Haven't had Aunti Anne's in a while needed a snack and thought what the heck. Pretzels were ok. The cheese we purchased was cold, didn't it use to be warm? The menu had more than what was available. Our server was ok. Nothing special. Expect to spend $6+ per item.
Vegetarian options: Pretzels are vegetarian
Parking: Mall lot parking
Kid-friendliness: Kids probably love these greasy pretzels.
Wheelchair accessibility: Easy access
Atmosphere: 2
Food: 3
Service: 3
Ry !
Made me feel sick after. Got cinnamon nuggets and they were burnt. The cashier sounded bored as if I was bothering her. The one in Nashua is so much better it’s crazy
Atmosphere: 1
Food: 1
Service: 1
Lily Heath
great food and great service!
Atmosphere: 5
Food: 5
Service: 5
pheb ny
this place is awesome, the workers are very welcoming and respectful. 10/10 HIGHLY recommend!!
Atmosphere: 5
Food: 5
Service: 5
Diamond Weeks
Always has friendly staff and really good food, perfect for a good walk around the mall with something to snack on 😊
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets, Original, Cinnamon Sugar Pretzel, Cinnamon Sugar Pretzel Nuggets Bucket, Mini Pretzel Dogs Bucket
Erica C
The best mall food court food of all time! Nothing beats the buttery original or pepperoni pretzel nuggets. This location is quick and friendly.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Original Pretzel Nuggets, Pepperoni Nuggets Bucket
Jen D
Horrible customer service. Every time I go lately they don't want to scan the app or honor the coupons. The same young man is always there at the register and doesn't even want to look at the coupon or app he just says no we are having issues no and always is rude and dismissive. I don't get how the system is always down when he is working. Sad. It used to be such a nice place to get a snack at the mall.
Atmosphere: 3
Food: 4
Service: 1
Andrew
Went there today for national pretzel day with our little girl. My wife was home with our 4 month old and the mobile ordering wasn't working. The employee told me they were having issues with the app. My wife sent me the QR code and the employee said it is only one free pretzel per person. I looked at her and said ok this pretzel is for my little girl (2 year old) who is right next to me. She proceeded to say she doesn't count as a person and isn't holding the phone to scan the code. I said here you go she's holding it now and scanned it. The employee said unfortunately we aren't going to do that and she doesn't count! Is Auntie Ann's looking for a discrimination lawsuit? This just blew my mind and she made it so complicated. All I wanted and expected is for them to honor the fact that they knew the mobile app wasn't working and to take the code. This is completely wrong, illegal and plain idiotic! The manager said just give it to him. Smarten up with how you train your employees and what not to say to customers!
Atmosphere: 4
Food: 4
Service: 1
Breadstick X7
Auntie Anne's has always been an amazing place to get an on the go snack or chill out.
Bandit
No wonder why this place will end up closing like the rest of them. Asked the lady what time they open. She responded 12. So we walked around the mall and came back at 12 and waited. Then the lady snapped at us and said "she is the only one working and she still has to bake all these things before she can help anyone. She stated it would take another 15 minutes before whe could open. Making it seem as if we were rushing her. There was a bunch of finished pretzels ready to serve. Only wanted one. Would have taken a minute to grab one and ring it up. Whatever so i guess they don't open till after 12:15 and the lady seems grouchy, mean and does not want to be there.. Thanks anyways.
I’m a regular to the food court here, so I’m familiar with some of the staff and they’ve always been kind to me! I appreciate the work they do, however, that does not void the other reviews! They always seem to be out of the pretzel dogs and other items, so if that’s a downer to you then it may not be worth it to go out of your way to go here.To a person who comes and goes, I’ve heard from plenty of people how they find the employees rude but again, as a frequenter, I’m fine with the quick and simple service (:
Joseph Merimonde
Normally good- pretzel nuggets had a weird sour/bitter flavor.
Thomas Clough
Excellent experience and fast service. Tasty food.
Isabela Oliveira
If the pretzel dogs go so fast why don’t you put more effort into making those? Every time I come by there are dozens of the regular pretzels available and the pretzel dogs are gone, a bunch of people walk away because of that, including me. Bad franchise you have here
Isabela Glick
If the pretzel dogs go so fast why don’t you put more effort into making those? Every time I come by there are dozens of the regular pretzels available and the pretzel dogs are gone, a bunch of people walk away because of that, including me. Bad franchise you have here
Haven't had Aunti Anne's in a while needed a snack and thought what the heck. Pretzels were ok. The cheese we purchased was cold, didn't it use to be warm? The menu had more than what was available. Our server was ok. Nothing special. Expect to spend $6+ per item.
