Service is AWFUL. doesn’t even deserve one star tbh. I worked at dunkin’s for a few years at a different location and my coworkers NEVER acted like the way she has. My friends used to work at this dunks like 2 years ago and it was a great place. i’m not sure if the lady we have problems with is new but I never had a experience like I have with her. We tend to go there around 8 pm-12 am some nights but that’s because it’s one of the only 24 hours in our area. Not even my worst customers in my food service jobs and retail was this insane and those are CUSTOMERS at dunks who have a bad rep for being crazy over their coffee which most dunks the employees are dealing with a lot but they still put on a smile and act respectful . Bagels either come out burnt or not even cooked and it’s ALWAYS when the bigger girl & she’s a bit older (no hate but that’s the only way i can refer to her). The only way I can get the food I want is by ordering mobile order because otherwise she will lie and say they don’t have it when you can visibly see the item i requested. A lot of workers there are nice but this woman who I truly hope gets the customer service training she so clearly needs because freaking out over a refresher and bagel is insane to me. I’ve just never had to deal with this and we are always nice and me and my friend went there again today and of course my friends hash browns weren’t even cooked. Lied about prices with hashbrowns and snackin bacon. I decided to only do a review because going to the owners seem so extreme but honestly if this happens again I will contact the owners because I know from working at my old dunkin’s owners do not tolerate this. It sucks having to work in fast food all day I know but you don’t take that out on the customer. Even when the customer is being rude. Unless you wanna potienally lose your job. I really hope it gets better at this dunkin because it used to be such a great dunkin until this cranky lady decides “I hate you for wanting food and I’m gonna lie about what products I have because I’m a miserable person who decides to take out hate on the customers.” No wonder dunkin workers never get tipped because they have bad reputations due to employees like her.
Atmosphere: 3
Food: 3
Recommended dishes: Dunkin' Lemonade Refreshers
William Pinelli
Went to grab some quick food and ordered a $6 meal with coffee, sandwich, hash and I added a donut. Silent curly hair girl behind the counter not asking any questions. Weird but hey nothing surprises me anymore. Went to pay and it was $5 something. I asked the curly hair silent girl if she ordered the $6 meal and she said “you didn’t order that”. I am pretty sure I did because that’s the only reason I stopped at Dunkin, what else would I order? The correct way to answer a customer would have been “I’m so sorry I didn’t hear that, let me correct the order for you” instead of “you didn’t order that” with an attitude. Pretty sure some of these youngsters need a whole lot more training, in the job and in life.
Atmosphere: 5
Food: 5
Service: 1
Casey Lynn
All 5 stars go to AL!! He makes my morning. Yall lucky to have him
Atmosphere: 5
Food: 5
Service: 5
John LaPlante
Good coffee
Atmosphere: 3
Food: 5
Service: 3
Dante Carnelian
The food is good but workers are rude and hateful, tried to order two coffees and she gave me addiitude.
Atmosphere: 1
Food: 4
Service: 1
Katie Blinn
Very clean location, they typically are a nice staff and get you in and out.
Food: 4
Service: 5
TheFinalBoss
Pay more and they still can't get your order right.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Bacon Egg and Cheese
Kelly Desmond
The only dunks I will go to now, always get my order right and very fast and efficient team.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Doty
Steals from customers. They gave me the wrong order (on purpose) and then refused to refund the money because “they’re not authorized”. Absolute theft.
I only get coffee typically but this one is fast and tge cup don't leak.
Atmosphere: 5
Food: 5
Service: 5
Diane H.
This Dunkin is a part of our family! Molly makes us feel so welcome and knows our order by heart.She is sweet and comforting no matter what kind of a day we are having.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Benjamin Buckley
I moved to this area a couple of months ago and have been to this Dunkin' a few times. The iced coffee is always watered down, it doesn't even taste like coffee.
Jon "maddog" Hall
It was like most Dunkins. It had some more comfy chairs and tables than most...more like Starbucks....but in Dunkin way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
R P
Unfortunately this place is hit or miss. You either get a cold bagel that hasn’t been toasted when requested, or a burnt bagel almost inedible. Both with either 2 lbs of cream cheese or a thin layer. Coffee is inconsistent. Service, as well, is hit or miss. You either get a cheery person at the drive thru or someone who doesn’t say a word except the total.Service industry as a whole has gone downhill, quickly, and unfortunately this location is a victim of this. Go 1 mile up to another one if you have the chance. Or go to another business all together.
