Help has gone so far down hill can't even get the correct drinks let alone get any of the food correct pick any of the other fast food places on key road!
Food: 1
Service: 1
Denise Sylvester
I’m new to my area and been to this KFC just 3x. The first time chicken was overcooked dried out and cold. Second time, I went & told guy about 1st time, so he assured me they would make it good and fresh hot off press, but I would need to wait 20 mins which I did. He said best to ask for hot of press. When I ate it 2x it was good! So today, I asked for hot off press was told chicken is 30 min old. I said I’d like it hot off press she said then it’s a 30 min wait. I asked for mgr and she said yes 30 mins! I said last time was 20 mins? She stated this long process but basically that’s the most time it would be. I was told this mgr has been there 20 something yrs? I’ve been to kfcs all across country and can’t seem to get fresh hot chicken here in Rindge Nh? So I drove around front and waited in parking spot 35 min and nobody brought it out to me like Woman mgr said they would?. So I drove back to drive thru window and asked for chicken, the young girl told me its not ready. Told me to pull up and park where I could see a snow pile and ice. I told her I’ll wait here, she stated no you need to move all the way up! I said no one is behind me and I’m not putting my new car on top of the pile of that snow bank and ice. She was ticked slammed window, then came back 5 mins later going off on me to move forward. Her beeper was going off! I said there are no other customers behind me and I’m not putting my car on an snow ice bank. There was not one person in store ordering, I was on,y one at window. She started raising her voice that she’s a team lead and I need to listen to her and started further arguing. I told her stop arguing and get me my chic I paid you for, stop being rude. She Slammed window again came back with chic finally it was missing my 2nd potatoes so diff girl gave me potatoes, the team lead came over again and told me don’t come back here again, your not welcome here anymore! Sad part is I spoke to mgr earlier at that same window who assured me 30 mins at most! Didn’t happen there is something def wrong with this kfc they never seem to have hot fresh chicken? Either needs new mgr and definitely not rude team leads, or close, it’s like your bothering them to do their job!! Don’t worry I won’t be back!
Atmosphere: 1
Food: 1
Service: 1
Trevor Leclair
It’s a 50/50 whether you will get stale food that’s been sitting around for an hour or two or the best fresh chicken you’ll get. Drive through also takes forever on lunch
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Landon Chiasson
Worst place to go To I watched them drop Pickles on the floor and pick it up and put it on someone’s sandwich then proceeds to not give me my whole order worth of $94 and they all methed out unsanitary worst costumer service manager is high off weed or something because he couldn’t do his job and the staff will Sit there and talk shit and complain about the work they gotta do !!DO NOT RECOMEND IF YOUR NOT LOOKING TO GET YOUR MONEY TAKEN AND GET THE WORST SERVICE USA COULD PROVIDE GOOD JOB KEENE NH KFC TALL ARE THE WORST KFC STORE IN THE NH DISTRICT
Bill sargent
We ordered on line, they lost the order, 40 minutes to wait. They gave us the order, we took it home most was wrong. Then they wanted us to come back in. Finally they reversed the order. lets see... Wish I had a sub zero
Parking: These folk are the worst, last KFC I will ever eat EVER!! They screwed up an on line, made some dumb excuses. After a 40 minute wait, they sent it home wrong. THEN management want us to drive back 20 miles to get what they left out.... THEN a 10 minute battle of making the finances right....AND THE FOOD SUCKED!!!!!
Atmosphere: 1
Food: 1
Service: 1
Rose Rushford
I got a chicken pot pie which was over cooked. The crust was a dark brown and it was dried out inside. So I got a famous bowl which the chicken was hard and corn dry. Not happy.
Atmosphere: 2
Food: 1
Service: 4
Tyler Durden
Norah is the star of the entire team at this location. I went Halloween Eve and orders were over an hour behind, the line was out the door and the ran out of chicken. Norah handled the register exceptionally and provided the best customer service she could on a night where everything was going wrong out of her control. My experience with Courtney in the drive thru window was 0/10 and I would have left and never returned if I hadn’t ordered in the app, but when I came inside, Norah definitely turned the experience around.
Atmosphere: 1
Food: 1
Service: 5
Kristen Cormier
Not worth it. Just don’t do it!
Service: 1
Chris Boucher
worst food and service employees were walking on the food prep surface are at the same time as they were preparing food and they forgot to make half my order. will never go here again.
Atmosphere: 1
Food: 1
Service: 1
Julianna LeClair
Have to reorder a 2nd God damn time because they can't read apparently. I was given the wrong order, I called to explain the situation and was ignored.
Decided to give this place another try as the KFC in Brattleboro isn't too bad.
Just paid almost 16 dollars for a 5pc tender box, the chicken was extremely dry and hard like it's been under the heating lamp, I also asked for 3 sauces and didn't get any. Not really worth it.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Tender
Daniel Stimpert
I’ve been there three times at the drive thru. Chicken has always been old and dry.
Zachary Pratt
Great service, but the food isn’t always great, I’m not typically one to write a bad review anyway, I got chicken a sandwich today and it was dry as a bone and was hard and stail and only took a few bits very disappointed.
Atmosphere: 1
Food: 1
Service: 4
NH Mtn Dancer
Normally I've had good luck with this restaurant over the years. Not now. Did the drive through-didn't hand me everything I paid for and when I got home was missing other items from my order and the chicken was half cooked. Do Not Go Here!!!
