Dunkin'
121 S Main St, Concord
(603) 406-2380
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Pretty clean and good service but omg the food and drink I got from this Dunkin’s was so so good (11-12) is about the time I was there, whoever was working at this time props to you guys
Atmosphere: 4
Food: 5
Service: 4
Gave them a couple chances but literally can't get an order right to save their lives
Atmosphere: 2
Food: 2
Service: 2
Waited 10 minutes for small coffee, employee showed up at 5:47, finished her cigarette, went in, made herself a drink and came back out for another cigarette, co worker joined her. 2 people inside struggling, she finally comes in,was rude to me so I left, never going back! Older woman, blonde ponytail, glasses, should be fired!!
Under staffed, if applicable customer had a question they were met with rudeness. I waited 30 minutes for 2 coffees that were made wrong.
Atmosphere: 1
Food: 1
Service: 1
Its coffee
Atmosphere: 5
Food: 4
Service: 3
Waited about 20 minutes for a mobile order I placed almost 10 minutes prior to showing up. I ordered a frozen coffee and hashbrowns. Coffee came out fine but the hashbrowns were a very long wait and came out burnt and cold. I grabbed them as soon as it was called so I'm guessing they had burnt some earlier and noticed I had been waiting a while and handed me ones that were set aside discarded just to get me out the door. Very disappointing. If I wasn't running late for work because of it I would have had them remake. Unfortunately I wasn't gonna risk food poisoning over sitting food because im pregnant and had to throw away food I paid for. Older man was also swearing and getting very flustered over ordered coming in despite it not even being very busy. Ive seen this location far busier with less staff than they had on operate more efficiently and professionally.
Atmosphere: 1
Food: 1
Service: 1
The staff here appears to be disengaged, spending a considerable amount of time on their personal devices, despite a noticeable backlog of tasks that I would have gladly assisted with without compensation. There was also a rather distressing verbal altercation between management and a regular employee. I believe it would be beneficial for someone in a higher position to address these matters. Additionally, the donut I received was quite stale, suggesting it may have been left out for an extended period.
Atmosphere: 1
Food: 1
Service: 1
Took 15 minutes to prepare 2 simple coffee drinks and one croissant. Save your time and money and go to another location.
Atmosphere: 1
Food: 2
Service: 1
Slow as molasses.
This place needs new owners or a manager on premises. Incompetence is off the charts.
When staff don't know how to make the drinks... What's the point of being in business.
Atmosphere: 2
Food: 1
Service: 1
The service at this Dunkin’s is some of the worst. They will leave you waiting at the counter forever and not even acknowledge you. Two to three employees will be joking around by the drive through and look right at you, and say nothing. I’ve had had to walk out more than once after not having more time to stand there and wait
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Great service even though we got there at the butt crack of dawn when they first opened (it was still dark)
Atmosphere: 5
Food: 5
Service: 5
Last two times I have used the Dunkin ap the store didn’t have the inventory to fill the order. They also could not issue a refund.
This is a DUNKIN order fulfillment fatal flaw and not the fault of the store.
Stay away from this Dunkin’s !!! Waited in like for about 20 minutes for them to say there not serving hot food. so I proceed with a couple donuts and a coffee. The lady at the speaker was super rude. My total came out to $7.72 I paid with a $10 bill so I’d get $2 ans some change back right ? Nope! the girl at the widow throws the bills in her tip cup without even asking & hands me back 1 quarter. Definitely never coming back to this one again. That same girl has shorted me in the past before as well
Atmosphere: 1
Food: 1
Service: 1
The girlfriend wanted Dunkin, so we got Dunkin. Personally I feel they are overpriced in my opinion.
They always seem to have the sugar donut holes...but never the actual donuts. 🙄
Atmosphere: 3
Food: 4
Service: 3
Loading...