Service is AWFUL. doesn’t even deserve one star tbh. I worked at dunkin’s for a few years at a different location and my coworkers NEVER acted like the way she has. My friends used to work at this dunks like 2 years ago and it was a great place. i’m not sure if the lady we have problems with is new but I never had a experience like I have with her. We tend to go there around 8 pm-12 am some nights but that’s because it’s one of the only 24 hours in our area. Not even my worst customers in my food service jobs and retail was this insane and those are CUSTOMERS at dunks who have a bad rep for being crazy over their coffee which most dunks the employees are dealing with a lot but they still put on a smile and act respectful . Bagels either come out burnt or not even cooked and it’s ALWAYS when the bigger girl & she’s a bit older (no hate but that’s the only way i can refer to her). The only way I can get the food I want is by ordering mobile order because otherwise she will lie and say they don’t have it when you can visibly see the item i requested. A lot of workers there are nice but this woman who I truly hope gets the customer service training she so clearly needs because freaking out over a refresher and bagel is insane to me. I’ve just never had to deal with this and we are always nice and me and my friend went there again today and of course my friends hash browns weren’t even cooked. Lied about prices with hashbrowns and snackin bacon. I decided to only do a review because going to the owners seem so extreme but honestly if this happens again I will contact the owners because I know from working at my old dunkin’s owners do not tolerate this. It sucks having to work in fast food all day I know but you don’t take that out on the customer. Even when the customer is being rude. Unless you wanna potienally lose your job. I really hope it gets better at this dunkin because it used to be such a great dunkin until this cranky lady decides “I hate you for wanting food and I’m gonna lie about what products I have because I’m a miserable person who decides to take out hate on the customers.” No wonder dunkin workers never get tipped because they have bad reputations due to employees like her.
Atmosphere: 3
Food: 3
Recommended dishes: Dunkin' Lemonade Refreshers
Went to grab some quick food and ordered a $6 meal with coffee, sandwich, hash and I added a donut. Silent curly hair girl behind the counter not asking any questions. Weird but hey nothing surprises me anymore. Went to pay and it was $5 something. I asked the curly hair silent girl if she ordered the $6 meal and she said “you didn’t order that”. I am pretty sure I did because that’s the only reason I stopped at Dunkin, what else would I order?
The correct way to answer a customer would have been “I’m so sorry I didn’t hear that, let me correct the order for you” instead of “you didn’t order that” with an attitude. Pretty sure some of these youngsters need a whole lot more training, in the job and in life.
Atmosphere: 5
Food: 5
Service: 1
All 5 stars go to AL!! He makes my morning. Yall lucky to have him
Atmosphere: 5
Food: 5
Service: 5
Good coffee
Atmosphere: 3
Food: 5
Service: 3
The food is good but workers are rude and hateful, tried to order two coffees and she gave me addiitude.
Atmosphere: 1
Food: 4
Service: 1
Very clean location, they typically are a nice staff and get you in and out.
Food: 4
Service: 5
Pay more and they still can't get your order right.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Bacon Egg and Cheese
The only dunks I will go to now, always get my order right and very fast and efficient team.
Atmosphere: 5
Food: 5
Service: 5
Steals from customers. They gave me the wrong order (on purpose) and then refused to refund the money because “they’re not authorized”. Absolute theft.
Atmosphere: 1
Food: 1
Service: 1
Good quick service with a Smile .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I only get coffee typically but this one is fast and tge cup don't leak.
Atmosphere: 5
Food: 5
Service: 5
This Dunkin is a part of our family! Molly makes us feel so welcome and knows our order by heart.She is sweet and comforting no matter what kind of a day we are having.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
I moved to this area a couple of months ago and have been to this Dunkin' a few times. The iced coffee is always watered down, it doesn't even taste like coffee.
It was like most Dunkins. It had some more comfy chairs and tables than most...more like Starbucks....but in Dunkin way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Unfortunately this place is hit or miss. You either get a cold bagel that hasn’t been toasted when requested, or a burnt bagel almost inedible. Both with either 2 lbs of cream cheese or a thin layer. Coffee is inconsistent. Service, as well, is hit or miss. You either get a cheery person at the drive thru or someone who doesn’t say a word except the total.Service industry as a whole has gone downhill, quickly, and unfortunately this location is a victim of this. Go 1 mile up to another one if you have the chance. Or go to another business all together.
Atmosphere: 2
Food: 2
Service: 2
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