My order went at 9:19am and I did not get it until 9:33am. I ordered an oatmeal, a hash brown, and an iced coffee. Appalling service this morning. Witnessed two people returning wrong orders, one from inside and one from drive thru, and two children having to explain what they had ordered in house and what their mother had ordered online. They had not had either of their orders completed by the time I left. Fast food this is not. A bunch of young folks with no idea what they’re doing.
Service: 1
Joshua Deshaies
Great tasting food like usual, but slow service like usual.
Atmosphere: 3
Food: 2
Service: 1
Chris Jung
Best mcdanks around
Atmosphere: 5
Food: 5
Service: 5
Lorene D
Did it take a while on a Wednesday night? It was 12 minutes from the time I ordered it until the time I picked up my food. The person at the window where you pay was very nice and the young man at the food pickup window was extremely polite without even saying anything to him, he said, I apologize for the delay.. I said not necessary, I know you guys are busy here. Food was hot. Tasted good, but you definitely probably need to allow more time than you're used to. If you have an appointment nearby within 15 minutes, you might be cutting it too close.
Pablo Bigatello
not sure what I can say it’s McDonald’s. Nobody should have to wait half an hour just to order something the whole point an idea that McDonald’s is based on is quick service. nobody should have to pay over $15 for a meal from McDonald’s. was going to go through the drive-through, but the line was all the way to the road. I went around them and drove past the window and with the line that long there was nobody even helping anybody in the window. It is one of the most poorly organized and run McDonald’s I have ever come across the only place that is worse than this. McDonald’s is the Taco Bell again This has nothing to do with quality. And everything to do with service and timing.
Atmosphere: 1
Service: 1
Misty Lariviere
Visited the Derry location for the Play Place. My kids loved it!
We arrived with 3 minutes to spare before breakfast was over. I was able to order off the breakfast menu as well as the regular menu.
The staff were very friendly.
The bathroom was clean.
One of the fountain drinks was out of order- the cover was off and the mold was visible. I skipped filling the drinks after seeing this.
Atmosphere: 5
Food: 5
Service: 5
jeff papillon
The shakes are gross. They taste like chemicals. They are watery. They mix is off. The shamrock shamrock is delicious and they have made it grotesque. They need to fix there shake machine colder or add some serve. It is ridiculous that after 9 months it's still mess up. It started 4th of July weekend. It's sad I have to drive to the other side of town to get a real shamrock McDonald's shake. Management please see this and get it fixed.
Atmosphere: 3
Food: 2
Service: 4
dawn coviello
Typical McDonald's!
Atmosphere: 4
Food: 4
Service: 4
Craig Lewis
Cold fries. They messed up the order multiple ways and forgot items even though we ordered through the app.
Never going here again.
Atmosphere: 1
Food: 1
Service: 1
Gissell Amezquita
I was waiting to orden around 8 or 10 minutes just with one person in front of me that’s the first complain, when was my time to order the guy was talking very wear and I didn’t understand what he was saying and when I ask again he literally screamed at me, Ok I past that too. After all of that I been waiting for my food more than 10 minutes. Please look for people with at least costumes service experience. Terrible service
There isn't anything wrong with the food it's mostly the service i went here and ordered my food like normal but when I looked at it they had completely messed up the order and when I went to speak with them to get it fixed they refused to make it and said I was the one who was wrong even though I had the receipt for the order yet they still refused to take responsibility all in all the service is terrible and the old women who was at the drive thru window was nothing but rude
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
h.n r
For the life of them,they cannot get an order correct. Every order is messed up or missing something. Not going back to this dump.
Food: 1
Service: 1
Chase Hathaway
It's fast food, not much to be appreciated
Atmosphere: 3
Food: 4
Service: 3
Nathan Hopkins
It's not a bad McDonald's they're a little slow sometimes but they've improved the store and the staff.
Kid-friendliness: They have a fun center for the kids as well.
My order went at 9:19am and I did not get it until 9:33am. I ordered an oatmeal, a hash brown, and an iced coffee. Appalling service this morning. Witnessed two people returning wrong orders, one from inside and one from drive thru, and two children having to explain what they had ordered in house and what their mother had ordered online. They had not had either of their orders completed by the time I left. Fast food this is not. A bunch of young folks with no idea what they’re doing.
Service: 1
Great tasting food like usual, but slow service like usual.
Atmosphere: 3
Food: 2
Service: 1
Best mcdanks around
Atmosphere: 5
Food: 5
Service: 5
Did it take a while on a Wednesday night? It was 12 minutes from the time I ordered it until the time I picked up my food.
The person at the window where you pay was very nice and the young man at the food pickup window was extremely polite without even saying anything to him, he said, I apologize for the delay.. I said not necessary, I know you guys are busy here.
Food was hot. Tasted good, but you definitely probably need to allow more time than you're used to. If you have an appointment nearby within 15 minutes, you might be cutting it too close.
not sure what I can say it’s McDonald’s. Nobody should have to wait half an hour just to order something the whole point an idea that McDonald’s is based on is quick service. nobody should have to pay over $15 for a meal from McDonald’s. was going to go through the drive-through, but the line was all the way to the road. I went around them and drove past the window and with the line that long there was nobody even helping anybody in the window. It is one of the most poorly organized and run McDonald’s I have ever come across the only place that is worse than this. McDonald’s is the Taco Bell again This has nothing to do with quality. And everything to do with service and timing.
Atmosphere: 1
Service: 1
Visited the Derry location for the Play Place. My kids loved it!
We arrived with 3 minutes to spare before breakfast was over. I was able to order off the breakfast menu as well as the regular menu.
The staff were very friendly.
The bathroom was clean.
One of the fountain drinks was out of order- the cover was off and the mold was visible.
I skipped filling the drinks after seeing this.
Atmosphere: 5
Food: 5
Service: 5
The shakes are gross. They taste like chemicals. They are watery. They mix is off. The shamrock shamrock is delicious and they have made it grotesque. They need to fix there shake machine colder or add some serve. It is ridiculous that after 9 months it's still mess up. It started 4th of July weekend. It's sad I have to drive to the other side of town to get a real shamrock McDonald's shake. Management please see this and get it fixed.
Atmosphere: 3
Food: 2
Service: 4
Typical McDonald's!
Atmosphere: 4
Food: 4
Service: 4
Cold fries. They messed up the order multiple ways and forgot items even though we ordered through the app.
Never going here again.
Atmosphere: 1
Food: 1
Service: 1
I was waiting to orden around 8 or 10 minutes just with one person in front of me that’s the first complain, when was my time to order the guy was talking very wear and I didn’t understand what he was saying and when I ask again he literally screamed at me, Ok I past that too. After all of that I been waiting for my food more than 10 minutes. Please look for people with at least costumes service experience. Terrible service
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
it was alright
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage
There isn't anything wrong with the food it's mostly the service i went here and ordered my food like normal but when I looked at it they had completely messed up the order and when I went to speak with them to get it fixed they refused to make it and said I was the one who was wrong even though I had the receipt for the order yet they still refused to take responsibility all in all the service is terrible and the old women who was at the drive thru window was nothing but rude
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
For the life of them,they cannot get an order correct. Every order is messed up or missing something. Not going back to this dump.
Food: 1
Service: 1
It's fast food, not much to be appreciated
Atmosphere: 3
Food: 4
Service: 3
It's not a bad McDonald's they're a little slow sometimes but they've improved the store and the staff.
Kid-friendliness: They have a fun center for the kids as well.
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger, Chicken Mcnuggets
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