Very disappointed. I have been to Scooters many times and had not had any problems until
recently. I was there a few days ago and ordered two drinks. The gal at the window ran my debit card and gave it back. She then opened the window and said it didn’t go through and that there was an error code. She ran again 2 more times. Still would not go through. Then she told me that their register was not working so I paid her in cash. My debit card was charged 3x for the drinks. I tried calling the number listed and it would not go through. I drove to Scottsbluff to try to get this resolved. I was told they could not help me and that the manager would have to deal with it. She took my phone number and said she’d give a message to the manager. I have not heard from the manager yet. I would think 24 hours is ample time to receive a call from the manager. In my opinion, the manager ignoring this is not a good way to do business. I will NOT give Scooters any more of my business.
Cathy Coleman
normally 5 Star ⭐️⭐️⭐️⭐️⭐️. they were very grumpy last night 20 min before closing. we were not there at 6:59. The cute baristas were upset they had to recount their drawer and steam some milk. pooor pooor girls. I’m glad you have a busy night ahead planned.
Parking: drive through only
onion savage
yummy coffee
Atmosphere: 5
Food: 5
Service: 5
Michelle Wielms
Egg bites where yummy
Atmosphere: 4
Food: 4
Service: 4
Daria Dart
I love scooters ❤️
Atmosphere: 5
Food: 5
Service: 5
Heidi Snyder
Normally I like Scooters, but my coffee was ? but prob my own fault for trying something new. It was the cold cream smores one.
Atmosphere: 4
Food: 1
Service: 4
Nicole Stockton
We don't live in the area and thought we would stop on the way to our destination and let me tell you 62 dollars and an attitude. I'll skip it next time and keep going to the next town. I have never been talked to by someone taking my order EVER. I never got my receipt and the man was clapping his hands in my face like he was never taught how to act. He was sooo aggressive but yelled when we told him to stop the attitude and stop clapping his hands in my face. In all honesty go to McDonald's, you'll get more respect and probably get your money worth.
Atmosphere: 1
Food: 1
Service: 1
Danielle W
The 2 coffees were to be breve, we got them and they tasted awful and were extremely thick, gag reflex kicked in, and then the cream curdled into solid chunk within 10 minutes. Both coffees thrown away.
Scooters is a coffee house. Most of their revenue is from coffee sales. I went to the location at 5:30pm and was informed that they had no coffee and that if I wanted to wait to get some she could make a pot but it would take awhile. Let me get this correct: you don’t close for another hour and half and you don’t want to make a pot of coffee you would rather turn customers away. The irony of this.
Service: 1
Matthew Schmidt
I have been to Scooters many times since they have been open. I have never had a bad drink and everyone is so friendly! My go to coffee place!!
Brian Tehan
The blended peanut butter cup was just as delicious as other locations. Frustrating that they wouldn't use my tumbler instead of a plastic cup. Staff wasn't all that pleasant after that interaction.
Very disappointed. I have been to Scooters many times and had not had any problems until recently. I was there a few days ago and ordered two drinks. The gal at the window ran my debit card and gave it back. She then opened the window and said it didn’t go through and that there was an error code. She ran again 2 more times. Still would not go through. Then she told me that their register was not working so I paid her in cash. My debit card was charged 3x for the drinks. I tried calling the number listed and it would not go through. I drove to Scottsbluff to try to get this resolved. I was told they could not help me and that the manager would have to deal with it. She took my phone number and said she’d give a message to the manager. I have not heard from the manager yet. I would think 24 hours is ample time to receive a call from the manager. In my opinion, the manager ignoring this is not a good way to do business. I will NOT give Scooters any more of my business.
normally 5 Star ⭐️⭐️⭐️⭐️⭐️. they were very grumpy last night 20 min before closing. we were not there at 6:59. The cute baristas were upset they had to recount their drawer and steam some milk. pooor pooor girls. I’m glad you have a busy night ahead planned.
Parking: drive through only
yummy coffee
Atmosphere: 5
Food: 5
Service: 5
Egg bites where yummy
Atmosphere: 4
Food: 4
Service: 4
I love scooters ❤️
Atmosphere: 5
Food: 5
Service: 5
Normally I like Scooters, but my coffee was ? but prob my own fault for trying something new. It was the cold cream smores one.
Atmosphere: 4
Food: 1
Service: 4
We don't live in the area and thought we would stop on the way to our destination and let me tell you 62 dollars and an attitude. I'll skip it next time and keep going to the next town. I have never been talked to by someone taking my order EVER. I never got my receipt and the man was clapping his hands in my face like he was never taught how to act. He was sooo aggressive but yelled when we told him to stop the attitude and stop clapping his hands in my face. In all honesty go to McDonald's, you'll get more respect and probably get your money worth.
Atmosphere: 1
Food: 1
Service: 1
The 2 coffees were to be breve, we got them and they tasted awful and were extremely thick, gag reflex kicked in, and then the cream curdled into solid chunk within 10 minutes. Both coffees thrown away.
Food: 1
Service: 3
They don't say scoot around lol
Atmosphere: 5
Food: 5
Service: 5
Very polite and quick the drink they made me good
Atmosphere: 4
Service: 4
Restaurantji Recommends
Love the
Atmosphere: 5
Food: 5
Service: 5
Scooters is a coffee house. Most of their revenue is from coffee sales. I went to the location at 5:30pm and was informed that they had no coffee and that if I wanted to wait to get some she could make a pot but it would take awhile. Let me get this correct: you don’t close for another hour and half and you don’t want to make a pot of coffee you would rather turn customers away. The irony of this.
Service: 1
I have been to Scooters many times since they have been open. I have never had a bad drink and everyone is so friendly! My go to coffee place!!
The blended peanut butter cup was just as delicious as other locations. Frustrating that they wouldn't use my tumbler instead of a plastic cup. Staff wasn't all that pleasant after that interaction.
Food: 5
Service: 1
its always great!
Atmosphere: 5
Service: 5
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