Starbucks
281 West St, Keene
(603) 357-6061
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Drove 30 min just for it to be closed and it did not say that on the website.
Service: 1
I’ve had a consistently positive experience at this Starbucks location. I appreciate their seasonal drinks, and we often enjoy the iced coffee and pastries. The addition of great lunch sandwiches has really enhanced their menu, and it seems like they’ve made a noticeable improvement in that area. Additionally, the baristas here are always friendly, which adds to the welcoming atmosphere.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cake, Bacon Gouda & Egg Sandwich, Veranda Blend, Cheese Danish, White Chocolate, Cookie, Petite Vanilla Bean Scone
Might want to budget at least half an hour.
They wouldn’t accept a $100 bill. The coffee was really old. At least they got my order right this time. Maybe I’m just spoiled by Brewbakers and Prime Roast!
Atmosphere: 2
Food: 1
Service: 2
I had to reduce my rating.
This location is such hit or miss. It's slow when there's no one there, completely disregard customizations (That you're paying for!)
Consistently inconsistent.
Atmosphere: 2
Food: 3
Service: 1
I decided to try something other than my standard drink through mobile order as they were out of several menu items i typically go for. I decided on the iced matcha lemonade. I did not make any alterations to my order this was straight off the iced tea menu. Upon arrival the matcha lemonade was made hot. We addressed the baristas explaining that they prepared it hot it was ordered as iced showed them the order on the phone they claimed they made it correctly and claimed they could find nothing in the menu for what I ordered. Asked them to please remake it iced and they made it hot again. Honestly just another reason to choose the local spots instead going forward.
Food: 1
Service: 1
my friend and i went through the drive thru, ordered only 2 drinks. there was one car ahead of us and they were at the window for like 20+ minutes. my friend and i then watched the workers hand out only 2 drinks to the car in front of us. when we pull up to the window, the man confirms our order, goes back behind the window for another 20+ minutes, comes back with 2 small drinks, one being hot when we both ordered iced large drinks. so we hand them back and correct the man. Another 20+ minutes goes by, a girl that hasn't once spoken to me about our order, comes to the window with yet another hot drink and asks if i'm waiting for a latte, when i'm still waiting for 2 ICED LARGE DRINKS (one a macchiato and one a shaken espresso). she goes back, the man finally comes back with my friend's drink. ANOTHER 15 minutes goes by, he finally comes back with my drink. we leave. i taste my drink. tastes like watery milk with a splash of coffee flavor. i have never in my life been so disappointed and upset with a drive thru experience. i wasted so much of my time and money, only to receive a shit tasting sorry excuse of a beverage.
Atmosphere: 1
Food: 1
Service: 1
One of the slowest Starbucks I have ever been to.
Do well with drinks, lunch menue items always unavailable.
Atmosphere: 4
Food: 4
Service: 4
This Starbucks has gone downhill over time. We have been coming for years and are saddened by the decline. The clear cabinet with the baked items seemed dirty on top. The tables did not seem as clean as they once were. One of the trash receptacles was overflowing, at 2:45 on Friday. When asked about purchasing specific coffee beans or ground coffee, we were told they changed things a couple of days ago and couldn't get a straight answer. There may be a Thanksgiving Blend, and it would be over there. Maybe it is mixed in. I feel like during COVID, when opened, everything seemed tidy, and employees were helpful. No one was rude during our visit, just not particularly helpful. It is sad to see this happening.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
I've never experienced slower drive up. When I pulled up they didn't have my order ready after sitting for at least 20 minutes in line. Item that was missing was supposed to be warm, but was given to me cold. They even wanted me to pay, even though I ordered and paid on mobile app.
Food: 2
Service: 1
They always mess up my drink orders.
Atmosphere: 1
Food: 1
Service: 1
They served about 30 cars through the drive-thru before anyone inside got their coffee. Took so long I just left without mine.
Service: 1
Very overpriced!
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Egg Sandwich
Literally filty
Atmosphere: 1
Food: 1
Service: 2
Loading...