Dunkin'

41 Nashua Rd, Londonderry
(603) 437-1612

Recent Reviews

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Craig Lewis

This place used to serve good coffee, now it almost always tastes bad. Most of the workers have a horrible attitude and talk about really disgusting/unprofessional things when customers are standing right at the counter.

Atmosphere: 1

Food: 1

Service: 1

Luke Kendall

It was what I ordered

Erin Ozturk

Had a bad ..and bizarre experience with a girl with a blond braid at the drive thru this evening sometime between 4-5 pm. My daughter talked me into bringing her for a treat at dunks, and this worker left me completely baffled! Our daughter wanted to order one of those Sabrina Carpenter drinks "Me espresso" (LOL... I know! ) so I decided I would get myself a hot chocolate with 2 shots of espresso as I had a lot of rewards points on my app I planned on using for my drink. (she was using a gift card she had) The girl at the drive thru scans my app, it takes my points, but then she tells me that my drink would not count. I let her know that it took my points, so she doesn't quite know what to do, to take the pressure off of her having to figure out how to restore my points I tell her that I will just go ahead and get another of the same drink my daughter got (I was just going to bring it to my other daughter at home) and just pay for my hot chocolate with 2 shots of espresso. She walks away, a different girl with a blond braid comes back with the drinks and says "These do not count for the app" I was confused as to why she was bringing me the drinks then and assumed she didn't realize what had happened and that the only reason I ordered the second drink was because they took my points, I explain it to her and she begins to speak to me with an attitude and tells me I don't have to be rude. I am baffled! I look at my daughter in the passenger seat to register if there is something I was missed here. Did something I say register as rude??? I was simply explaining the situation very calmly, never raising my voice or blaming anyone. My daughter is just as baffled as I am. I ask the girl, "Was I being rude??" She responds, "Yes! Very Rude!" I tell her "I was not being rude, but you are being very rude!" She then animatedly asks, "Are you going to take your drinks?!" I say yes and take them, then she tells me I need to leave (the drive thru) I am putting my drinks in the cup holders and in shock as to what is going on in her head. She walks away and a young man comes. I ask for a manager, he tells me there isn't one there right now. I ask for her name, he says he cannot give it to me.
As I pulled away I began laughing out of pure shock and confusion. My daughter appeared overwhelmed and started crying. She had been excited to get a treat at Dunk's and for our little outing to turn into such a dramatic event for no reason what so ever was beyond disappointing. The hostility that girl delivered to us at the drive thru was uncalled for and even if I HAD raised my voice (WHICH I DIDN'T!) We are really disgusted by this incident and I hope that somehow that girl learns that speaking to customers, and people in general that way is not okay.

Atmosphere: 1

Service: 1

Eric Olson

This location just gives you ice coffee when you order cold brew, even if you ask them if they have any made before ordering.

Food: 2

Service: 1

Brian Alves

My coffee is never the same.

Atmosphere: 3

Food: 2

Service: 4

Nick Bezzer

Ordered a latte with light ice. They filled the cup with ice instead. I Asked them to remake it, and the young girl behind the counter was nice enough to cut me off mid sentence and tell me, “no, I would have to charge you cause it’s almost gone”. Stick to Starbs people. You get what you pay for.

Food: 1

Service: 1

Lailah Rinaldo

Shuts the ovens off 45 minutes before closing? When I was just trying to get something to eat off my shift on the ambulance. Never coming here again

Atmosphere: 1

Food: 1

Service: 1

Phil Murray

Fast drive-through. This team was working very well together. Great job!

Atmosphere: 4

Food: 4

Service: 5

Fatima Carvalho

Best Dunkin’ Donuts around

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

DanielR PelletierSR

Awesome ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese, Muffins, Bagels

Venkateswararao B

Don't waste your money ?

Food: 1

Service: 1

Bob Tassinari

Been through the drive through here twice and both times I didn't get what I ordered. 2 black coffees and got black with cream and sugar. Do yourself a favor and stay

Atmosphere: 3

Food: 3

Service: 1

Kristen Amrein

Easy in, easy out. It's actually one of the easiest Dunks I've seen in terms of navigation.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Katie M

My favorite Dunkin, almost never messes up my order :)

Atmosphere: 5

Food: 5

Service: 5

B M

When I tell you every other Dunkins in the country should model itself after this one, I mean it. Always fast and accurate service it's a well oiled machine. I will drive past every other Dunkins in my area to go here everytime.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

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