The service was slow burrito was terrible and the worker making my burrito was rude and racist
Madison Romangoli
I’ve been coming here for years and the quality and attention to detail has severely declined. This was “a full serving” according to the girl who answered the phone and told me to bring it back to get more. The customer service has gone downhill so badly.
Jarrod Hennessy
Best burrito on the go place around
Ken Tripple
I have heard great things about this place since I moved here. I was sorely disappointed. I ordered a big burrito but was not big and was missing stuff I ordered. The food tasted like leftovers thrown together. There was no activity in the kitchen, should have been a sign food was not fresh at all. My wife bit down on a chicken bone in hers. I enjoy supporting local businesses, but this one just isn't making good food or at least not anymore. Also, it looked like it was being run by a bunch of teenagers.
George Sapier
Stopped in for lunch while working in the area. Service is poor. Food was not cooked. Black beans were still hard.
fred rinaldi
Flavorless chicken burrito. You order from a kiosk and the other visible employee is busy running around. Ordered a cheese quesadilla with lettuce and salsa too. They put the lettuce on the inside before cooking it 🫠
Edit: pretty sure this place gave my family food poisoning for our vaca.
Blake.R
DELICIOUS!!
Jaymie W
No attention was paid to the order request. They didn’t add ANY of the ingredients requested or use the tortilla shell I requested. Essentially didn’t receive what I ordered at all. It was a takeout order and there wasn’t a single person in the restaurant when I arrived. It seemed as though double checking the order before giving it to the customer shouldn’t have been too much of an ask.
Naomi Searles
No complaints I just wish they had more vegan options.
ShaneMcDaniel
Solid option for a quick meal.
I thought it all lacked a bit of flavor but they had a good enough variety of fillings including veggies which were zucchini/squash.
I have been eating at Burrito me for almost 15 years, as well as been an employee at both locations. Unfortunately in the last 4 it has gone down hill. The teenagers that have been hired have horrible costumer service. Wait time (even when placing orders and showing a little late) are either not done, wrong or, like today an item is missing. Even without being busy. There have been days our order is great and other days when it is just not good. We keep trying hoping for different results... it's disappointing.
Tracey
I've been going to BurritoMe for years but have been truly disappointed the last several times I have visited BurritoMe. The customer service and food are no longer what they used to be. During my recent visit I placed an order on the kiosk which seemed to be missed by the staff as I had to point out to them that I placed an order. The time it took for them to complete my order was unreasonable and demonstrated poor customer service.
George de la Vergne
Extremely disappointing the Thanksgiving burrito was tasteless. Last year was very good. Not sure what happened.
Griffin Plourde
Burrito Me used to be amazing, but as many others have said: service, quality, and consistency have gone way down hill. It’s hit or miss if you get an amazing meal, or something that is missing extras, tastes weird, or extremely small portion sizes. I used to be a regular. Ordered tonight, waited an additional 20 minutes past the time given on mobile order, and received my meal missing every extra paid item. Skip the big burrito bowl, as it’s almost always the exact same size as the regular bowl. Sad to see this place loose it’s great reputation.
Greg Lefty
Got a couple burritos, service was great, friendly and it was easy to order with the kiosk. Burritos were not very large (honestly they are an appropriate size). Both were very different burritos, but neither had much flavor.
The service was slow burrito was terrible and the worker making my burrito was rude and racist
I’ve been coming here for years and the quality and attention to detail has severely declined. This was “a full serving” according to the girl who answered the phone and told me to bring it back to get more. The customer service has gone downhill so badly.
Best burrito on the go place around
I have heard great things about this place since I moved here. I was sorely disappointed. I ordered a big burrito but was not big and was missing stuff I ordered. The food tasted like leftovers thrown together. There was no activity in the kitchen, should have been a sign food was not fresh at all. My wife bit down on a chicken bone in hers. I enjoy supporting local businesses, but this one just isn't making good food or at least not anymore. Also, it looked like it was being run by a bunch of teenagers.
Stopped in for lunch while working in the area. Service is poor. Food was not cooked. Black beans were still hard.
Flavorless chicken burrito. You order from a kiosk and the other visible employee is busy running around. Ordered a cheese quesadilla with lettuce and salsa too. They put the lettuce on the inside before cooking it 🫠
Edit: pretty sure this place gave my family food poisoning for our vaca.
DELICIOUS!!
No attention was paid to the order request. They didn’t add ANY of the ingredients requested or use the tortilla shell I requested. Essentially didn’t receive what I ordered at all. It was a takeout order and there wasn’t a single person in the restaurant when I arrived. It seemed as though double checking the order before giving it to the customer shouldn’t have been too much of an ask.
No complaints I just wish they had more vegan options.
Solid option for a quick meal. I thought it all lacked a bit of flavor but they had a good enough variety of fillings including veggies which were zucchini/squash.
Restaurantji Recommends
I have been eating at Burrito me for almost 15 years, as well as been an employee at both locations. Unfortunately in the last 4 it has gone down hill. The teenagers that have been hired have horrible costumer service. Wait time (even when placing orders and showing a little late) are either not done, wrong or, like today an item is missing. Even without being busy. There have been days our order is great and other days when it is just not good. We keep trying hoping for different results... it's disappointing.
I've been going to BurritoMe for years but have been truly disappointed the last several times I have visited BurritoMe. The customer service and food are no longer what they used to be. During my recent visit I placed an order on the kiosk which seemed to be missed by the staff as I had to point out to them that I placed an order. The time it took for them to complete my order was unreasonable and demonstrated poor customer service.
Extremely disappointing the Thanksgiving burrito was tasteless. Last year was very good. Not sure what happened.
Burrito Me used to be amazing, but as many others have said: service, quality, and consistency have gone way down hill. It’s hit or miss if you get an amazing meal, or something that is missing extras, tastes weird, or extremely small portion sizes. I used to be a regular. Ordered tonight, waited an additional 20 minutes past the time given on mobile order, and received my meal missing every extra paid item. Skip the big burrito bowl, as it’s almost always the exact same size as the regular bowl. Sad to see this place loose it’s great reputation.
Got a couple burritos, service was great, friendly and it was easy to order with the kiosk. Burritos were not very large (honestly they are an appropriate size).
Both were very different burritos, but neither had much flavor.
Atmosphere: 5
Food: 3
Service: 5
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