Burger King
NH-12A, West Lebanon
(603) 298-8999
Recent Reviews
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There is not enough staff here. I waited for nearly a half hour in the drive through. Myself and three other cars left after that point. Waiting that long happened another time as well. I won’t ever return to this location.
Would give negative 5 stars if I could.
Insanely long wait times, obviously drunk employees who repeat the OPPOSITE thing back to when you repeatedly tell them with eye contact what you want, cold food, completely wrong orders on multiple occasions, etc etc. Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
We went thru the drive thru and after we ordered it seemed like a little bit of wait with one car ahead of us. Staff was on point.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Nice and friendly staff
Atmosphere: 3
Food: 4
Service: 4
Once, the staff was very nice and helpful as I was having issues with the app. Another time I went there, the staff was just very nice and kind. Thanks!
Atmosphere: 4
Food: 4
Service: 5
We mobile ordered food then said our name at the drive through arriving at food was mentioned that we didn't order and was not asked what we ordered just a ok response and a long wait and when we got our food it was two bags full of itemswe didn't order but you could tell the items seemed reheated items and the fries were mixed rings and fries that seemed like leftover extras the food was cold.
Atmosphere: 1
Food: 1
Service: 1
12/3/25 - Something is seriously wrong here. Not sure if it's the employees, management, or other. There was one car parked in front of the building and one at the window. I ordered an 8-piece cheesy tot and a rodeo cheeseburger. It took 23 minutes. This isn't the first time this has happened either. Employee was friendly and apologetic. Franchisee may have just given up. Seems thay way.
Atmosphere: 2
Food: 3
Service: 1
The food is normal BK food but the fries are always cold and if you ask hot fries they look at you like you're crazy. It's definitely one of the worst locations I've ever been to but there really isn't a lot of the locations where you can get Burger King. Unfortunately.
Atmosphere: 1
Food: 3
Service: 1
Fries were cold, service was so slow
Atmosphere: 2
Food: 3
Service: 4
Visit Date/Time: November 20th, 10:51 PM
Feedback:
I ordered hot fries and a plain Whopper. Unfortunately, the service I received was unsatisfactory. The employee who handled my payment, identified as Ricardo Juan (or similar), displayed visible frustration when I confirmed that my fries should be served hot. My card was placed on the counter rather than handed back to me, and the sauces were placed in the bag in a noticeably abrupt manner.
Additionally, my Whopper was not prepared as ordered, as it included all toppings instead of being plain. The overall interaction left me feeling disrespected and dissatisfied. Based on this experience, I do not plan to return to this location. …oh AND I threw the meal messily in the parking lot for Mr Juan to clean up. There, we are now even Juanie.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Horrible found a booger on my cheeseburger
Atmosphere: 1
Food: 1
Service: 1
Great food and service
Atmosphere: 5
Food: 5
Service: 5
The service was very slow and after placing our order with was a 15 - 20 minutes wait for our food.
Atmosphere: 2
Food: 4
Service: 2
Convenient
Atmosphere: 5
Food: 5
Service: 5
I thought Burger King was a FAST food restaurant. I have been here twice and will NEVER go again. I waited 20 minutes on two separate occasions. Everything is made to order. The staff are also clueless.
Atmosphere: 1
Food: 1
Service: 1
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