In and out quick through the drive through for a pick me up and a pup cup. Employees were cheerful and super sweet.
Food: 5
Service: 5
Warren Bennett
So many people and still poor service. Almost 20 minutes to get coffee and 3 pastries.
Atmosphere: 2
Food: 5
Service: 2
Caleb Umlah
When will i get what i ask for?
Atmosphere: 1
Food: 1
Service: 1
HighSpeed Driver
9/4/25 Four people standing outside (one being management) doing nothing as I approach the drive-thru... 4 minutes before somebody takes my order. There is nobody in the store and there is nobody in the Drive-Thru. After 9 minutes of waiting for my order I left. Ridiculous you can't even come to the window with an explanation. I can't stand leaving reviews like this but as a local who's been repeatedly neglected at this establishment you guys can pound sand
Sarah Marrie
Awful service this poor cashier boy that seemed very unwell kept getting yelled by this lady also there working with him to check the ice bin who sounded like she was a smoker and they didn’t have certain drinks and when my mother asked for extra ice to the cashier boy and the lady worker interrupted and said no we don’t have that much ice and my parents decided to skip it and walked out and the cashier boy said a drink on the menu which is my fav strawberry dragon fruit refresher was discontinued and that they only had the tropical guava and “blueberry” what a joke that place was I don’t recommend going there for coffee!
Atmosphere: 1
Service: 1
Eric Rebel
Very nice ladies who work there they know me by name they know me by my order so if I pull up I forgot to put an order in they say do you want your normal and I don't have to go through the whole list of how I like it very nice ladies and I am happy to do business with them thank you ladies for your hard
Atmosphere: 3
Food: 3
Service: 4
Dana D
Coffee cup only 3/4 full. Yet I pay for XL...
Atmosphere: 5
Service: 4
Richard Soto
By far the worst Dunks I have ever been to. Waited over an hour for a medium drink and ended up just leaving. Expect them to get the order wrong 50% of the time. In desperate need of new management.
Atmosphere: 4
Food: 2
Service: 1
Mike Letellier
Missy is always pleasant
Wren Sabine (Renee Kelly)
Not exactly friendly on the speaker, service extremely slow, ordered ten chocolate glazed munchkins, was given seven glazed munchkins and a glazed donut.
the young boy who works here is amazing and adorable and soon to be my husband. please come here and buy some food its great.
Kid-friendliness: very nice to kids
Wheelchair accessibility: i use my wheelchair here and its very comfy and roomy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Strawberry, Egg and Cheese, Bacon-Topped Avocado Toast, Croissant, Dunkin' Lemonade Refreshers, Dunkin' Energy, Dunkin' Refreshers, Bagels, Muffins, Maple Sugar Bacon Breakfast Sandwich, Almond Croissant, English Muffin
Tina Pond
Staff is very rude
Atmosphere: 1
Food: 2
Service: 1
Danielle Wright
This place is not clean at all. I have gotten horrible food cold or burnt. The bathrooms are never clean.the donuts you could use it for a hockey puck. You all so wait about 20 minutes just oder your food an it takes about 15 minutes to even pay for the oder. Don't eat here.
Stephaine King
So over the Lancaster Dunkins. 3 out 4 times I order cold brew with cold foam, it comes without any cold foam. When I ask if they are out they out of cold foam give me attitude about wanting the order I paid for. Time to make coffee at home again...
In and out quick through the drive through for a pick me up and a pup cup. Employees were cheerful and super sweet.
Food: 5
Service: 5
So many people and still poor service. Almost 20 minutes to get coffee and 3 pastries.
Atmosphere: 2
Food: 5
Service: 2
When will i get what i ask for?
Atmosphere: 1
Food: 1
Service: 1
9/4/25 Four people standing outside (one being management) doing nothing as I approach the drive-thru... 4 minutes before somebody takes my order. There is nobody in the store and there is nobody in the Drive-Thru. After 9 minutes of waiting for my order I left. Ridiculous you can't even come to the window with an explanation. I can't stand leaving reviews like this but as a local who's been repeatedly neglected at this establishment you guys can pound sand
Awful service this poor cashier boy that seemed very unwell kept getting yelled by this lady also there working with him to check the ice bin who sounded like she was a smoker and they didn’t have certain drinks and when my mother asked for extra ice to the cashier boy and the lady worker interrupted and said no we don’t have that much ice and my parents decided to skip it and walked out and the cashier boy said a drink on the menu which is my fav strawberry dragon fruit refresher was discontinued and that they only had the tropical guava and “blueberry” what a joke that place was I don’t recommend going there for coffee!
Atmosphere: 1
Service: 1
Very nice ladies who work there they know me by name they know me by my order so if I pull up I forgot to put an order in they say do you want your normal and I don't have to go through the whole list of how I like it very nice ladies and I am happy to do business with them thank you ladies for your hard
Atmosphere: 3
Food: 3
Service: 4
Coffee cup only 3/4 full. Yet I pay for XL...
Atmosphere: 5
Service: 4
By far the worst Dunks I have ever been to. Waited over an hour for a medium drink and ended up just leaving. Expect them to get the order wrong 50% of the time. In desperate need of new management.
Atmosphere: 4
Food: 2
Service: 1
Missy is always pleasant
Not exactly friendly on the speaker, service extremely slow, ordered ten chocolate glazed munchkins, was given seven glazed munchkins and a glazed donut.
Restaurantji Recommends
the young boy who works here is amazing and adorable and soon to be my husband. please come here and buy some food its great.
Kid-friendliness: very nice to kids
Wheelchair accessibility: i use my wheelchair here and its very comfy and roomy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Strawberry, Egg and Cheese, Bacon-Topped Avocado Toast, Croissant, Dunkin' Lemonade Refreshers, Dunkin' Energy, Dunkin' Refreshers, Bagels, Muffins, Maple Sugar Bacon Breakfast Sandwich, Almond Croissant, English Muffin
Staff is very rude
Atmosphere: 1
Food: 2
Service: 1
This place is not clean at all. I have gotten horrible food cold or burnt. The bathrooms are never clean.the donuts you could use it for a hockey puck. You all so wait about 20 minutes just oder your food an it takes about 15 minutes to even pay for the oder. Don't eat here.
So over the Lancaster Dunkins. 3 out 4 times I order cold brew with cold foam, it comes without any cold foam. When I ask if they are out they out of cold foam give me attitude about wanting the order I paid for. Time to make coffee at home again...
Understaffed and understocked. 😔
Atmosphere: 3
Food: 3
Service: 3
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