Subway
202 Main St, Lancaster
(603) 788-5100
Recent Reviews
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Always above excellent. We love this restaurant and it's high proffesionalism
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Veggie Delite
Great place for food for a hungry traveler
Atmosphere: 5
Food: 5
Service: 5
Asked for a wrap as I am on the road for work, and whoever was working(an older woman) even repeated that back to me and confirmed that. Proceeds to give me a flatbread as if I'm not going to notice and STILL charges me full price instead of charging me for a 6in. (What it ACTUALLY was) If you didn't have wraps; that's fine, I would've gotten something else, but be an adult and tell the customer that and not try and be slick borderline scamming them. Definitely will not be coming back
Atmosphere: 1
Food: 1
Service: 2
08/11/24 around 2:40pm -- Worst experience I've ever had with Subway. EVER. I placed an order online, and the subway app gave me an option for delivery. It had been over an hour since I placed the order, and I had called to check in on the estimated time it would be here. I was met with a condescending attitude and belittling behavior over the phone. Telling me she had been watching the sandwiches I had ordered, sitting there for the past hour. Other branches I've gone to in the recent past, have had no issues calling me if there was any issue or question on an order. The whole experience, she had a very unpleasant and sour attitude. I would have appreciated a call to let us know that they couldn't deliver or that the order needed to be picked up.
I do not recommend coming to this branch if you want to get chewed out. :(
Atmosphere: 1
Food: 1
Service: 1
Very disappointed with the service and attitude.
Atmosphere: 1
Food: 2
Service: 1
Good sandwich. Quick service.
Parking: 5 spots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
I like their old selections more and much less expensive
Atmosphere: 3
Food: 4
Service: 5
Subs always good. Employees just not interested.. I felt I was putting them out by actually having them do their job!!! Located in gas station so atmosphere really is
Food: 5
Service: 1
Recommended dishes: The Ultimate B M T, Steak & Cheese
I'm still waiting for the low-carb Hero bread. Will not go back until they get it.
Atmosphere: 5
Food: 3
Service: 5
Tried the new chicken salad wrap as a 6" on Italian.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Restaurantji Recommends
My husband and I just got a sub each from this location. Subway usually puts out a good sandwich, but this had to be the worse Subway we have ever been to anywhere in the entire country. The bread was stale. The meats had a spoiled taste. The onions were definitely off. We decided not to eat them.The service was horrible, we should have known from that, but we figured the sandwiches would be good. Whoever the manager is at this location should be watching the business. We would never go there again. Actually, I might even contact corporate. It was a complete waste of $20Just plain horrible.
Atmosphere: 1
Food: 1
Service: 1
Very expensive as usual these days, but a very good road trip meal. Subway is within a gas station so there isn't much parking.
Atmosphere: 4
Food: 5
Service: 4
Very expensive as usual these days, but a very good road trip meal. Subway is within a gas station so there isn't much parking.
mia made my night with a sandwich sent straight from heaven. 10/10 service
Most horrible customer service ever!! Made one of our subs wrong ( ordered online so we didn't know till we got home). Tried to call and nobody would answer. My bf was hungry so he decided to just try and and eat the sub. It was awful so he wrapped the sub up and drove back to the restaurant. The kid behind the counter looked at his order slip and admitted it was made incorrectly said "what do you want me to do about it". He asked him to remake the sub even said a 6 incy sub would be okay where a few bites were missing. The kid said that because a few bites were missing there was nothing he could do!! will never go back to this restaurant ever again. All the rest of the employee's just stood there and never said a word the whole time. Even as other customers were telling the kid just to remake the sub. As he was leaving the store the kid very rudly yells to him to have a great night.
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