They need to fix their drive thru speakers or headsets. I couldn’t speak any more clear or slow. Two people could not hear properly.
After getting to the window, I realize what the problem is. Nobody speaks English.
Atmosphere: 3
Food: 3
Service: 1
Bryan Lodge
Place is a joke. People there are just absolute trash and don't acknowledge you. They forget half of the order. They didn't have any lids for the large drinks so they give you a small cup and don't reimburse the cost difference. If there is an owner he obviously does not care since the money keeps coming in. Manager??? Non inexistant.
Atmosphere: 1
Food: 1
Service: 1
Domenic LaFauci
They couldn’t complete my online order correctly but they get 5-stars because the kind girl at the window did everything she could to make it right. I didn’t catch her name, but I appreciate her effort!
Atmosphere: 5
Food: 5
Service: 5
Starlin Burgos
Long wait and then I get my 3 combos without the sides. Just the chicken and biscuits. Never ordering again from this place.
Atmosphere: 1
Food: 1
Service: 1
Sean Corriveau
Absolute worst location. Ordered online 30 minutes ahead because i have a short lunch. Show up when it should be ready, stand at counter for 5 minutes before someone comes over. They then start making my meal. Took 15 minutes to make a tender combo and sandwich. Guy had to ask 3 times what goes in the 3 ingredient sandwich. But i got a bonus ingredient, one of his long hairs in it. Hands me the bag, says youre all set. Open the bag and no sauces or utensils.
Food: 1
camila Costa
I’m really disappointed with this KFC. The service is slow, extremely rude, the food quality is inconsistent, and the place never feels clean or organized. Every time I give it another chance, something else goes wrong—missing items, cold food, or employees who act like they don’t want to be there. This place seriously needs better management and attention. Definitely not worth the money or the frustration.
Melissa M
The most horrible wait time. Placed the order online and had to wait 45 minutes for a chicken sandwich and wedges after it was marked as ready for pick up. The drive through line was moving so much faster. I had told multiple people, twice, that I was still waiting.
Atmosphere: 1
Food: 2
Service: 1
Taurich Hadiwijaya
Bought two 4 piece meal tenders came home find out the Tenders is actually made from chicken break if you are not a chef like you woulndt tell the diffrent in this case Im not Tenders that shape square and tuff, they are selling fake chicken Tenders to safe cost
Stars 2012
Literally the worst KFC I have ever been to. They can’t handle more than one car in the drive-through. They will take an order of one car make it cash that car out and let that car go before they even take another order and they’re always out of stuff waited in line for 15 minutes to find out that they were out of biscuits and mac & cheese
killer035 ICE
Worst of all waited a whole 45 mins for a small order some bs tbh Other people going in and gor there food first than me
This is a review based off of multiple occasions. I don't normally review or critique small business however the experience that my Uber driver delivery experienced is appalling. I placed an order just before 12pm on Aug Sunday the 24th 2025 and it arrived over 1.5 hours late. The Uber reported that it would be late do to restaurant issues. And I personally experienced said issues. This is not how you run a customer based company and said owners, lack of management and lack if accountability should be handled with swiftly. If this kfc location hopes to stay in business I would like to think that this owner operator takes keen to the issues placed. If there was an option for negative star reviews I'd put minus 10 strictly based off customer service experience.
Atmosphere: 1
Food: 1
Service: 1
Jorge Costa
Went here I got the $7.00 value meal, they charged me over $10.00 plus no apple bites in the package, crooks.
Atmosphere: 3
Food: 3
Service: 1
annily
i’d recommend going for a drive to londonderry or lowell, this kfc is the worst fast food place i’ve ever been to. I’ve worked at 2 fast food joints and i’ve never had a time when all the workers there had no idea how to work, including the boss. the man who had a manager shirt was the worst, when i was in the drive through i ordered 2 items and then said “one moment please” and then he told us to pull up in a rush when there was no one in line but us, we were thrown off so we pulled up to talk to someone else but it was the same guy. he said that he couldn’t add to our order at the window( i’ve never heard this at any drive thru, as someone who’s worked in fast food) so we then had to go inside to order our drinks and it took about 10 minutes for 2 drinks, while everyone else has looked like they had been waiting for a good 30 minutes.
Atmosphere: 1
Food: 3
Service: 1
Aimèe Guichard
Let me paint the scene for you: you order your food expecting a delectable little KFC treat. So excited. You pull up, packed. You walk in. Packed. Employees screaming at each other. Customers standing around in frustration. Trash all over the floor. You turn up 20 minutes late because you know this KFC is notorious for late orders. You somehow still wait AN HOUR (for a total of an hour and 20 minutes past pick up time) for your food. Only for half the items to be missing. You then have to wait longer, while the employees all scream at each other. Customers asking for refunds. Employees yelling at customers. I also witnessed the manager refuse a guy his food he was waiting for for over an hour when he asked for a time estimate - he said he needed to see a receipt. The manager never gave him one. Absolutely MESS. I get back into my car, with my food finally in hand, ready to indulge after the absolute battle I had to go through to retrieve it. The food was dryer than a pack of saltines with no water in the middle of the Sahara desert.
Atmosphere: 1
Food: 1
Service: 1
Kadiesha palmer
I had a really good experience . The team member who took my order was polite and efficient, and the line moved surprisingly fast. My food was warm, fresh, and tasted great. The restaurant only had 2 workers the cook and the manager that was taking the order.i do understand and they did good.
