A very nice spot and the cow them is cute. The ice cream is delicious. Good family spot for a treat
Wanderer
Arrived today with one person in front of me. After I placed my order for a $10 sundae, I generously hit 25% tip on the tablet. That ended up being a bad decision. My order was a bit slow to be made to begin with, then the employees had problems making it. The espresso shots wouldn't fit in the bowl with the ice cream. They worked to move all the items to a larger bowl which added more time.
After my order was allegedly completed they put it in the window without calling out my specific order number or the description of the sundae (I was standing right by the window eagerly awaiting my order and listening to every call out made by the employees) and all I heard were order numbers beyond mine. So it looked like the employees called out the incorrect number for my item so another customer swiped it up and walked away with it. Not his fault, not mine. Most sundaes look too similar to know if it's right or wrong, so we trust the employees to do their due diligence. I stand there for 22 minutes in the hot sun waiting for my order then I'm asked what Im waiting for. I answer, my order...number 93 which has not been called. I mean, that's why I was given a ticket with that number on it, right? So they remake it AGAIN. At this point, I just want water to cool off, I really don't feel like having ice cream anymore. Once I get the order after close to 30 minutes, and take my first bite, I notice they put the wrong sauce on it. It's hot fudge, not chocolate syrup like I ordered. I know because the fudge is warm and gelatinous. Not what I wanted. I couldn't eat it all because I didn't want this topping. I tossed it in the trash and left.
They had 3 tries and failed each time. I'd be curious how they respond to this review. Usually my order there is correct. I've been visiting them regularly lately. They're always a little slow, but it's somewhat made up by the quality of the ingredients. This last experience may be just that, the last. $12+ for a sundae that took 30 minutes and still not be right is just unacceptable. The manager should have done more than just apologize. Actions over words will yield better results. What should have happened was a full refund, and maybe even a gift card for a free future cone to ensure they retain me as a customer. This is why you shouldn't tip up front.
Black Cat11
Really good ice cream and very large portions.
Catherine M
This place just had an upgrade of paint, decor and staff uniforms. Not sure if it is under new ownership? Looks much better. Signs are easier to read. The portions are huge. Need a tiny tiny size for toddlers is my only complaint. Prices are pretty high, as much as a pint of ice cream at the grocery store. Overall, easy to park, easy to get to the window, and decent ice cream. Great activity for families. You can sit in your car, or outside on nice seating area.
Arden Cote
Amazing variety of ice creams, frozen yogurts, and soberts
Sherri McInnis
Very crowded. Our order was wrong.
Ethan Burnham
Great icecream, friendly staff!
Tyler Kath
We have been here a lot, and this was the last straw, in my opinion. My daughter asked for a cup of water with her ice cream and we were charged for a plastic bottle of water. On top of that, all the ice cream was practically soft serve. You're better off going to Dover Delite.
Andrew Nelson
Good ice cream and service.
Atmosphere: 4
Food: 5
Service: 5
James Soskin
Venmo for the win! Dover delight sucks. They now stick a much as driver delight. They stopped a spring venmo... dumb
6/16/2024 visiting sister in Dover,NH from southeast Ohio. Wanted slushee,got scoops of something. Not impressed....
Atmosphere: 2
Food: 1
Service: 2
Courtney Daigle
Staff is so nice - my car battery died (after they closed) and the staff called their family to come jump it!
Atmosphere: 5
Food: 5
Service: 5
V3r0n!c4 B34tr!c
Friendly staff, always busy, service was alright, good Ice cream with alots choices for flavors, great shake, little to small portion for the prices. They also have ice ream for dog with treats on top. VERY GOOD FOR THE TASTE. The thing I dont like it was the way they had those benches setup, not organized, not to many, the side building kind a mess/ dirty a lil, not enough benches, dangerous for those who has a little children because the parking lots and where the people wait on the line or seat enjoy they ice cream are in one so we couldn't tell. I Wish its more organized, clean on the side building, maybe trim some plant there intead of bushes, wish they put the sign which area is for people going to ice cream place, area to park, or area for other places there.
Mike Dalton
Did not take cards
Peter Drougas
The staff is great, patient and friendly. And we threw 4 adults and 3 kids at them!Only issue is the lot. All pavement with limited shady hang out areas. Two tables on the right helped when available. I know the asphalt jungle provides few options. But maybe some big umbrellas or pop up canopies?Otherwise the taste buds and belly's are happy!
