McDonald's

101 US-20, Valentine
(402) 376-1714

Recent Reviews

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Brett few

Fries were cold

Niels Bouse

It's McDonald's! If you're looking for service, go elsewhere. There are no counter employees, just self order kiosks.

Atmosphere: 3

Food: 3

Service: 1

Tony Johnson

Completely automated ordering. It would be nice if it didn't keep trying to sell you stuff you don't want and ask for donations from one of the biggest corporations on the planet. The servings are smaller than they used to be and double the price. I feel the squeeze for profit.

Atmosphere: 3

Food: 3

Service: 3

Victoria S.

Can’t get an order right for the life of them. Went to McDonald’s tonight, drive-thru, ordered a McDouble meal that was supposed to come with nuggets and sauce. Didn’t get the nuggets and sauce. This isn’t the first time they’ve messed up an order. My husband was there 2 previous times and got wrong both times.

Atmosphere: 1

Food: 1

Service: 1

Ryan Autobee

You know it's gonna be good when the fries are fresh! Was delicious 😋

Atmosphere: 5

Food: 5

Service: 5

Chantay Summers

Ordered meal without cheese through the drive thru, the paperwork on the sandwich stated the change but still received burger with cheese 🤦‍♀️ they want top dollar to work at these jobs but can't seem to follow simple directions. Thats the complaint of the consumer.

Food: 3

Service: 2

Teryl Smith

Of course, as we all know, if you aren’t careful and keep your butt to the wall, a McDonald’s can put it to you…And this one sure did to me! It was my own darn fault but these greedy creeps got me for a $6.69 FISH SANDWICH and, when combined with the standard “No. 1” (Big Mac combo) a bill totalling almost $19!…BEWARE! This is one of-if not THE- greediest McDonalds IN THE COUNTRY!!

Atmosphere: 2

Food: 2

Service: 2

Deb Jones

I know workers are hard to come by but those kiosk I am not a fan. I worked in fast food at the register I cannot understand them.

Atmosphere: 3

Food: 3

Service: 1

Santina Marie

I went here August 14th 2025, at 2:10pm. It was a very hot day and me and my boyfriend had just got done cleaning our vehicle out. So we got ice cream and a meal.
The ice cream was too soft to be standing upright, I've worked at Dairy Queen and completely understand that! We asked about why it was in a cup, that's her explanation, but immediately she was defensive saying that was the only way and the person on the headset should've told us. Look, I get that but immediately blaming someone else when I just wanted to know if I could get it without the cup was odd. It was this white women working second window, pink shirt, slight side part with greasy brown hair, wearing glasses as well. Her attitude was terrible. I understand having a bad day but literally insane, especially considering we weren't rude at all? My boyfriend is the nice one of us two and I was holding my breath.

We get our food and leave, I go to eat my ice cream and the cone wasn't filled with ice cream, just the cup? If it's going to be put in a cup that's fine, but at least fill the cone and then tip it into the cup? I'm paying for ice cream to be in my cone to make it soft. We all know the best part of the cone is the bottom with all the ice cream in it. I ask my boyfriend to turn around and just replace this. I know it seems like a lot but the only reason we went to McDonald's was ice cream. We literally even stopped the night before but they had cleaned the machines for the night, which again I totally understand.

We turn around and the same lady was helping us. My boyfriend tried to explain nicely that we'd like the cone to be filled with ice cream. We understand it can't have bumps on top, but simply having ice cream in the cone. She immediately had an attitude worse than before over it, like seriously my goodness. Going on about how if we wanted a sundae then it would be an upcharge, sundae was never mentioned? He tried to reexplain that the cone just didn't have ice cream in it. She got upset and tried to go back and forth with my boyfriend, being rude about it when he seriously wasn't rude whatsoever. I start explaining it to her firmly that we don't care for a whole replacement, when you order a ice cream cone you expect ice cream to be in the cone? I don't know why this concept was so difficult to understand and seriously don't get the attitude problem. She slammed the window, turned around and filled a single cone up with ice cream and then handed it over and slammed the window again.

Like I seriously get having a bad day, but that cone was seriously the edge for you? Is it that serious? No reason whatsoever with the attitude. And like I said, me and my bf both have a history in fast food, we get having to wait and have stuff situated. But throwing a tantrum as a grown woman is insane. If you're reading this please grow up.

Food: 3

Service: 1

Phillip Nelson

I don't go China Mart and bag my grocery, so I don't go to fast food business and use a computer to order anything. That being said I very rarely go to McDonald's the food portions have shrunk and taste some more disgusting. I am pretty sure it will be another 5 or more years before entering McDonald's.

Atmosphere: 3

Food: 2

Service: 1

Vee Horsley

We stop often at this location being otr. There was at least 5 people “WORKING” and I got cold fries and the wait was ridiculous. Never been impressed each time I stop!

Atmosphere: 3

Food: 1

Service: 2

Kimmycat D

Fries were cold, old and employee annoyed I asked for condiments.

Atmosphere: 2

Food: 3

Service: 2

Terry Moss

The order took at least 15 minutes to receive. The fries were warm, not hot. The meat patties were hard and almost like chewing leather. They were very busy because of traffic headed to Sturgis, but that only excuses the time required, not the food quality.

Atmosphere: 3

Food: 1

Service: 2

Allen Wichman

Clean and updated. All self service only employee up front is the one who brings food out. Food was fresh. Only fast food in town.

Atmosphere: 2

Food: 3

Service: 1

Jay Olson

Nearly impossible to get terrible Coke at a McDonalds but they succeeded! Flat, tasteless and warm. So disappointed.

Atmosphere: 3

Food: 1

Service: 1

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