The person who took my order was on call and took them 10 minutes to even see me
Amy Stone
I left the line because I heard your employees talking to someone in front of me at the drive thru speaker being extremely rude to the people, telling them they need to leave the line. I also heard the girl in the car say she spent her points on the coffee and that you guys refused her. I don’t want that happening to me so I am going to a different Dunkin’s myself. If this is how you guys do business I’m not surprised why she was upset. I don’t think that’s very tasteful. And after that I won’t be returning either. There are plently of dunkins around us. People deserve to be treated with respect regardless so that’s why I am putting a bad review today.
salvatore Pann
Remade my coffee three times this morning with arguments from management stating there's nothing wrong with it everytime I come there somthing is wrong it's not a hard order and we order it everymorningvat the same time so why is this so hard for them to get right whoever is running this store has poor leadership and treats the customers like we are animals im all set with this store iv spent well over $10,000 at this store for the past two years and this is how they treat there best customers over coming here again rant over
jessica cameron
Absolutely horrible customer service. The guy taking my order this morning was so rude. On tip of it they never get ur order right.
DanielR PelletierSR
Awesome 👍😎
Michael Falzone
Love the coffe
Brande Wood and family
Mandy, Landon and so many other workers there are amazing! They are easy to talk to, quick at what they do and treat all costumers like friends not just paying costumers. Thank you for being so kinda
Phoebe Boucher
I ordered breakfast on the app this morning and when i went to grab my order, noticed that the staff made a small mistake. On the app, I put NO cheese under the loaded hashbrowns, but they still added cheese. I understand that sometimes it can get busy and in the moment, you don't pay full attention to what is on the order, but I think it pays off to slow down just a tad and reread what is on the slip you're reading off of. there was another time I ordered a frozen triple mocha coffee and the staff didn't know that it existed. I find that a little strange considering that the frozen coffee was also on the app at the time I had ordered it
David Kittredge
Every morning I usually get my coffee Large cold Brew 7 mocha 5 cream 3 liquid sugar and lately they have not been putting the proper amount of mocha to which I order and makes my coffee taste like crap please do better Allenstown Dunkin’s
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
The assistant manager is very rude… she’s an older women … I go in there every day to order the same coffee they always mess it up I feel like the employees that work there are very miserable with there life always have a attitude towards everybody… I think the manager need to stop hiring people who can’t work food service… or have any patience
Atmosphere: 1
Food: 2
Service: 1
Isabel Juranty
Good customer service but cannot make food to save their lives
Atmosphere: 1
Food: 1
Service: 2
Kate
We all know it’s hard to find a dunks that will get your coffee right all the time but I may have found the GEM .. I’m almost scared to share the review lol!! They haven’t gotten my coffee order wrong once, OR ANY part of my orders incorrect since I started going there after moving to town last year. For reference, I typically order 7a-8a, on the go, for drive thru pickup, and have NEVER had to experience a long car line or my order not ready. (*even if it was placed prior to me pulling in the drive thru.. not that I advise you should always try to give them a few minutes!) It’s refreshing to be greeted by exceptional staff! Always smiling and happy never forgetting to wish you a great day! It’s a great way to start the day! A perfect coffee, perfect service, matched with a smile!! Thanks Dunkin’s in Allenstown!
Atmosphere: 5
Food: 5
Service: 5
oh
took 45 for nothing good eat anywhere beside here don't even stop for a drink it will take longer
Atmosphere: 1
Food: 1
Service: 3
Kevin Stribling
Not sure why but the coffee from this one Dunkins tastes bad every time. I get medium iced coffee BLACK.?
The person who took my order was on call and took them 10 minutes to even see me
I left the line because I heard your employees talking to someone in front of me at the drive thru speaker being extremely rude to the people, telling them they need to leave the line. I also heard the girl in the car say she spent her points on the coffee and that you guys refused her. I don’t want that happening to me so I am going to a different Dunkin’s myself. If this is how you guys do business I’m not surprised why she was upset. I don’t think that’s very tasteful. And after that I won’t be returning either. There are plently of dunkins around us. People deserve to be treated with respect regardless so that’s why I am putting a bad review today.
Remade my coffee three times this morning with arguments from management stating there's nothing wrong with it everytime I come there somthing is wrong it's not a hard order and we order it everymorningvat the same time so why is this so hard for them to get right whoever is running this store has poor leadership and treats the customers like we are animals im all set with this store iv spent well over $10,000 at this store for the past two years and this is how they treat there best customers over coming here again rant over
Absolutely horrible customer service. The guy taking my order this morning was so rude. On tip of it they never get ur order right.
Awesome 👍😎
Love the coffe
Mandy, Landon and so many other workers there are amazing! They are easy to talk to, quick at what they do and treat all costumers like friends not just paying costumers. Thank you for being so kinda
I ordered breakfast on the app this morning and when i went to grab my order, noticed that the staff made a small mistake. On the app, I put NO cheese under the loaded hashbrowns, but they still added cheese. I understand that sometimes it can get busy and in the moment, you don't pay full attention to what is on the order, but I think it pays off to slow down just a tad and reread what is on the slip you're reading off of. there was another time I ordered a frozen triple mocha coffee and the staff didn't know that it existed. I find that a little strange considering that the frozen coffee was also on the app at the time I had ordered it
Every morning I usually get my coffee Large cold Brew 7 mocha 5 cream 3 liquid sugar and lately they have not been putting the proper amount of mocha to which I order and makes my coffee taste like crap please do better Allenstown Dunkin’s
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Got it right
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The assistant manager is very rude… she’s an older women … I go in there every day to order the same coffee they always mess it up I feel like the employees that work there are very miserable with there life always have a attitude towards everybody… I think the manager need to stop hiring people who can’t work food service… or have any patience
Atmosphere: 1
Food: 2
Service: 1
Good customer service but cannot make food to save their lives
Atmosphere: 1
Food: 1
Service: 2
We all know it’s hard to find a dunks that will get your coffee right all the time but I may have found the GEM .. I’m almost scared to share the review lol!! They haven’t gotten my coffee order wrong once, OR ANY part of my orders incorrect since I started going there after moving to town last year.
For reference, I typically order 7a-8a, on the go, for drive thru pickup, and have NEVER had to experience a long car line or my order not ready. (*even if it was placed prior to me pulling in the drive thru.. not that I advise you should always try to give them a few minutes!)
It’s refreshing to be greeted by exceptional staff! Always smiling and happy never forgetting to wish you a great day! It’s a great way to start the day! A perfect coffee, perfect service, matched with a smile!! Thanks Dunkin’s in Allenstown!
Atmosphere: 5
Food: 5
Service: 5
took 45 for nothing good eat anywhere beside here don't even stop for a drink it will take longer
Atmosphere: 1
Food: 1
Service: 3
Not sure why but the coffee from this one Dunkins tastes bad every time. I get medium iced coffee BLACK.?
Atmosphere: 3
Food: 3
Service: 3
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