This used to be an OUTSTANDING location with heart and soul... Not anymore.
Kid-friendliness: So so...
Wheelchair accessibility: Handicap spot and fair access. Grab bars in bathroom.
Atmosphere: 3
Food: 3
Service: 2
Lisa Pratt
Feels vintage which is a plus up. Not easy to park at entrance isn't handicapped friendly. But food is as other dunking donuts.
Atmosphere: 4
Food: 3
Service: 3
Angela Lunderville
Shouldn’t be waiting over 30mins for one single wake up wrap!! Happens every day and it’s absurd! If there isn’t enough employees then shut down your mobile orders.. it’s really that simple!
Service: 1
Raymond Rusin
Donut selection limited, and for heavens sake, train staff to know what a 'cruller' is, I know there are plain, glazed, and jelly - but they are all crullers; not "sticks".
Atmosphere: 3
Food: 3
Service: 3
Scott Foisy
This Dunkin never fails to amaze me with their chaos . The worst experience every time here. Legitimately could wait 40 minutes for an order to still come out wrong and inedible. Don’t waste your time or money. This place is a joke .
Food: 1
Service: 1
Kleberson Souza Tertuliano
Extremely slow, I spent 45 minutes to get a drink, few employees but I don't blame them, the manager should be ashamed
Atmosphere: 1
Food: 3
Service: 1
Oliver Williams
Worst place there can be, sat there for 30 god damn minutes for 2 simple coffees, have 2 people doing the whole place. wont be going there again, friendly staff but also terrible service. wont be going there again. and i hope the staff reads this. guy running it at 6am serves friends before customers.
Atmosphere: 1
Food: 1
Service: 1
Meagan Sherman
Always understaffed and over worked. Flies on donuts everywhere.
Atmosphere: 1
Food: 1
Service: 2
Living Your Best Life
The service was the worst. They got like 3 drink orders very wrong just while I was waiting for my food, and that doesn’t include my own food, i was charged for multiple items I didn’t even order. I understand being a bit packed, but this is too much. I waited approximately 10 minutes for my food. I asked for my bagel toasted and instead it was very stale and was put in the the toaster for probably 5 seconds.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
Spacetime9.81
Very slow. Don’t expect to get your stuff fast. After waiting 10 min for a small black coffee. I didn’t have time for a refund so I said to give it to the next person and got attitude. I turned a bad experience into a good deed and they give me attitude for it and probably didn’t even give it to someone for me.
Service is extremely slow, absolutely no motivation to get orders out in a timely manner, employees texting instead of working. Terrible system among employees. If you’re trying to get a coffee in the morning before work/school I suggest going anywhere else (took 35 for a donut and coffee)
Atmosphere: 1
Food: 1
Service: 1
J Ferguson
Slow, horrible service, poor attitudes, no sense of order or a system. Seemed like nobody knew their
Atmosphere: 1
Food: 1
Service: 1
Nathaniel Miller
Not great place not lovin
Atmosphere: 1
Food: 2
Service: 1
Cameron Hughes
Out of all the dunkin locations in Keene, this one is by far the worst over all. Every order I've had from walk-in and through doordash- has always had something wrong with it. Coffees aren't made correctly or things are missing from my order (doordash gets blamed even though they're not the ones making the order.)That and service is slow and inconsistant even when it isn't busy.
Atmosphere: 1
Food: 1
Service: 1
alex courcier
If I could rate this place a 0 I would. Terrible service, barely trained staff, it takes 20 minutes to get a coffee and they can't keep their orders in order. You're better off going to the gas station next door.
This used to be an OUTSTANDING location with heart and soul... Not anymore.
Kid-friendliness: So so...
Wheelchair accessibility: Handicap spot and fair access. Grab bars in bathroom.
Atmosphere: 3
Food: 3
Service: 2
Feels vintage which is a plus up. Not easy to park at entrance isn't handicapped friendly. But food is as other dunking donuts.
Atmosphere: 4
Food: 3
Service: 3
Shouldn’t be waiting over 30mins for one single wake up wrap!! Happens every day and it’s absurd! If there isn’t enough employees then shut down your mobile orders.. it’s really that simple!
Service: 1
Donut selection limited, and for heavens sake, train staff to know what a 'cruller' is, I know there are plain, glazed, and jelly - but they are all crullers; not "sticks".
Atmosphere: 3
Food: 3
Service: 3
This Dunkin never fails to amaze me with their chaos . The worst experience every time here. Legitimately could wait 40 minutes for an order to still come out wrong and inedible. Don’t waste your time or money. This place is a joke .
Food: 1
Service: 1
Extremely slow, I spent 45 minutes to get a drink, few employees but I don't blame them, the manager should be ashamed
Atmosphere: 1
Food: 3
Service: 1
Worst place there can be, sat there for 30 god damn minutes for 2 simple coffees, have 2 people doing the whole place. wont be going there again, friendly staff but also terrible service. wont be going there again. and i hope the staff reads this. guy running it at 6am serves friends before customers.
Atmosphere: 1
Food: 1
Service: 1
Always understaffed and over worked. Flies on donuts everywhere.
Atmosphere: 1
Food: 1
Service: 2
The service was the worst. They got like 3 drink orders very wrong just while I was waiting for my food, and that doesn’t include my own food, i was charged for multiple items I didn’t even order. I understand being a bit packed, but this is too much. I waited approximately 10 minutes for my food. I asked for my bagel toasted and instead it was very stale and was put in the the toaster for probably 5 seconds.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
Very slow. Don’t expect to get your stuff fast. After waiting 10 min for a small black coffee. I didn’t have time for a refund so I said to give it to the next person and got attitude. I turned a bad experience into a good deed and they give me attitude for it and probably didn’t even give it to someone for me.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Service is extremely slow, absolutely no motivation to get orders out in a timely manner, employees texting instead of working. Terrible system among employees. If you’re trying to get a coffee in the morning before work/school I suggest going anywhere else (took 35 for a donut and coffee)
Atmosphere: 1
Food: 1
Service: 1
Slow, horrible service, poor attitudes, no sense of order or a system. Seemed like nobody knew their
Atmosphere: 1
Food: 1
Service: 1
Not great place not lovin
Atmosphere: 1
Food: 2
Service: 1
Out of all the dunkin locations in Keene, this one is by far the worst over all. Every order I've had from walk-in and through doordash- has always had something wrong with it. Coffees aren't made correctly or things are missing from my order (doordash gets blamed even though they're not the ones making the order.)That and service is slow and inconsistant even when it isn't busy.
Atmosphere: 1
Food: 1
Service: 1
If I could rate this place a 0 I would. Terrible service, barely trained staff, it takes 20 minutes to get a coffee and they can't keep their orders in order. You're better off going to the gas station next door.
Atmosphere: 1
Food: 1
Service: 1
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