If you are a trucker don't stop here unless you have 20 minutes to kill while you stand there being absolutely and spitefully ignored for no reason I still don't get why they have just one person taking care of the window and the people standing by the counter.
Sheryl Vickers
Horrible experience. I will never be back. First off , I ordered 2 hot coffee. Made it very clear. 2 hot coffee 3 cream and said I'd do my own suger. I waited 15 min... asked about my order... He made me ice coffee and didn't bother to call out anyone's order. I corrected/reminded him that I ordered 2 hot coffees with 3 cream and ill put the sugar in. He made my coffees in 2 min and I asked for a refund (money difference). So then I went and waited over by the till. Another 10 min. The woman made a huge deal about the refund. It was only a dollar. But a dollar is a dollar in my opinion. And I'm not tipping for HORRIBLE service. Not even 1 dollar. She then proceeds to loudly talk behind the counter about the stupid dollar refund that wasn't worth her time. The other employe (there were 4 employees) said loudly "she can just keep on walking without her food" ... Again, it was 2 Hot coffees So between 3 of the 4 employees. I think they need more training. I was almost at the point of just asking for my $8 back and letting them keep the coffees.
Atmosphere: 1
Food: 1
Service: 1
Nikki Polk
I don't even want to give stars. My daughter ordered for doordash and the completely butchered the order it was supposed to be a maple bacon no egg on a croissant they put maple bacon cheese and egg on a cinnamon raisin bagel and then it was supposed to be a plain bagel sausage egg no cheese and they put it on a sesame bagel also got a plain bagel with strawberry cream cheese was burnt to a crisp. So sorry if you don't like your job find another one there was no need for all that mess up. Do better dunkins.
doug holston
I was just there Sunday at 4 PM the worst service I’ve ever had it at Dunkin’ Donuts. He took about 10 minutes to even take my order and then when I did pull up to the window, my hot chocolate was all over the place all over the top and it didn’t even look like a good hot chocolate, wiped it off use some wipes that I had in my car to clean up my car after putting it in my cup holder and then I put it back in the window. I’m all set. I’ll suck up the three dollar loss. He probably drugged My cup anyway.
Nate Lance
I would recommend no one stop here unless you have 20 minutes to kill while you stand there being absolutely and spitefully ignored for no reason. I arrived with 2 people ahead of me in line, and waited patiently 22 minutes for the gentleman behind the counter to take my order. After waiting 15 minutes I checked my watch and he commented “still making hand gestures??”. I was legitimately confused as I had just been standing there quietly watching him make drinks for 20 minutes without taking my order.
Atmosphere: 3
Food: 3
Service: 1
Levi Cooper
This is the best Dunkins around the Concord area by far, I wish more were like this
charlie Q
The big blonde lady though her personal casual phone call during working hours was more important than taking care of customers, definitely a waste of time for truckers, just get your diesel and go!
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Baker
Getting my coffee from 2-3 times a week. On some they work fast on some too slow.
This place has been running beautifully since the change of leaders!! I just want t give a huge shout out to Corey you always greet us with a smile and we’ve missed you now that you’re back I hope you don’t leave!! Thanks for your service!!!
If you are a trucker don't stop here unless you have 20 minutes to kill while you stand there being absolutely and spitefully ignored for no reason I still don't get why they have just one person taking care of the window and the people standing by the counter.
Horrible experience. I will never be back.
First off , I ordered 2 hot coffee. Made it very clear. 2 hot coffee 3 cream and said I'd do my own suger.
I waited 15 min... asked about my order...
He made me ice coffee and didn't bother to call out anyone's order.
I corrected/reminded him that I ordered 2 hot coffees with 3 cream and ill put the sugar in.
He made my coffees in 2 min and I asked for a refund (money difference).
So then I went and waited over by the till.
Another 10 min.
The woman made a huge deal about the refund. It was only a dollar. But a dollar is a dollar in my opinion. And I'm not tipping for HORRIBLE service. Not even 1 dollar.
She then proceeds to loudly talk behind the counter about the stupid dollar refund that wasn't worth her time.
The other employe (there were 4 employees) said loudly "she can just keep on walking without her food" ... Again, it was 2 Hot coffees
So between 3 of the 4 employees. I think they need more training.
I was almost at the point of just asking for my $8 back and letting them keep the coffees.
Atmosphere: 1
Food: 1
Service: 1
I don't even want to give stars. My daughter ordered for doordash and the completely butchered the order it was supposed to be a maple bacon no egg on a croissant they put maple bacon cheese and egg on a cinnamon raisin bagel and then it was supposed to be a plain bagel sausage egg no cheese and they put it on a sesame bagel also got a plain bagel with strawberry cream cheese was burnt to a crisp. So sorry if you don't like your job find another one there was no need for all that mess up. Do better dunkins.
I was just there Sunday at 4 PM the worst service I’ve ever had it at Dunkin’ Donuts. He took about 10 minutes to even take my order and then when I did pull up to the window, my hot chocolate was all over the place all over the top and it didn’t even look like a good hot chocolate, wiped it off use some wipes that I had in my car to clean up my car after putting it in my cup holder and then I put it back in the window. I’m all set. I’ll suck up the three dollar loss. He probably drugged My cup anyway.
I would recommend no one stop here unless you have 20 minutes to kill while you stand there being absolutely and spitefully ignored for no reason.
I arrived with 2 people ahead of me in line, and waited patiently 22 minutes for the gentleman behind the counter to take my order. After waiting 15 minutes I checked my watch and he commented “still making hand gestures??”. I was legitimately confused as I had just been standing there quietly watching him make drinks for 20 minutes without taking my order.
Atmosphere: 3
Food: 3
Service: 1
This is the best Dunkins around the Concord area by far, I wish more were like this
The big blonde lady though her personal casual phone call during working hours was more important than taking care of customers, definitely a waste of time for truckers, just get your diesel and go!
Atmosphere: 1
Food: 1
Service: 1
Getting my coffee from 2-3 times a week. On some they work fast on some too slow.
BECAUSE THEY HAD NO DONUTS OR MUNCHKINS
WHAT KIND OF DUNKIN DONUTS HAS NO
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts, Munchkins Donut Hole Treats
The worst Dunkin donuts I've ever been to.
Atmosphere: 1
Service: 1
Restaurantji Recommends
They close early apparently.
Atmosphere: 1
Food: 1
Service: 1
This place has been running beautifully since the change of leaders!! I just want t give a huge shout out to Corey you always greet us with a smile and we’ve missed you now that you’re back I hope you don’t leave!! Thanks for your service!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coolatta, Toasted Almond Cold Brew, Donuts, Strawberry, Chicken Bacon & Cheese Croissant Stuffer, Coffee Roll, Ham & Cheese Rollups
The service here is terrible. Ordered ahead and still had to wait 20min for a coffe and wake up wrap. DONT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
My snacking bacon was covered in hair. Literally every piece.
Food: 1
Service: 3
My snacking bacon was covered in hair. Literally every piece.
Food: 1
Service: 3
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