Vegetarian options: Pretzels are vegetarian
Parking: Mall lot parking
Kid-friendliness: Kids probably love these greasy pretzels.
Wheelchair accessibility: Easy access
Atmosphere: 2
Food: 3
Service: 3
Made me feel sick after. Got cinnamon nuggets and they were burnt. The cashier sounded bored as if I was bothering her. The one in Nashua is so much better it’s crazy
Atmosphere: 1
Food: 1
Service: 1
great food and great service!
Atmosphere: 5
Food: 5
Service: 5
this place is awesome, the workers are very welcoming and respectful. 10/10 HIGHLY recommend!!
Atmosphere: 5
Food: 5
Service: 5
Always has friendly staff and really good food, perfect for a good walk around the mall with something to snack on 😊
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Original Pretzel Nuggets, Original, Cinnamon Sugar Pretzel, Cinnamon Sugar Pretzel Nuggets Bucket, Mini Pretzel Dogs Bucket
The best mall food court food of all time! Nothing beats the buttery original or pepperoni pretzel nuggets. This location is quick and friendly.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Original Pretzel Nuggets, Pepperoni Nuggets Bucket
Horrible customer service. Every time I go lately they don't want to scan the app or honor the coupons. The same young man is always there at the register and doesn't even want to look at the coupon or app he just says no we are having issues no and always is rude and dismissive. I don't get how the system is always down when he is working. Sad. It used to be such a nice place to get a snack at the mall.
Atmosphere: 3
Food: 4
Service: 1
Went there today for national pretzel day with our little girl. My wife was home with our 4 month old and the mobile ordering wasn't working. The employee told me they were having issues with the app. My wife sent me the QR code and the employee said it is only one free pretzel per person. I looked at her and said ok this pretzel is for my little girl (2 year old) who is right next to me. She proceeded to say she doesn't count as a person and isn't holding the phone to scan the code. I said here you go she's holding it now and scanned it. The employee said unfortunately we aren't going to do that and she doesn't count! Is Auntie Ann's looking for a discrimination lawsuit? This just blew my mind and she made it so complicated. All I wanted and expected is for them to honor the fact that they knew the mobile app wasn't working and to take the code. This is completely wrong, illegal and plain idiotic! The manager said just give it to him. Smarten up with how you train your employees and what not to say to customers!
Atmosphere: 4
Food: 4
Service: 1
Auntie Anne's has always been an amazing place to get an on the go snack or chill out.
No wonder why this place will end up closing like the rest of them. Asked the lady what time they open. She responded 12. So we walked around the mall and came back at 12 and waited. Then the lady snapped at us and said "she is the only one working and she still has to bake all these things before she can help anyone. She stated it would take another 15 minutes before whe could open. Making it seem as if we were rushing her. There was a bunch of finished pretzels ready to serve. Only wanted one. Would have taken a minute to grab one and ring it up. Whatever so i guess they don't open till after 12:15 and the lady seems grouchy, mean and does not want to be there.. Thanks anyways.
Restaurantji Recommends
I’m a regular to the food court here, so I’m familiar with some of the staff and they’ve always been kind to me! I appreciate the work they do, however, that does not void the other reviews! They always seem to be out of the pretzel dogs and other items, so if that’s a downer to you then it may not be worth it to go out of your way to go here.To a person who comes and goes, I’ve heard from plenty of people how they find the employees rude but again, as a frequenter, I’m fine with the quick and simple service (:
Normally good- pretzel nuggets had a weird sour/bitter flavor.
Excellent experience and fast service. Tasty food.
If the pretzel dogs go so fast why don’t you put more effort into making those? Every time I come by there are dozens of the regular pretzels available and the pretzel dogs are gone, a bunch of people walk away because of that, including me. Bad franchise you have here
If the pretzel dogs go so fast why don’t you put more effort into making those? Every time I come by there are dozens of the regular pretzels available and the pretzel dogs are gone, a bunch of people walk away because of that, including me. Bad franchise you have here
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