The coffee was not made right, not enough flavor shots in it, or Steevia. Very bland and not what I expected.
Atmosphere: 3
Food: 4
Service: 3
Hayley Bicknell
Latte was 1/3 full. Went back to get fixed and they just added milk and whipped cream.
Atmosphere: 4
Food: 1
Service: 1
Scott Mccarthy
Running pretty smooth hope it continues
Service: 5
John Ash
Very slow workers the worse Dunkin I have ever been to won't come back.
Service: 1
Simon Hales
It was a Dunkin' order was correct and coffee and donuts were good.
Atmosphere: 4
Food: 4
Service: 4
Stephanie Collins
If I could give none-1/2 stars I would. Stopped inside to get a coffee. 4 people were just standing around and didn't acknowledge I was there. One girl finally came up to the register and proceeded to read something on the counter before finally helping me. Was very rude right from the get go. Took my order and money and walked away. As I stood waiting for 1 single coffee for 15 minutes, I watched as the girls working there made drinks....FOR THEMSELVES! I finally got my coffee and it was a disaster. Made wrong and coffee spilled all over the outside of the cup. I felt like I was inconveniencing them by having them do their job! I understand short staffing issues in most places, but there were at least 5 girls working there. They were more focused on themselves and the drive thru. Absolutely ridiculous! Do Better! Will not being going back!
Atmosphere: 1
Food: 1
Service: 1
Cody Oliphant
I’ve never been repeatedly let down and disappointed with donuts than I am with Duncan these days. Idk how you can mess up a donut and consistently produce something covered in sugar, that looks good, but ultimately is a major fail. They all taste basic, boarder line stale, and well… they are the worst donuts I’ve ever purchased or tried. Wasn’t that way when I was a kid. Waste of money. I’ve tried multiple locations numerous times for past two years and have decided to never try again, even as a last resort.
Atmosphere: 5
Food: 1
Service: 5
McKenna Kopp
This is what I received for my order of snackin bacon, cold crumbs. Coffee was made right and sandwich was good according to my
Food: 1
Service: 2
Recommended dishes: Bacon Egg and Cheese, Hazelnut Iced Coffee
Matt Gould
Got 2 coffees at drive thru. Lid wasn't on the medium hot coffee very well and when I took the cup from the young lady to hand to my wife, it popped off very easily and poured over my lap. Which the young lady found very amusing. ???
Atmosphere: 4
Food: 3
Service: 1
Thomas Doheny
I walked in to try and grab a coffee when I was rudely asked to leave the store. Reason is because they were supportively only doing mobile orders. There was one kid working who didn't look the brightest. There was no note or anything and there was 1 maybe 2 cars in the drive thru so they weren't busy. I just went to McDonald's instead where they were almost booked in line. Clearly getting all the business during lunch hour.
The staff was attentive and proficient. The vibe is light and the place has big windows to look out at. Can't complain.
Atmosphere: 5
Food: 5
Service: 5
Laurie DiPietro
I stop at this location often to get a couple dozen donuts. The young lady who helped me was so kind and sweet. She went out of her way to make sure that I got a variety.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Michele Bugbee
Ordered ahead. Did a pick up order. Was ready on time. Drinks and food were as we ordered. Freshly made for the time of our arrival.
This Dunkins has the most rudest people I've ever dealt with and it's not the first time I live right down the street and use them on and off but no more I am just plain tired of it. I am not usually one to complain because I know how busy it can be in this business. But if you're going to have a bad day, you don't take it out to your customers it seems every time I order something it's wrong then when bringing it back, they treat you like you should not have even brought it back to bother them. I'd rather travel to Manchester Street in Concord. Where are your treated so much better as well as Main Street in Concord. Loudon Road is just not the place to go. Someone really needs to change their attitudes.
Rikki
The person who took my order was incredibly rude to me. He shouldn’t be working in a public place. Just a complete ahole. Worst service and worst dunkins I have ever been to. If I could do zero stars I would.
