Gave me the wrong order, then gave me half my order, after the third time trying finally got a famous bowl and mac & cheese. In the drive-through I waited 15 minutes to then have to go inside on two separate occasions. And the third time I ask for the last thing that they forgot, one of the employees that was upfront in a rush to make the KFC bowl, rushed to make it without gloves, and then pulled something out of the mashed potatoes! I’m a pretty patient person, i’m giving the one star because of how that’s completely against safe serve guidelines.
Atmosphere: 1
Food: 1
Service: 1
Michael Rice
TERRIBLE,, DON'T BOTHER WASTING YOUR MONEY GOING THERE..... FOR THE KFC OR THE TACO BELL IN SAME BUILDING... THEY BOTH ARE SHEET.. BOTH service & food are terrible... They really need to get some BETTER WORKERS OR JUST CLOSE BOTH OF THEM DOWN..
Atmosphere: 1
Food: 1
Service: 1
Bart Lanzillotti
This location has had challenges in the past, but at this point they have been solidly good for a while. While they have been short staffed, they have remained friendly and provided good customer service as well as accurate order processing.
Atmosphere: 5
Food: 5
Service: 5
LaShanta Magnusson
Been waiting 30 mins from an online order that said would be done in 10 mins. waited 15 mins for the manager to realize no one printed out the order slip from thier machine.
Atmosphere: 1
Food: 1
Service: 1
Nick Noke
Very slow at their jobs and forget half an order this location is the one to absolutely advoid
Jennie Urban
If I could give less stars for the food I would. The fries are hardly edible, can barely chew they are so hard and stale. The chicken tenders are disgusting and rubbery with hardly any crisp to the skin. The customer service is friendly but thats about the only thing that was ok about this location. The food ABSOLUTELY ? TERRIBLE AND DEFINITELY NOT $30 WORTH. DISAPPOINTING the only thing that was good was the coleslaw everything else absolutely terrible.
Atmosphere: 1
Service: 3
Shawn Byrne
Great service and food love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Cathy Tarr
We used to love the food here but it has gone down hill so bad we keep saying we’ll give them another chance this was chance number 3 tonight and we were so disappointed the chicken was over cooked they didn’t put our rolls in the bag 55.00 for a 8 piece dinner and most of it ended up in the trash strike 3 your out and the manager there is very rude
How is it i come to the store at 3 pm all employees sitting down eating talking having great time and say restaurant is closed that it will open in 10 minutes first time i see everyone takes break at same time this is just ridiculous great management they must
Don’t waste your time. Never any chicken on the bone and it’s a friggen KFC. Oh and they will have you wait in line just to tell you no chicken or Mac n cheese or anything else just nuggets. At least put a sign out that you’re out of chicken.
Atmosphere: 1
Food: 1
Service: 1
Jesse Palmer
Really cold inside. And WTH KFC? I ordered a combo meal but fries are still cooking. You were going to let me walk out without my side? Why didn't you say something?
Atmosphere: 3
Food: 4
Service: 2
Remberto Ahumada
Don't come here... never never... they have nothing they take long time and they are very rude.
Atmosphere: 1
Food: 1
Service: 1
Ron Nussle
It took a half hour to get a simple order of a sandwich and three pieces of chicken. And all of it was lukewarm. It seems that their concentration was I'm taking care of the people in the drive through and the people waiting for their orders or left waiting and waiting and
Unbelievable! No Chicken at a chicken restaurant? Ordered for pickup at 5:15 Left with my incomplete order at 6:00. They had no chicken cooked and there were 10 people waiting over 45 min. The staff was a bunch of airheads and the manager was no help. They looked at me like I was the one with the problem.They took care of the drive through with our food. They have NO idea what customer service is all about. At least check in with customers and tell them the truth. As far as I'm concerned the manager should be fired along with the no clue workers. Six of them there and all hiding from irate customers. If I owned this franchise I would be embarrased.
Gave me the wrong order, then gave me half my order, after the third time trying finally got a famous bowl and mac & cheese. In the drive-through I waited 15 minutes to then have to go inside on two separate occasions. And the third time I ask for the last thing that they forgot, one of the employees that was upfront in a rush to make the KFC bowl, rushed to make it without gloves, and then pulled something out of the mashed potatoes! I’m a pretty patient person, i’m giving the one star because of how that’s completely against safe serve guidelines.
Atmosphere: 1
Food: 1
Service: 1
TERRIBLE,, DON'T BOTHER WASTING YOUR MONEY GOING THERE..... FOR THE KFC OR THE TACO BELL IN SAME BUILDING... THEY BOTH ARE SHEET.. BOTH service & food are terrible... They really need to get some BETTER WORKERS OR JUST CLOSE BOTH OF THEM DOWN..
Atmosphere: 1
Food: 1
Service: 1
This location has had challenges in the past, but at this point they have been solidly good for a while. While they have been short staffed, they have remained friendly and provided good customer service as well as accurate order processing.
Atmosphere: 5
Food: 5
Service: 5
Been waiting 30 mins from an online order that said would be done in 10 mins. waited 15 mins for the manager to realize no one printed out the order slip from thier machine.
Atmosphere: 1
Food: 1
Service: 1
Very slow at their jobs and forget half an order this location is the one to absolutely advoid
If I could give less stars for the food I would. The fries are hardly edible, can barely chew they are so hard and stale. The chicken tenders are disgusting and rubbery with hardly any crisp to the skin. The customer service is friendly but thats about the only thing that was ok about this location. The food ABSOLUTELY ? TERRIBLE AND DEFINITELY NOT $30 WORTH. DISAPPOINTING the only thing that was good was the coleslaw everything else absolutely terrible.
Atmosphere: 1
Service: 3
Great service and food love
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
We used to love the food here but it has gone down hill so bad we keep saying we’ll give them another chance this was chance number 3 tonight and we were so disappointed the chicken was over cooked they didn’t put our rolls in the bag 55.00 for a 8 piece dinner and most of it ended up in the trash strike 3 your out and the manager there is very rude
Atmosphere: 2
Food: 1
Service: 2
Mashed and Biscuits....
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Chicken Sandwich
How is it i come to the store at 3 pm all employees sitting down eating talking having great time and say restaurant is closed that it will open in 10 minutes first time i see everyone takes break at same time this is just ridiculous great management they must
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Don’t waste your time. Never any chicken on the bone and it’s a friggen KFC. Oh and they will have you wait in line just to tell you no chicken or Mac n cheese or anything else just nuggets. At least put a sign out that you’re out of chicken.
Atmosphere: 1
Food: 1
Service: 1
Really cold inside. And WTH KFC? I ordered a combo meal but fries are still cooking. You were going to let me walk out without my side? Why didn't you say something?
Atmosphere: 3
Food: 4
Service: 2
Don't come here... never never... they have nothing they take long time and they are very rude.
Atmosphere: 1
Food: 1
Service: 1
It took a half hour to get a simple order of a sandwich and three pieces of chicken. And all of it was lukewarm. It seems that their concentration was I'm taking care of the people in the drive through and the people waiting for their orders or left waiting and waiting and
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken, Chicken Sandwich
Unbelievable! No Chicken at a chicken restaurant? Ordered for pickup at 5:15 Left with my incomplete order at 6:00. They had no chicken cooked and there were 10 people waiting over 45 min. The staff was a bunch of airheads and the manager was no help. They looked at me like I was the one with the problem.They took care of the drive through with our food. They have NO idea what customer service is all about. At least check in with customers and tell them the truth. As far as I'm concerned the manager should be fired along with the no clue workers. Six of them there and all hiding from irate customers. If I owned this franchise I would be embarrased.