Dairy Queen Grill & Chill
3608 S Lincoln Ave, York
(402) 487-0661
Recent Reviews
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Best icecream in town
Kid-friendliness: They are always happy to see children walk thew the door
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips
I think they need to try a twin bing blizzard
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Fingers
3rd time in a row I’ve had issues here in the last couple months. Ketchup packets are covered in something sticky, missing part of the order for the third time in a row and everytime I call and leave a message I never get a call back, soda machines seem to always be out of certain flavors, and the cups of ranch never have above 1/3 filled. Very displeasing.
Atmosphere: 1
Food: 1
Service: 3
Somewhat slow service and some of our group has watery icecream! It could have been better. My Peanut buster parfait was good but some of the cones were poor!
Atmosphere: 1
Food: 4
Service: 1
Always love the peanut butter sundae!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Fries
This is usually a great location but today it was understaffed for the lunch hour and no management present. To start with it took about 5 minutes to order. I had to wait 15 minutes for my food and the food sat for another 5 minutes or so in the window getting cold before it was served. Also had ice cream that was half melted when served and it was not served upside down or it would have ran all over. Very disappointing visit for a usually great place.
I also scanned the app for a $2 discount I had. The register never revised my total and the cashier seemed confused why it didn't work but didn't have a solution to resolve it after it scanned.
Atmosphere: 4
Food: 3
Service: 1
Recently had an ice cream cake made and it turned out INCREDIBLE! I ended up having the pickup day wrong and they were able to get it made for me sooner; they saved the party! I recommend them for your ice cream cake needs.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
I got a chili dog and it was fantastic!
Atmosphere: 5
Food: 5
Service: 3
The frys were stale
Atmosphere: 4
Food: 3
Service: 5
Another good blizzard
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Drive through is painfully slow 20-30 minute wait. To make matters worse we didn't get the blizzard that we ordered. I was supposed to get peanut butter blizzard with cookie dough. I was informed there was no cookie dough so I ordered a different blizzard. We leave the drive through and it's the peanut butter blizzard with no cookie dough and not the substitute we were supposed to get. I used my rewards for this blizzard and I got scammed. Very disappointed and would like a refund of my points.
Atmosphere: 1
Food: 1
Service: 1
Sundae was melted when it came out. CheeseBurger was amazingly cold since they completely forgot about giving it to me. Chicken strips looked like the came from a chick being so small not a chicken. Bacon ranch burger's bacon was all fat and room temperature. Onion rings on the burger was soggy. Fries tasted stale, and enough salt to salt my driveway. Employees arguing and complaining. Dallas on the other hand was helpful and even called his Mom the GM with a question I had. He had great customer service.
Atmosphere: 2
Food: 1
Service: 3
Totally packed, inside and drive through, but they did a good job getting people their treats
Atmosphere: 5
Food: 5
Service: 5
The chicken was fresh and good, but the burger could have been a lot fresher, and hot would have been nice. Despite ordering desert for after the meal, it came out first, my shake was barely thicker than the milk they used to make it.
In summary, next time will be McDonald's.
Atmosphere: 3
Food: 3
Service: 3
Dairy Queen in Elkhorn is great. Love the service and the ice cream.
Dairy Queen at York,NE had poor service. Noone wanted to wait on the front counter. It took forever for them to wait on their customers. When we finally got our ice cream, it was melting. Very veery poor service.
Atmosphere: 5
Food: 5
Service: 5
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