Waited 45 minutes in drive through. Only 2 staff working the restaurant. I felt very bad for them. Manager was no where to be found. Restaurant should have been closed that day. Can't expect 2 staff to run it alone. Absolutely inexcusable by management!
Atmosphere: 1
Food: 3
Service: 1
Rachel McIlvene
Messed order up and was told would replace however when was able to go back to get order replaced they acted like they didn't know anything about it and will ignore your calls. This business has lost my family as customers! Love the food but service like that is ridiculous
Tricia Duff
Always go thru the drive thru which can take some extra time, as they never seem to have enough staff! But the staff they do have is always great. No matter how busy they are with only 2 people working I can always count on a smile n friendly staff. My order is always correct and hot.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Whopper
Erin Rolon
Burger King burgers are better than McDonald's burgers but burger king takes a long time to fill orders. Can't decide if it's because of low staffing or the fact that they actually grill their food.... I'd still rather wait for a burger from Burger King than McDonald's....
I will never come here again, I order food and when I get there, no one is in the building and the door is locked. Instead of waiting I decided to try and get a refund and the customer service won't give me one. I will never order from here
Service: 1
alice blodgett
I don't recommend wasting your money.The whoopee is now, " where's the beef"Fasr food is getting so "fast" it forgets the meat !!What meat you do get is just horrible, no flavor & cardboard.I don't recommend any of the food
Atmosphere: 2
Food: 2
Service: 2
row rodrigue
5 stars for the amazing employee BY HIMSELF in the middle of the freaking day on a weekend? Burger King you NEED to do better. I hope to god someone in some position of power sees this, y’all are disgusting. This poor man was doing amazing and getting food out, taking orders, and cooking in the kitchen. He was doing INCREDIBLE, not complaining, and was extremely kind. And he’s getting screamed at my impatient people (who have been waiting 30 minutes for some Burger King) and running around like a chicken with its head cut off. 3:30pm, on Saturday October 28th. Loudon road, concord. Whoever was working, give him a damn raise. How on earth was he getting his brakes he BY LAW deserves if he was the only employee there?
Atmosphere: 1
Food: 5
Service: 5
Beth F.
Waited almost 15 minutes for a worker to come out of the bathroom to take our order,during that time another customer came in and said he'd been waiting at the drive through the same amount of time and no one would answer him. There was another person that aas cleaning the equipment-they were still open for another hour-and he said he couldn't take our order because it wasn't his drawer
damian cortes
Very very slow it seems like they need employees but the food was hot and fresh just not enough help I felt bad there was one person doing all the
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: French Fries, Whopper, Mozzarella Sticks
This is for Burger King store number 1421 receipt number order 15 drive-thru. After waiting in line at the order kiosk for drive-thru p took 15 minutes for that guy to even. Took another 15 minutes to get through line basically sitting, pay for food ask for a packet of barbecue sauce cuz some people eat their fries with barbecue sauce the guy argued with us said we didn't order anything that came with barbecue sauce and then wanted to charge us $0.27 for the packet so we took our food and left and we will never never ever never never ever visit either one of your locations in Concord cuz the other one sucks beyond belief/New tacos suck. No sour cream and no hot sauce, and the meat is mush
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Cheeseburger
Andrew Canterbury
Lazy staff and poor management can’t even be bothered to update their menu. to give them another chance didn’t even bother to switch their menu to the breakfast stuff I had placed a mobile order only to get there and be told they can’t for fill. It did not have the items pretty sure I saw someone shooting up behind the dumpster.
Atmosphere: 1
Food: 1
Service: 1
Shawna Hardy
The King never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper
Andrew C.
Visited a few times over the years hoping it would get better. It has never gotten better constantly mistakes with the order rude staff place looks dirty and the food always seems off. Sauces are in homemade packaging instead of BurgerKing packaging all seems a little suspect and I'm pretty sure I saw an employee shooting something up behind the dumpster.