Atmosphere: 1
Food: 1
Service: 1
Tesla
horribly slow service, they mess up orders and very overpriced.
Help has gone so far down hill can't even get the correct drinks let alone get any of the food correct pick any of the other fast food places on key road!
Food: 1
Service: 1
I’m new to my area and been to this KFC just 3x. The first time chicken was overcooked dried out and cold. Second time, I went & told guy about 1st time, so he assured me they would make it good and fresh hot off press, but I would need to wait 20 mins which I did. He said best to ask for hot of press. When I ate it 2x it was good! So today, I asked for hot off press was told chicken is 30 min old. I said I’d like it hot off press she said then it’s a 30 min wait. I asked for mgr and she said yes 30 mins! I said last time was 20 mins? She stated this long process but basically that’s the most time it would be. I was told this mgr has been there 20 something yrs? I’ve been to kfcs all across country and can’t seem to get fresh hot chicken here in Rindge Nh? So I drove around front and waited in parking spot 35 min and nobody brought it out to me like Woman mgr said they would?. So I drove back to drive thru window and asked for chicken, the young girl told me its not ready. Told me to pull up and park where I could see a snow pile and ice. I told her I’ll wait here, she stated no you need to move all the way up! I said no one is behind me and I’m not putting my new car on top of the pile of that snow bank and ice. She was ticked slammed window, then came back 5 mins later going off on me to move forward. Her beeper was going off! I said there are no other customers behind me and I’m not putting my car on an snow ice bank. There was not one person in store ordering, I was on,y one at window. She started raising her voice that she’s a team lead and I need to listen to her and started further arguing. I told her stop arguing and get me my chic I paid you for, stop being rude. She Slammed window again came back with chic finally it was missing my 2nd potatoes so diff girl gave me potatoes, the team lead came over again and told me don’t come back here again, your not welcome here anymore! Sad part is I spoke to mgr earlier at that same window who assured me 30 mins at most! Didn’t happen there is something def wrong with this kfc they never seem to have hot fresh chicken? Either needs new mgr and definitely not rude team leads, or close, it’s like your bothering them to do their job!! Don’t worry I won’t be back!
Atmosphere: 1
Food: 1
Service: 1
It’s a 50/50 whether you will get stale food that’s been sitting around for an hour or two or the best fresh chicken you’ll get. Drive through also takes forever on lunch
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Fried Chicken
Worst place to go
To I watched them drop
Pickles on the floor and pick it up and put it on someone’s sandwich then proceeds to not give me my whole order worth of $94 and they all methed out unsanitary worst costumer service manager is high off weed or something because he couldn’t do his job and the staff will
Sit there and talk shit and complain about the work they gotta do !!DO NOT RECOMEND IF YOUR NOT LOOKING TO GET YOUR MONEY TAKEN AND GET THE WORST SERVICE USA COULD PROVIDE GOOD JOB KEENE NH KFC TALL
ARE THE WORST KFC STORE IN THE NH DISTRICT
We ordered on line, they lost the order, 40 minutes to wait. They gave us the order, we took it home most was wrong. Then they wanted us to come back in. Finally they reversed the order. lets see... Wish I had a sub zero
Parking: These folk are the worst, last KFC I will ever eat EVER!! They screwed up an on line, made some dumb excuses. After a 40 minute wait, they sent it home wrong. THEN management want us to drive back 20 miles to get what they left out.... THEN a 10 minute battle of making the finances right....AND THE FOOD SUCKED!!!!!
Atmosphere: 1
Food: 1
Service: 1
I got a chicken pot pie which was over cooked. The crust was a dark brown and it was dried out inside. So I got a famous bowl which the chicken was hard and corn dry. Not happy.
Atmosphere: 2
Food: 1
Service: 4
Norah is the star of the entire team at this location. I went Halloween Eve and orders were over an hour behind, the line was out the door and the ran out of chicken. Norah handled the register exceptionally and provided the best customer service she could on a night where everything was going wrong out of her control.
My experience with Courtney in the drive thru window was 0/10 and I would have left and never returned if I hadn’t ordered in the app, but when I came inside, Norah definitely turned the experience around.
Atmosphere: 1
Food: 1
Service: 5
Not worth it. Just don’t do it!
Service: 1
worst food and service employees were walking on the food prep surface are at the same time as they were preparing food and they forgot to make half my order. will never go here again.
Atmosphere: 1
Food: 1
Service: 1
Have to reorder a 2nd God damn time because they can't read apparently. I was given the wrong order, I called to explain the situation and was ignored.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Decided to give this place another try as the KFC in Brattleboro isn't too bad.
Just paid almost 16 dollars for a 5pc tender box, the chicken was extremely dry and hard like it's been under the heating lamp, I also asked for 3 sauces and didn't get any. Not really worth it.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Tender
I’ve been there three times at the drive thru. Chicken has always been old and dry.
Great service, but the food isn’t always great, I’m not typically one to write a bad review anyway, I got chicken a sandwich today and it was dry as a bone and was hard and stail and only took a few bits very disappointed.
Atmosphere: 1
Food: 1
Service: 4
Normally I've had good luck with this restaurant over the years.
Not now. Did the drive through-didn't hand me everything I paid for and when I got home was missing other items from my order and the chicken was half cooked. Do Not Go Here!!!
Atmosphere: 1
Food: 1
Service: 1
horribly slow service, they mess up orders and very overpriced.
Atmosphere: 1
Food: 1
Service: 1
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