Went through drive thru, was told to wait so i assumed they meant the parking lot. waited for 10 minutes, went in, asked where my food was, they told me they were still working on it and would take it to my car. 15-20 minutes later they still didn’t so i asked them where it was and they went “what?” and then realized they forgot about me. i didn’t hear one apology they just handed me a cold sack of my food from the back.
Atmosphere: 1
Food: 2
Service: 1
Jesi Furmanski
Great customer service. The Chicken strips were freshly made and so good. Besta Ranch I’ve had, and they’re not stingy with it either. :)
Atmosphere: 5
Food: 5
Service: 5
Flamingogirl
the only place to eat in Springfield/Louisville for lunch on a Thursday. Crowded.
Atmosphere: 3
Food: 3
Service: 4
Erin Hazen
Amazing experience with the nice older lady. Amazing customer service and really fast food!! Definitely will be back!
Atmosphere: 5
Food: 5
Service: 5
Travis Leffers
Love runza. Springfield runza is as good as any runza I've been to. Frings plus literally anything on menu is good
Atmosphere: 5
Food: 5
Service: 5
Jackson Lundgren
Went inside and ordered and the food was fast especially for being there right at open. Deb was AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Bryce Poskochil
Average if that
Erin Mahoney
Great staff during lunch time. Always working to get food out in a timely manner and always cleaning.
Atmosphere: 4
Food: 4
Service: 5
alexis escobar
They are so kind always offering my dog a puppy cup is so nice, they even offered him a beef patty)))) definitely hits the spot*)
Atmosphere: 5
Food: 5
Service: 5
Gary Harpster
I love the consistency you encounter at Runza, they make a great cheeseburger and onion rings. In your mind, you have a preconceived taste and texture and you know that Runza will meet those desires. Great place to stop.
I just wanted to thank the 5 young people working tonight! We were at the local community building for a live show and the venue ran out of food, so the band members weren't able to eat. My son and I ran to get some food for everyone (12 orders) and the staff was amazing! They had all of our food ready and flawless. Thank you all so much for saving us with your promptness and friendly staff. You are awesome!
Atmosphere: 5
Food: 5
Service: 5
Chad Wiese
Cheeseburger is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Joan Heneger
Meal today was great. Frings so hot I burned my mouth. Service fast and very friendly.
Parking: Plenty of convenient parking.
Atmosphere: 5
Food: 5
Service: 4
Wil Caswell
Addison is the best damn cashier I’ve ever seen! How in the hell does she do it? Five stars! She deserves a raise.
Went through drive thru, was told to wait so i assumed they meant the parking lot. waited for 10 minutes, went in, asked where my food was, they told me they were still working on it and would take it to my car. 15-20 minutes later they still didn’t so i asked them where it was and they went “what?” and then realized they forgot about me. i didn’t hear one apology they just handed me a cold sack of my food from the back.
Atmosphere: 1
Food: 2
Service: 1
Great customer service. The Chicken strips were freshly made and so good. Besta Ranch I’ve had, and they’re not stingy with it either. :)
Atmosphere: 5
Food: 5
Service: 5
the only place to eat in Springfield/Louisville for lunch on a Thursday. Crowded.
Atmosphere: 3
Food: 3
Service: 4
Amazing experience with the nice older lady. Amazing customer service and really fast food!! Definitely will be back!
Atmosphere: 5
Food: 5
Service: 5
Love runza. Springfield runza is as good as any runza I've been to. Frings plus literally anything on menu is good
Atmosphere: 5
Food: 5
Service: 5
Went inside and ordered and the food was fast especially for being there right at open. Deb was AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Average if that
Great staff during lunch time. Always working to get food out in a timely manner and always cleaning.
Atmosphere: 4
Food: 4
Service: 5
They are so kind always offering my dog a puppy cup is so nice, they even offered him a beef patty)))) definitely hits the spot*)
Atmosphere: 5
Food: 5
Service: 5
I love the consistency you encounter at Runza, they make a great cheeseburger and onion rings. In your mind, you have a preconceived taste and texture and you know that Runza will meet those desires. Great place to stop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll
Restaurantji Recommends
I just wanted to thank the 5 young people working tonight! We were at the local community building for a live show and the venue ran out of food, so the band members weren't able to eat. My son and I ran to get some food for everyone (12 orders) and the staff was amazing! They had all of our food ready and flawless. Thank you all so much for saving us with your promptness and friendly staff. You are awesome!
Atmosphere: 5
Food: 5
Service: 5
Cheeseburger is my favorite.
Atmosphere: 5
Food: 5
Service: 5
Meal today was great. Frings so hot I burned my mouth. Service fast and very friendly.
Parking: Plenty of convenient parking.
Atmosphere: 5
Food: 5
Service: 4
Addison is the best damn cashier I’ve ever seen! How in the hell does she do it? Five stars! She deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn Chicken, Sandwich
Always fresh and consistent
Atmosphere: 5
Food: 5
Service: 5
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