Dunkin'

405 Hooksett Rd, Auburn
(603) 483-2299

Recent Reviews

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Krystal Morelli

Service is great at this location and very fast. However this morning I got a blueberry muffin and it wasn't cooked. It was still raw muffin mix

Atmosphere: 3

Food: 1

Service: 3

Kaylie Christopherson

Was excited for my first pumpkin muffin of the year, I noticed it looked a little different from previous years but as I got closer to the middle of it I bit into BATTER. Muffin batter not baked in my muffin. Unless this is some new recipe this is pretty disgusting.

Food: 2

Service: 1

Carol Lee Tonge

I ordered a latte with oat milk and Splenda. I got a horrible coffee with oat milk and Splenda. When I called to ask about what happened I let the phone ring many times and no answer. I don’t like paying for a latte and getting a coffee instead.

Food: 3

Service: 3

Tanya

Burned my food, and the old lady with black hair and a mask had terrible customer service

Ken Mortensen

Dunkin that nuff

Lindsey Dutton

Never have I been to a worse Dunkins. The people that work there are just mean. Who needs it? I sure don't. Not in the morning not anytime of day. Pound sand!

Chrissy Jay

I pulled up to the drive thru that had two cars waiting at the windows around 10:00AM on Saturday, February 15th. I said: “good morning, do you have plain bagels”? The woman on the other end of the speaker said “Foods backed up it’s going to be a while”. And I wasn’t completely sure what she said so in response, I said “I’m sorry”? She repeated herself in what sounded like a rude tone. Well, that wasn’t my question. I said “I’m all set” and drove away. This is the second time in two days an employee of a business has been abrupt and rude to me for no reason? It costs nothing to be kind. And frankly people are paid these days to be kind! This person has cost this franchisee my business indefinitely. My sister was on the phone with me while I was in the car and she heard the entire exchange, which I’m thankful for because it wasn’t right. She chose to visit Starbucks instead this day. I would’ve respected the employee more if she told me she just didn’t want to deal with making the bagel, lol. Zero stars, will never return, and will never recommend. Here’s a picture of the plate that would’ve housed the bagel sandwich I was going to buy for my husband.

Sara Lievens

Love this Dunkin until about a month ago, the coffee has been deplorable! Awful weird metallic taste and now my black coffee looks like an ice tea! I'm disappointed, do better please!

HT GT

Great team!

Lis V

Went in on a Sunday afternoon and witnessed an employee ranting and raving about not being able to, “find anyone’s orders”. She then took her headset and threw it across the room, knocking over someone’s to-go order. All the employees seemed miserable and rude. They were extremely slow and not attentive at all. A couple of them were just yelling the entire time and slamming things around. Very awkward and unwelcoming experience.

Atmosphere: 1

Food: 1

Service: 1

Kristin Fosher-Laliberte

I ask for a large iced caramel latte with extra caramel, and whole milk
I pay over $5.00 a coffee. The workers there are RUDE and incorrectly make my latte on purpose daily....why because you guys get mad at me because I ask for a small straw? I'm so sick of giving you guys my hard earned money to get an incorrect order and your attitudes! You do not deserve the tip that I give every time eiter! Grow up or get a job you like....clearly customer service is not a priority there! Save your money go to Exit 3 Duncan's where they treat you right and get your orders correct RIDICULOUS!!!!

Atmosphere: 1

Food: 1

Service: 1

Christina Conway

I prefer mobile ordering when going to DD's. Only a few times have they messed up on my order, but they're amazing at making good on their mistakes!

Parking: Plenty of parking for patrons and non-patrons alike!

Kid-friendliness: No coloring books if that's what you're asking

Wheelchair accessibility: The parking spots are wheelchair accessible.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Dunkin' Refreshers

Melissa L Janerico-Call

Just sent thru the drive through for coffee and munchkins.

Service: 4

Kylie Glassman

this location never fails to get something wrong

Atmosphere: 2

Food: 1

Service: 3

Ashlee Lessard

I checked my bank statements cause I thought I was going crazy, everyday for the last two weeks I’ve been charged a different amount for the same 3 items. I’ve tried to call many times today with no answer.

Everyday I wait easily 15 minutes in the drive thru weather there’s a line or not. Get up to the window and every employee is sipping on a coffee or eating. They won’t open the second window, so if someone in front of you ordered a ton of food you’re left waiting just to pay and grab a coffee. This dunks has some serious issues, and I will now have to go out of my way on my morning commute just to get coffee.

Atmosphere: 1

Food: 1

Service: 1

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