My partner and nephew recently visited a Wendy’s restaurant located on Loundon Road in Concord, New Hampshire. Upon entering the parking lot, we observed the employees engaged in their mobile devices. When my nephew attempted to utilize the app that the employees had recommended, he was disregarded. The app was malfunctioning, and the employee responded with a dismissive gesture when my nephew inquired about assistance.
Atmosphere: 3
Food: 4
Service: 1
El Amigo
Cold fries and cold, saggy, wet dippers like burgers. Oh, and don’t forget the long waits at the drive-thru. Need a new manager who can hire the right people.
Sarah L
My son has hip-hop classes on Friday nights in Concord. We always grab dinner from Wendy’s as a special treat. The Friday night crew is amazing! John and his crew are so kind to both myself and my son. They keep it fun and entertaining for everyone while they wait for their food. He always has a smile even when the restaurant is packed and he is understaffed.
Ryan Roy
The night crew is the worst. Uncooked chicken sandwich and cold fries. They locked the doors at 7 so no one could come in to get things corrected. Worst crew ever....
Food: 1
Service: 1
Matthew Langston
worst wendy’s location i’ve ever been too, burgers were cold and made wrong didn’t even get 4 nuggets in one meal and then new thin mint frosty didn’t get to enjoy that they just dropped a bunch of sauce in the bottom of the cup and the rest was vanilla nothing mixed, and also the kid at the drive thru window was very rude this place should be shut down
Atmosphere: 1
Food: 1
Service: 1
Mikayla Swiger
Just horrible.. A young kid at the window. Zero manors. Completely ignored my greetings, didn’t say a word. I let it go, maybe he had a bad day, I don’t know. I get home with my food and it’s completely wrong. Looks like it had just been sitting out, complete opposite of what I ordered. Even got 3 nuggets instead of 4. I don’t have high expectations for fast food but bad attitudes and old food isn’t ideal regardless of where you go.
Atmosphere: 1
Food: 1
Service: 1
Benjamin Dover
Been coming here pretty consistently for 2 years. Food is what you’d expect from a Wendy’s. Never had any atrocious meals. Service is VERY HIT OR MISS. Staff has been noting but pleasant to me the only thing They do SUCK at putting the right sauce in the bag. Happens some times who really cares. Imma eat the food regardless
Atmosphere: 4
Food: 4
Service: 3
Luke Kendall
Ripped me off four time on product
Atmosphere: 5
Food: 5
Service: 2
Revice50
Absolutely terrible. I had a mobile order of 2 Baconators with a lettuce bun and no sauce. I got sauce and went back in to get replacements. I was given a wrap instead. When I spoke to the manager, he sounded like he didn't even want to be there and didn't see this as something to be mad about before remaking my order again. I'm never coming back to this location and recommend everyone else avoid it.
Sitting in drive through , having a conversation with my passenger that has nothing to do with the restaurant, waiting more than 15 minutes to order while workers were hanging out of the drive through window, some smart mouth women worker comes across the speaker asking “what did you say” to which I responded “with nothing to do with you, I’ve waited 15 minutes can I order now?” This smart mouth worker kept asking, “what you say, what you say”. At that point it was clear that they have unprofessional staff. Won’t be returning to order any food and don’t recommend this place. I think a training on customer service and change in staff is needed.
Atmosphere: 1
Food: 1
Service: 1
Zachary Dickinson
Staff was very friendly!. Decent food for Wendy's
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Dakota Montminy
Garbage fake food. If you eat this your eating plastic and poop
Atmosphere: 1
Food: 1
Service: 1
selena russell
It would be nice to have the correct time displayed on when your dinning room is open. This is the third time that the door has been locked before the time on the door says. This makes it difficult for DoorDash as we are timed on pick up orders.
David Murdough
Mfs really be giving out 2 nuggets in a four piece. Crazy work😪
Good breakfast sandwich
Atmosphere: 5
Food: 5
Service: 5
My partner and nephew recently visited a Wendy’s restaurant located on Loundon Road in Concord, New Hampshire. Upon entering the parking lot, we observed the employees engaged in their mobile devices. When my nephew attempted to utilize the app that the employees had recommended, he was disregarded. The app was malfunctioning, and the employee responded with a dismissive gesture when my nephew inquired about assistance.
Atmosphere: 3
Food: 4
Service: 1
Cold fries and cold, saggy, wet dippers like burgers. Oh, and don’t forget the long waits at the drive-thru. Need a new manager who can hire the right people.
My son has hip-hop classes on Friday nights in Concord. We always grab dinner from Wendy’s as a special treat. The Friday night crew is amazing! John and his crew are so kind to both myself and my son. They keep it fun and entertaining for everyone while they wait for their food. He always has a smile even when the restaurant is packed and he is understaffed.
The night crew is the worst. Uncooked chicken sandwich and cold fries. They locked the doors at 7 so no one could come in to get things corrected. Worst crew ever....
Food: 1
Service: 1
worst wendy’s location i’ve ever been too, burgers were cold and made wrong didn’t even get 4 nuggets in one meal and then new thin mint frosty didn’t get to enjoy that they just dropped a bunch of sauce in the bottom of the cup and the rest was vanilla nothing mixed, and also the kid at the drive thru window was very rude this place should be shut down
Atmosphere: 1
Food: 1
Service: 1
Just horrible.. A young kid at the window. Zero manors. Completely ignored my greetings, didn’t say a word. I let it go, maybe he had a bad day, I don’t know. I get home with my food and it’s completely wrong. Looks like it had just been sitting out, complete opposite of what I ordered. Even got 3 nuggets instead of 4. I don’t have high expectations for fast food but bad attitudes and old food isn’t ideal regardless of where you go.
Atmosphere: 1
Food: 1
Service: 1
Been coming here pretty consistently for 2 years. Food is what you’d expect from a Wendy’s. Never had any atrocious meals. Service is VERY HIT OR MISS. Staff has been noting but pleasant to me the only thing They do SUCK at putting the right sauce in the bag. Happens some times who really cares. Imma eat the food regardless
Atmosphere: 4
Food: 4
Service: 3
Ripped me off four time on product
Atmosphere: 5
Food: 5
Service: 2
Absolutely terrible. I had a mobile order of 2 Baconators with a lettuce bun and no sauce. I got sauce and went back in to get replacements. I was given a wrap instead. When I spoke to the manager, he sounded like he didn't even want to be there and didn't see this as something to be mad about before remaking my order again. I'm never coming back to this location and recommend everyone else avoid it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sitting in drive through , having a conversation with my passenger that has nothing to do with the restaurant, waiting more than 15 minutes to order while workers were hanging out of the drive through window, some smart mouth women worker comes across the speaker asking “what did you say” to which I responded “with nothing to do with you, I’ve waited 15 minutes can I order now?” This smart mouth worker kept asking, “what you say, what you say”. At that point it was clear that they have unprofessional staff. Won’t be returning to order any food and don’t recommend this place. I think a training on customer service and change in staff is needed.
Atmosphere: 1
Food: 1
Service: 1
Staff was very friendly!. Decent food for Wendy's
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Garbage fake food. If you eat this your eating plastic and poop
Atmosphere: 1
Food: 1
Service: 1
It would be nice to have the correct time displayed on when your dinning room is open. This is the third time that the door has been locked before the time on the door says. This makes it difficult for DoorDash as we are timed on pick up orders.
Mfs really be giving out 2 nuggets in a four piece. Crazy work😪
Atmosphere: 1
Food: 1
Service: 1
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