UnderstaffedVegetarian options: Impossible burger
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Impossible Burger
Waited 45 minutes in drive through. Only 2 staff working the restaurant. I felt very bad for them. Manager was no where to be found. Restaurant should have been closed that day. Can't expect 2 staff to run it alone. Absolutely inexcusable by management!
Atmosphere: 1
Food: 3
Service: 1
Messed order up and was told would replace however when was able to go back to get order replaced they acted like they didn't know anything about it and will ignore your calls. This business has lost my family as customers! Love the food but service like that is ridiculous
Always go thru the drive thru which can take some extra time, as they never seem to have enough staff! But the staff they do have is always great. No matter how busy they are with only 2 people working I can always count on a smile n friendly staff. My order is always correct and hot.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Whopper
Burger King burgers are better than McDonald's burgers but burger king takes a long time to fill orders. Can't decide if it's because of low staffing or the fact that they actually grill their food.... I'd still rather wait for a burger from Burger King than McDonald's....
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Onion Rings, Whopper, Cheeseburger, Hamburger
I will never come here again, I order food and when I get there, no one is in the building and the door is locked. Instead of waiting I decided to try and get a refund and the customer service won't give me one. I will never order from here
Service: 1
I don't recommend wasting your money.The whoopee is now, " where's the beef"Fasr food is getting so "fast" it forgets the meat !!What meat you do get is just horrible, no flavor & cardboard.I don't recommend any of the food
Atmosphere: 2
Food: 2
Service: 2
5 stars for the amazing employee BY HIMSELF in the middle of the freaking day on a weekend? Burger King you NEED to do better. I hope to god someone in some position of power sees this, y’all are disgusting. This poor man was doing amazing and getting food out, taking orders, and cooking in the kitchen. He was doing INCREDIBLE, not complaining, and was extremely kind. And he’s getting screamed at my impatient people (who have been waiting 30 minutes for some Burger King) and running around like a chicken with its head cut off. 3:30pm, on Saturday October 28th. Loudon road, concord. Whoever was working, give him a damn raise. How on earth was he getting his brakes he BY LAW deserves if he was the only employee there?
Atmosphere: 1
Food: 5
Service: 5
Waited almost 15 minutes for a worker to come out of the bathroom to take our order,during that time another customer came in and said he'd been waiting at the drive through the same amount of time and no one would answer him. There was another person that aas cleaning the equipment-they were still open for another hour-and he said he couldn't take our order because it wasn't his drawer
Very very slow it seems like they need employees but the food was hot and fresh just not enough help I felt bad there was one person doing all the
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: French Fries, Whopper, Mozzarella Sticks
Restaurantji Recommends
Average for
Atmosphere: 3
Food: 3
Service: 3
This is for Burger King store number 1421 receipt number order 15 drive-thru. After waiting in line at the order kiosk for drive-thru p took 15 minutes for that guy to even. Took another 15 minutes to get through line basically sitting, pay for food ask for a packet of barbecue sauce cuz some people eat their fries with barbecue sauce the guy argued with us said we didn't order anything that came with barbecue sauce and then wanted to charge us $0.27 for the packet so we took our food and left and we will never never ever never never ever visit either one of your locations in Concord cuz the other one sucks beyond belief/New tacos suck. No sour cream and no hot sauce, and the meat is mush
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper, Cheeseburger
Lazy staff and poor management can’t even be bothered to update their menu. to give them another chance didn’t even bother to switch their menu to the breakfast stuff I had placed a mobile order only to get there and be told they can’t for fill. It did not have the items pretty sure I saw someone shooting up behind the dumpster.
Atmosphere: 1
Food: 1
Service: 1
The King never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper
Visited a few times over the years hoping it would get better. It has never gotten better constantly mistakes with the order rude staff place looks dirty and the food always seems off. Sauces are in homemade packaging instead of BurgerKing packaging all seems a little suspect and I'm pretty sure I saw an employee shooting something up behind the dumpster.