Starbucks

46 Ash Brook Rd, Keene
(603) 357-1692

Recent Reviews

Amanda Olney

Customer service is horrible on top of waiting 20 mins for 2 coffees, which is unacceptable. I understand times are tough and nobody wants to work but…… the coffees were made wrong ? two times. This has happened a few times and I’ve let it slide but unfortunately I will not be going back to this Starbucks ever again.

Atmosphere: 1

Food: 1

Service: 1

Chelsea Fiske

What a disaster! Order my Carmel Frappuccino. They ended up not having the coffee base for my frappuccino which is whatever things happen. But than couldn’t figure out how to refund my card. After 10-15 mins asked if I would take something else for a drink. I was like I’ll just do a hot chocolate. Well after getting to my car and taking a sip once it cooled down a little. It ended up being a cup of hot milk. Not hot chocolate but a cup of hot milk. It wasn’t even worth Turning around to have to teenager blankly stare at me some more

Food: 1

Service: 1

Thaddeus Whettimore

To Starbucks employees have to work really hard. It's like a never ending line of work. I couldn't do it. I appreciate that they do it for me. I always leave a tip. I've had friends that worked there in the past and There's like a strict set of rules, You can't be late or you'll get fired. So I like to let them know I appreciate them and the work they do. I especially appreciate whoever shows up in the morning and opens it. Goodness knows if I couldn't get my coffee I would be very sad.

Service: 5

Lauren Allard

The slowest Starbucks I've ever had the displeasure of visiting. The poor kid behind the counter was by himself while a dozen people were lined up around the place all waiting 20+ min for drinks. They need to hire more help or close, staying open while only one person can work isn't fair to the workers or the customers.

Atmosphere: 2

Food: 2

Service: 1

Wendy Stone

Waited in line for half hour to get 2 beverages. Only one employee behind the counter. Bless her heart.

Red Panda

I don’t support what this company is doing and I will no longer be buying from this

Atmosphere: 1

Food: 1

Service: 1

Patrick Cooney

Great product they have love there Carmel Frappuccino crunch is the best,,,,they do need some more workers so line doest take

Atmosphere: 4

Food: 3

Service: 4

Josh Seamans

We were on a time table to go somewhere else. Not super urgent, but had to keep moving. We both ordered a sandwich that needed to be heated. The teenagers working the place were talking and didn't communicate the order properly to the other. After getting our drinks and waiting another 5 minutes, I noticed both girls on their cell phones. I asked them about the sandwiches. They both acted surprised and said if I still wanted the sandwich, I would need to wait until they heated up the oven. They said it takes about 8 minutes plus the time to heat up the sandwich. I let them know I unfortunately don't have the time and would like to just get a refund. They both stared at me like a cow looks at an oncoming train and told me they didn't have the power to give a refund and would have to call a supervisor. The supervisor came over and said that Starbucks doesn't give refunds, only gift cards. I let them know how ridiculous this whole situation was and that if I pay for something, I shouldn't have to monitor the waitstaff as to whether or not they have to make it.

Atmosphere: 1

Food: 1

Service: 1

Eric Ruffin

Friendly staff, killer mocha amd sugar

Atmosphere: 3

Food: 5

Service: 5

Darek O'Donnell

Closed early, no indication of

Atmosphere: 1

Food: 1

Service: 1

Tracey BeautyWinks&Co

Once in a while it's a fun treat!! Especially when you try something new.

Atmosphere: 5

Food: 5

Service: 5

timo barrett

Overpriced served with an attitude! Coffee was luke warm and came from a

Atmosphere: 2

Food: 1

Service: 1

Spencer Jackson

Good service and atmosphere, didn't care for the coffee

Atmosphere: 5

Food: 3

Service: 5

Fred Parsells

Never liked their coffee....

Steven Kucklick

Pretty good Starbucks with great service. They do blast the music so if you’re going there to work you may have some difficulty.

Atmosphere: 3

Food: 4

Service: 5

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