No customers inside or at the drive through and two people working. Worker walk by and she told me that she would be right back. Waited but she never returned so I left and went to one in Mass. This was in the afternoon on 12-18. Way too many of these around so stay away from this one. The help needs a class in Customer Service ASAP.
Service: 1
Dan McLaughlin
Why am I always stuck in the drivethrough for 30 mins to get a coffee?
Atmosphere: 3
Food: 3
Service: 1
Jeff Gordon
This Dunkin' in Brookline, NH has a Manager that understands customer service. He was fantastic. Definitely going to make a point of returning when I'm in that area.
Atmosphere: 5
Food: 5
Service: 5
Einar Barenholtz
The current manager is creating such a great atmosphere that it makes me want to go out of my way to get coffee there!
Atmosphere: 5
Food: 5
Service: 5
Amanda Naylor
Hey Joel, your former employee here. Decided to give you some business after being scorned with a bad order months ago. Ordered a large cookie butter cold brew with extra foam. Received a full cup with a dome lid and little bit of foam because the kid didn’t understand that if there’s extra foam put less cold brew. Then the girl behind counter saw my face and offered to remake it. They used the same cup, put extra syrup and didn’t refill it with cold brew. How do I know it wasn’t cold brew…. Because the girl at the window commented to her it was supposed to be and the girl making my coffee could have cared less. I’m not even going to try this, it’s looks disgusting. Enjoy the 6 dollars I wasted. And to anyone wondering if it’s worth it to go to Brookline. No it isn’t. There’s a dunks in Townsend, Milford, Hollis and Greenville. Skip the hassle of guessing if it’s going to be a waste or not and go to a different store.
Atmosphere: 1
Food: 1
Service: 1
Linda Marie
Took an incredibly long time of 15 minutes to get one cup of coffee through the drive-thru at 7:00 am.
Atmosphere: 4
Food: 4
Service: 1
Erika A
Wow. 🤯
Julie G
I have boycotted this place for years, decided to try again. They got my coffee wrong, got dounts wrong, never any napkins. $3.79 for regular Med Hot coffee? Are you over charging? IT'S Disrespectful when you mess with someone's morning coffee THAT WE PAY FOR. You should enjoy your job, if you don't, get a new one.
Jen Melchione
Place is pathetic. Coffee always made wrong, take the 10 mins and drive to tynsboro mass, coffee made right and way at least 50 cents cheaper. Idk why the prices are hiked up at this craphole. Just absolutely pathetic
Atmosphere: 1
Food: 1
Service: 1
Natasha Rountree-Burnett
People are always nice and will provide you with a pleasant experience. If there is an issue with your coffee, they will make sure to make it right.
The two times I have been, the service has been erratic. Some staff super friendly, others not so. Typical Dunks I suppose.
Atmosphere: 3
Food: 4
Service: 3
Ben Liston
The worker did a flawless job of taking my order even though it was pretty loud in there and another had cleaned off a table especially for me. Both workers were extremely pleasant.
Atmosphere: 5
Food: 5
Service: 5
Melanie Shepard
Sunday afternoon around 1:30 shift. Kids all at window register, claim issue with Order register after me standing there for 2 minutes, unnoticed. My sister went to the drive thru because they were NOT paying attention to the counter. Both of our coffees were made wrong. Not the first time this happened here, either. I mean, mess around but at least make the coffee right?
Atmosphere: 2
Food: 1
Service: 1
Laura Kalin
Ironically they are always out of bagels and donuts. Officially never going back to this location. Many others close by that carry food.
No customers inside or at the drive through and two people working. Worker walk by and she told me that she would be right back. Waited but she never returned so I left and went to one in Mass. This was in the afternoon on 12-18. Way too many of these around so stay away from this one. The help needs a class in Customer Service ASAP.
Service: 1
Why am I always stuck in the drivethrough for 30 mins to get a coffee?
Atmosphere: 3
Food: 3
Service: 1
This Dunkin' in Brookline, NH has a Manager that understands customer service. He was fantastic. Definitely going to make a point of returning when I'm in that area.
Atmosphere: 5
Food: 5
Service: 5
The current manager is creating such a great atmosphere that it makes me want to go out of my way to get coffee there!
Atmosphere: 5
Food: 5
Service: 5
Hey Joel, your former employee here. Decided to give you some business after being scorned with a bad order months ago. Ordered a large cookie butter cold brew with extra foam. Received a full cup with a dome lid and little bit of foam because the kid didn’t understand that if there’s extra foam put less cold brew. Then the girl behind counter saw my face and offered to remake it. They used the same cup, put extra syrup and didn’t refill it with cold brew. How do I know it wasn’t cold brew…. Because the girl at the window commented to her it was supposed to be and the girl making my coffee could have cared less. I’m not even going to try this, it’s looks disgusting. Enjoy the 6 dollars I wasted. And to anyone wondering if it’s worth it to go to Brookline. No it isn’t. There’s a dunks in Townsend, Milford, Hollis and Greenville. Skip the hassle of guessing if it’s going to be a waste or not and go to a different store.
Atmosphere: 1
Food: 1
Service: 1
Took an incredibly long time of 15 minutes to get one cup of coffee through the drive-thru at 7:00 am.
Atmosphere: 4
Food: 4
Service: 1
Wow. 🤯
I have boycotted this place for years, decided to try again. They got my coffee wrong, got dounts wrong, never any napkins. $3.79 for regular Med Hot coffee? Are you over charging?
IT'S Disrespectful when you mess with someone's morning coffee THAT WE PAY FOR. You should enjoy your job, if you don't, get a new one.
Place is pathetic. Coffee always made wrong, take the 10 mins and drive to tynsboro mass, coffee made right and way at least 50 cents cheaper. Idk why the prices are hiked up at this craphole. Just absolutely pathetic
Atmosphere: 1
Food: 1
Service: 1
People are always nice and will provide you with a pleasant experience. If there is an issue with your coffee, they will make sure to make it right.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The two times I have been, the service has been erratic. Some staff super friendly, others not so. Typical Dunks I suppose.
Atmosphere: 3
Food: 4
Service: 3
The worker did a flawless job of taking my order even though it was pretty loud in there and another had cleaned off a table especially for me. Both workers were extremely pleasant.
Atmosphere: 5
Food: 5
Service: 5
Sunday afternoon around 1:30 shift. Kids all at window register, claim issue with Order register after me standing there for 2 minutes, unnoticed. My sister went to the drive thru because they were NOT paying attention to the counter. Both of our coffees were made wrong. Not the first time this happened here, either. I mean, mess around but at least make the coffee right?
Atmosphere: 2
Food: 1
Service: 1
Ironically they are always out of bagels and donuts. Officially never going back to this location. Many others close by that carry food.
Atmosphere: 1
Food: 1
Service: 1
Couple of coffees and tea
Atmosphere: 5
Food: 5
Service: 5
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