So glad this is my local Starbucks. I am a territory manager, so I travel all over New England and this Starbucks always makes my drink the best.
Etelvina Cruzpineda
We bought an iced coffee today and the experience was horrible. The coffee had no flavor. I ordered it with caramel and they didn't make it. The girl who served us was all rude and racist. She believes that because we are not from this country we should be humiliated. Hire capable people who have Love of neighbor and not racist people.
Bryan Pinkham
This was the best Starbucks I have ever been to! These employees seem to put their heart into these drinks and you can tell! Food was good and drinks amazing. Definitely worth the stop
Atmosphere: 5
Food: 5
Service: 5
Janine Soffron
I worship at the church of Starbucks.
Atmosphere: 5
Food: 5
Service: 5
efren aguilera
The best coffee ever
Atmosphere: 5
Food: 5
Service: 5
Hailey cantwell
The quality of this store has gone so far downhill. I order the same drink every time and it’s been completely different each time. Store is really quick tho, but it definitely leads to inaccurate drinks being sent out.
Atmosphere: 2
Food: 2
Service: 4
Chase Douglas
This was my first time at a Starbucks. I was initially overwhelmed by the menu and I'm not a huge coffee person. Fortunately, RJ broke everything down and made it simple for me. I'll definitely be back soon.
Service: 5
Kris
I thank you, RJ, so very much for everything you did, on Wed, during my visit at Starbucks @ Storrs St. It meant a lot to me. I've had a few recent visits at that specific Starbucks where I walked away very sad at what had transpired there with some staff and drink issues. With you, from my first couple of minutes talking outside as you washed the windows, I could feel your positive energy! It uplifted me ?. Then, inside, as I requested my drink, with you as the Barista, your kindness that followed with what you offered in addition was so unexpected and gratefully received. I've had people say & do things for me, during these past 6 months in Concord, and then I found out they were paid money to do it. This didn't feel like that. Important for me to say, loud & clear, to other staff/other restaurants who might read this and be offered money to copy her approach: Don't. I'll say: "no, thanks". And...this review better not cause problems for her by those jealous. If it does, RJ, find me. They will deal with me. You've got me by your side...always. My deepest thanks to you for your excellent customer service?. May it spread genuine caring.
Atmosphere: 5
Food: 5
Service: 5
Megan James
They have always gotten my order right. Everybody who works here is always super friendly and always greets with a smile. It's a very pleasant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Chocolate Croissant, Chocolate Cake Pop
nia jones
last time i went i had a piece of plastic in my drink and went to request a refund and they instead offered to make me a new one and when i turned that down the employees mood changed. i got the refund. but have no desire to return.
So glad this is my local Starbucks. I am a territory manager, so I travel all over New England and this Starbucks always makes my drink the best.
We bought an iced coffee today and the experience was horrible. The coffee had no flavor. I ordered it with caramel and they didn't make it. The girl who served us was all rude and racist. She believes that because we are not from this country we should be humiliated. Hire capable people who have Love of neighbor and not racist people.
This was the best Starbucks I have ever been to! These employees seem to put their heart into these drinks and you can tell! Food was good and drinks amazing. Definitely worth the stop
Atmosphere: 5
Food: 5
Service: 5
I worship at the church of Starbucks.
Atmosphere: 5
Food: 5
Service: 5
The best coffee ever
Atmosphere: 5
Food: 5
Service: 5
The quality of this store has gone so far downhill. I order the same drink every time and it’s been completely different each time. Store is really quick tho, but it definitely leads to inaccurate drinks being sent out.
Atmosphere: 2
Food: 2
Service: 4
This was my first time at a Starbucks. I was initially overwhelmed by the menu and I'm not a huge coffee person. Fortunately, RJ broke everything down and made it simple for me. I'll definitely be back soon.
Service: 5
I thank you, RJ, so very much for everything you did, on Wed, during my visit at Starbucks @ Storrs St. It meant a lot to me. I've had a few recent visits at that specific Starbucks where I walked away very sad at what had transpired there with some staff and drink issues. With you, from my first couple of minutes talking outside as you washed the windows, I could feel your positive energy! It uplifted me ?. Then, inside, as I requested my drink, with you as the Barista, your kindness that followed with what you offered in addition was so unexpected and gratefully received. I've had people say & do things for me, during these past 6 months in Concord, and then I found out they were paid money to do it. This didn't feel like that. Important for me to say, loud & clear, to other staff/other restaurants who might read this and be offered money to copy her approach: Don't. I'll say: "no, thanks". And...this review better not cause problems for her by those jealous. If it does, RJ, find me. They will deal with me. You've got me by your side...always. My deepest thanks to you for your excellent customer service?. May it spread genuine caring.
Atmosphere: 5
Food: 5
Service: 5
They have always gotten my order right. Everybody who works here is always super friendly and always greets with a smile. It's a very pleasant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Chocolate Croissant, Chocolate Cake Pop
last time i went i had a piece of plastic in my drink and went to request a refund and they instead offered to make me a new one and when i turned that down the employees mood changed. i got the refund. but have no desire to return.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They are nice every time have never messed up my order and are always
Atmosphere: 5
Food: 5
Service: 5
Great crew at this location!
Atmosphere: 5
Food: 5
Service: 5
Too loud!
Atmosphere: 2
Food: 3
Service: 2
Great location. Plenty of tables with outlets available. Strong wifi. Speedy and reliable service.
Atmosphere: 5
Food: 5
Service: 5
VERY costly, but i love their
Atmosphere: 4
Food: 4
Service: 4
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