The coffee was not made right, not enough flavor shots in it, or Steevia. Very bland and not what I expected.
Atmosphere: 3
Food: 4
Service: 3
Latte was 1/3 full. Went back to get fixed and they just added milk and whipped cream.
Atmosphere: 4
Food: 1
Service: 1
Running pretty smooth hope it continues
Service: 5
Very slow workers the worse Dunkin I have ever been to won't come back.
Service: 1
It was a Dunkin' order was correct and coffee and donuts were good.
Atmosphere: 4
Food: 4
Service: 4
If I could give none-1/2 stars I would. Stopped inside to get a coffee. 4 people were just standing around and didn't acknowledge I was there. One girl finally came up to the register and proceeded to read something on the counter before finally helping me. Was very rude right from the get go. Took my order and money and walked away. As I stood waiting for 1 single coffee for 15 minutes, I watched as the girls working there made drinks....FOR THEMSELVES! I finally got my coffee and it was a disaster. Made wrong and coffee spilled all over the outside of the cup. I felt like I was inconveniencing them by having them do their job! I understand short staffing issues in most places, but there were at least 5 girls working there. They were more focused on themselves and the drive thru. Absolutely ridiculous! Do Better! Will not being going back!
Atmosphere: 1
Food: 1
Service: 1
I’ve never been repeatedly let down and disappointed with donuts than I am with Duncan these days. Idk how you can mess up a donut and consistently produce something covered in sugar, that looks good, but ultimately is a major fail. They all taste basic, boarder line stale, and well… they are the worst donuts I’ve ever purchased or tried. Wasn’t that way when I was a kid. Waste of money. I’ve tried multiple locations numerous times for past two years and have decided to never try again, even as a last resort.
Atmosphere: 5
Food: 1
Service: 5
This is what I received for my order of snackin bacon, cold crumbs. Coffee was made right and sandwich was good according to my
Food: 1
Service: 2
Recommended dishes: Bacon Egg and Cheese, Hazelnut Iced Coffee
Got 2 coffees at drive thru. Lid wasn't on the medium hot coffee very well and when I took the cup from the young lady to hand to my wife, it popped off very easily and poured over my lap. Which the young lady found very amusing. ???
Atmosphere: 4
Food: 3
Service: 1
I walked in to try and grab a coffee when I was rudely asked to leave the store. Reason is because they were supportively only doing mobile orders. There was one kid working who didn't look the brightest. There was no note or anything and there was 1 maybe 2 cars in the drive thru so they weren't busy. I just went to McDonald's instead where they were almost booked in line. Clearly getting all the business during lunch hour.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The staff was attentive and proficient. The vibe is light and the place has big windows to look out at. Can't complain.
Atmosphere: 5
Food: 5
Service: 5
I stop at this location often to get a couple dozen donuts. The young lady who helped me was so kind and sweet. She went out of her way to make sure that I got a variety.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Ordered ahead. Did a pick up order. Was ready on time. Drinks and food were as we ordered. Freshly made for the time of our arrival.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Croissant, Hash Browns, Coffee Roll, Bagels
This Dunkins has the most rudest people I've ever dealt with and it's not the first time I live right down the street and use them on and off but no more I am just plain tired of it. I am not usually one to complain because I know how busy it can be in this business. But if you're going to have a bad day, you don't take it out to your customers it seems every time I order something it's wrong then when bringing it back, they treat you like you should not have even brought it back to bother them. I'd rather travel to Manchester Street in Concord. Where are your treated so much better as well as Main Street in Concord. Loudon Road is just not the place to go. Someone really needs to change their attitudes.
The person who took my order was incredibly rude to me. He shouldn’t be working in a public place. Just a complete ahole. Worst service and worst dunkins I have ever been to. If I could do zero stars I would.
Atmosphere: 1
Food: 1
Service: 1