A very nice spot and the cow them is cute. The ice cream is delicious. Good family spot for a treat
Arrived today with one person in front of me. After I placed my order for a $10 sundae, I generously hit 25% tip on the tablet. That ended up being a bad decision. My order was a bit slow to be made to begin with, then the employees had problems making it. The espresso shots wouldn't fit in the bowl with the ice cream. They worked to move all the items to a larger bowl which added more time.
After my order was allegedly completed they put it in the window without calling out my specific order number or the description of the sundae (I was standing right by the window eagerly awaiting my order and listening to every call out made by the employees) and all I heard were order numbers beyond mine. So it looked like the employees called out the incorrect number for my item so another customer swiped it up and walked away with it. Not his fault, not mine. Most sundaes look too similar to know if it's right or wrong, so we trust the employees to do their due diligence. I stand there for 22 minutes in the hot sun waiting for my order then I'm asked what Im waiting for. I answer, my order...number 93 which has not been called. I mean, that's why I was given a ticket with that number on it, right? So they remake it AGAIN. At this point, I just want water to cool off, I really don't feel like having ice cream anymore. Once I get the order after close to 30 minutes, and take my first bite, I notice they put the wrong sauce on it. It's hot fudge, not chocolate syrup like I ordered. I know because the fudge is warm and gelatinous. Not what I wanted. I couldn't eat it all because I didn't want this topping. I tossed it in the trash and left.
They had 3 tries and failed each time. I'd be curious how they respond to this review. Usually my order there is correct. I've been visiting them regularly lately. They're always a little slow, but it's somewhat made up by the quality of the ingredients. This last experience may be just that, the last. $12+ for a sundae that took 30 minutes and still not be right is just unacceptable. The manager should have done more than just apologize. Actions over words will yield better results. What should have happened was a full refund, and maybe even a gift card for a free future cone to ensure they retain me as a customer. This is why you shouldn't tip up front.
Really good ice cream and very large portions.
This place just had an upgrade of paint, decor and staff uniforms. Not sure if it is under new ownership? Looks much better. Signs are easier to read. The portions are huge. Need a tiny tiny size for toddlers is my only complaint. Prices are pretty high, as much as a pint of ice cream at the grocery store. Overall, easy to park, easy to get to the window, and decent ice cream. Great activity for families. You can sit in your car, or outside on nice seating area.
Amazing variety of ice creams, frozen yogurts, and soberts
Very crowded. Our order was wrong.
Great icecream, friendly staff!
We have been here a lot, and this was the last straw, in my opinion. My daughter asked for a cup of water with her ice cream and we were charged for a plastic bottle of water. On top of that, all the ice cream was practically soft serve. You're better off going to Dover Delite.
Good ice cream and service.
Atmosphere: 4
Food: 5
Service: 5
Venmo for the win! Dover delight sucks. They now stick a much as driver delight. They stopped a spring venmo... dumb
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
6/16/2024 visiting sister in Dover,NH from southeast Ohio. Wanted slushee,got scoops of something.
Not impressed....
Atmosphere: 2
Food: 1
Service: 2
Staff is so nice - my car battery died (after they closed) and the staff called their family to come jump it!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, always busy, service was alright, good Ice cream with alots choices for flavors, great shake, little to small portion for the prices. They also have ice ream for dog with treats on top. VERY GOOD FOR THE TASTE.
The thing I dont like it was the way they had those benches setup, not organized, not to many, the side building kind a mess/ dirty a lil, not enough benches, dangerous for those who has a little children because the parking lots and where the people wait on the line or seat enjoy they ice cream are in one so we couldn't tell. I Wish its more organized, clean on the side building, maybe trim some plant there intead of bushes, wish they put the sign which area is for people going to ice cream place, area to park, or area for other places there.
Did not take cards
The staff is great, patient and friendly. And we threw 4 adults and 3 kids at them!Only issue is the lot. All pavement with limited shady hang out areas. Two tables on the right helped when available. I know the asphalt jungle provides few options. But maybe some big umbrellas or pop up canopies?Otherwise the taste buds and belly's are happy!
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