They need to fix their drive thru speakers or headsets. I couldn’t speak any more clear or slow. Two people could not hear properly.
After getting to the window, I realize what the problem is. Nobody speaks English.
Atmosphere: 3
Food: 3
Service: 1
Place is a joke. People there are just absolute trash and don't acknowledge you. They forget half of the order. They didn't have any lids for the large drinks so they give you a small cup and don't reimburse the cost difference. If there is an owner he obviously does not care since the money keeps coming in. Manager??? Non inexistant.
Atmosphere: 1
Food: 1
Service: 1
They couldn’t complete my online order correctly but they get 5-stars because the kind girl at the window did everything she could to make it right. I didn’t catch her name, but I appreciate her effort!
Atmosphere: 5
Food: 5
Service: 5
Long wait and then I get my 3 combos without the sides. Just the chicken and biscuits. Never ordering again from this place.
Atmosphere: 1
Food: 1
Service: 1
Absolute worst location. Ordered online 30 minutes ahead because i have a short lunch. Show up when it should be ready, stand at counter for 5 minutes before someone comes over. They then start making my meal. Took 15 minutes to make a tender combo and sandwich. Guy had to ask 3 times what goes in the 3 ingredient sandwich. But i got a bonus ingredient, one of his long hairs in it. Hands me the bag, says youre all set. Open the bag and no sauces or utensils.
Food: 1
I’m really disappointed with this KFC. The service is slow, extremely rude, the food quality is inconsistent, and the place never feels clean or organized. Every time I give it another chance, something else goes wrong—missing items, cold food, or employees who act like they don’t want to be there. This place seriously needs better management and attention. Definitely not worth the money or the frustration.
The most horrible wait time. Placed the order online and had to wait 45 minutes for a chicken sandwich and wedges after it was marked as ready for pick up. The drive through line was moving so much faster. I had told multiple people, twice, that I was still waiting.
Atmosphere: 1
Food: 2
Service: 1
Bought two 4 piece meal tenders came home find out the Tenders is actually made from chicken break if you are not a chef like you woulndt tell the diffrent in this case Im not Tenders that shape square and tuff, they are selling fake chicken Tenders to safe cost
Literally the worst KFC I have ever been to. They can’t handle more than one car in the drive-through. They will take an order of one car make it cash that car out and let that car go before they even take another order and they’re always out of stuff waited in line for 15 minutes to find out that they were out of biscuits and mac & cheese
Worst of all waited a whole 45 mins for a small order some bs tbh
Other people going in and gor there food first than me
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is a review based off of multiple occasions. I don't normally review or critique small business however the experience that my Uber driver delivery experienced is appalling. I placed an order just before 12pm on Aug Sunday the 24th 2025 and it arrived over 1.5 hours late. The Uber reported that it would be late do to restaurant issues. And I personally experienced said issues. This is not how you run a customer based company and said owners, lack of management and lack if accountability should be handled with swiftly. If this kfc location hopes to stay in business I would like to think that this owner operator takes keen to the issues placed. If there was an option for negative star reviews I'd put minus 10 strictly based off customer service experience.
Atmosphere: 1
Food: 1
Service: 1
Went here I got the $7.00 value meal, they charged me over $10.00 plus no apple bites in the package, crooks.
Atmosphere: 3
Food: 3
Service: 1
i’d recommend going for a drive to londonderry or lowell, this kfc is the worst fast food place i’ve ever been to. I’ve worked at 2 fast food joints and i’ve never had a time when all the workers there had no idea how to work, including the boss. the man who had a manager shirt was the worst, when i was in the drive through i ordered 2 items and then said “one moment please” and then he told us to pull up in a rush when there was no one in line but us, we were thrown off so we pulled up to talk to someone else but it was the same guy. he said that he couldn’t add to our order at the window( i’ve never heard this at any drive thru, as someone who’s worked in fast food) so we then had to go inside to order our drinks and it took about 10 minutes for 2 drinks, while everyone else has looked like they had been waiting for a good 30 minutes.
Atmosphere: 1
Food: 3
Service: 1
Let me paint the scene for you: you order your food expecting a delectable little KFC treat. So excited. You pull up, packed. You walk in. Packed. Employees screaming at each other. Customers standing around in frustration. Trash all over the floor. You turn up 20 minutes late because you know this KFC is notorious for late orders. You somehow still wait AN HOUR (for a total of an hour and 20 minutes past pick up time) for your food. Only for half the items to be missing. You then have to wait longer, while the employees all scream at each other. Customers asking for refunds. Employees yelling at customers. I also witnessed the manager refuse a guy his food he was waiting for for over an hour when he asked for a time estimate - he said he needed to see a receipt. The manager never gave him one. Absolutely MESS. I get back into my car, with my food finally in hand, ready to indulge after the absolute battle I had to go through to retrieve it. The food was dryer than a pack of saltines with no water in the middle of the Sahara desert.
Atmosphere: 1
Food: 1
Service: 1
I had a really good experience . The team member who took my order was polite and efficient, and the line moved surprisingly fast. My food was warm, fresh, and tasted great. The restaurant only had 2 workers the cook and the manager that was taking the order.i do understand and they did good.
Atmosphere: 4
Food: 5
Service: 4
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