This place normally is rock solid, but the last Ultimate Pepperoni pizza I ordered was light on the pepperoni and asiago/Parmesan cheese blend. I've ordered Ultimate Pepperoni quite often, and this time was a complete disappointment.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
Andrea Miti
James the shift manger or whatever kind of manger he is very rude I came back to return a green pepper pizza he has zero customer service experience coming from an individual who ran dominos by central high school back in my early years all I was asking for is a remake since they ripped me off on the green peppers I ordered on my whole pizza instead of trying to make it right he decided to ignore me and pretend like he didn’t hear me even though the establishment isn’t a closed environment and you can clearly hear everything but at the end of the day that’s why me and my family will be going to small mom and pop shops for pizza shame on dominos for putting an individual to serve others behind the line with zero customer service and communication skills .
Atmosphere: 1
Food: 1
Service: 1
Rhiannon White
Ordered two large pizzas for delivery. One pepperoni, and one Philly cheese steak with customizations, two garlic dipping sauces. Placed the order, made and delivered in 20-25 minutes. But what i got instead of my order was 2 pepperoni pizzas. Called to tell them my order was wrong, asked for just the Philly cheese steak. Spoke to Bri who was not friendly and felt as if she was rushing me off of the phone. Told me it would be 40 minutes. I responded "40 minutes!?" Because the order i just got took 20 minutes. Her response "yeah, we're busy" so I agreed to 40 minutes, to which she responded with the fastest pretty much "okay bye" I've ever heard. I understand mistakes happen. But this was no error of mine and if a mistake has been made, it should be top priority. Would have taken credit if I liked pepperoni, but I do not at all enjoy pepperoni. There wasn't even an apology for the mistake. Delivery driver Jonathan, was fantastic, super friendly.
Food: 3
Service: 1
Jahlik Savant
Ordered bread bowl asked for extra sauce said they can’t do that I normally order from Lowell st one a they do it for me beech st said no they can’t. I proceeded to order an asked for jalapeño cheesy bread I bit into it an it was undercooked it was pizza dough I was pissed they are bringing another one but one bad experience an I’m done at that place !
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings
Melody Kowack
All I have to say, is this is how our pizza was pick up.
Atmosphere: 1
Food: 1
Service: 1
Travis Murphy
This Dominos always makes my order right, and is the best pizza I've ever had! I get the bbq chicken, pan pizza, with bacon, cheddar cheese blend, and diced tomatoes.
Atmosphere: 5
Food: 5
Service: 5
Wendy Roberts
I went and ordered a pizza over the weekend, and was greeted by this lovely blonde girl, as soon as I entered the building. She was so kind, and breathtakingly beautiful, behind her glasses, I was taken aback, and ordered immediately, as to not take up her time. She was so personable, and made me feel at ease immediately., me being a bit robust in stature, what a breath of fresh air. The pizza was amazing, as usual.
Melissa Gingras
I ordered my daughter and her friends a large piZza to be delivered the driver never rang the bell or knocked , I got home from work this am and the pizza was left outsde on the back steps . That's not normal protocol so yeah they replaced the pizza and when I called and asked 9 hours later if the day manager had ever spoken to the night manager the night manager was wicked rude to me. I can tell you now. If this clown had simply called me back and let me know what he was planning on doing none of this would have taken place ....the night manager straight up yelled at me . I'm done with this place. I have never had a night time manager tell me bc I had no delivery instructions on my profile that dropping the pizza off in cold weather on the wrong side of the house to be sufficient. I also asked for a text or a call when the pizza arrived and got nothing. I believe I asked for the Alexa reminder . I work 3rd shift and my daughter went to bed hungry bc the delivery driver thought no instructions mean to just drop the pizza on the back steps of my house and go ?? This doesn't seem right to me at all. Last I checked the traditional thing to do with pizZa delivery is to ring the bell and hand the pizza over to a customer not leave it on steps and just drive away.. how ever I'm grateful the delivery driver has the support of his manager bc as a customer I don't feel one bit that these people who work there have their customers back or care one bit about the people that actually pay their salary...I won't be ordering from here again. I always stuck to dominoes bc it was the last of the Mohicans of pizza places. Truly one of the best in my eyes. I don't feel like they are even close to the same company bc the dominoes I know and remember cared about their customers . Enough to have some communication about a screwed up order. The day manager couldn't even get a straight answer from the night one so she just went ahead and sent me out pizza. I wanted a refund I don't eat 10 hours old cold pizza .. if the manager would have just called and confirmed what they planned on doing rather than making me read their minds I wouldn't of had to call back three times. Seriously dominoes get your shit together sometimes the customer is right. And your wrong!! Sincerely Melissa Miller
extremely rude people. rude behavior for no reason. Not to mentioned about food quality, just awful
Atmosphere: 1
Food: 1
Service: 1
Md Munan Shaik
aggressive and rude people. undercooked pizza. Just avoid this place
Atmosphere: 1
Food: 1
Service: 1
Selina Castillo Akerman (Selina4LifeNH)
Manager was amazing & professional. She gave me a great discount on my pizza and had a great sence of humor as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Super Taster
Called to correct an order and Brianna responded to my call, she was super kind and professional. I am grateful for her service. She deserves a raise! Can’t say the same for whoever answered the phone in the lowell street location. Shout out to Beech Street
Food: 5
Service: 5
Jeannie Chen
Ordered a Large Hand Tossed Pizza with Premium Chicken, Pineapple, and Green Peppers, and of course what it usually comes with - Cheese and Robust Inspired Tomato Sauce, and had selected the delivery as carside pickup. I had arrived at this place and parked in front of the sign that had stated that it was designed for carside pickup deliveries. The sign was placed right outside the door of Dominos so it should've been pretty easy to see my car especially when I had my headlights on, and it was about 7:30 pm so it was already pretty dark. I had texted saying that I was "here" and the text told me to "put on my hazard lights so they would be able to tell which car was mine and that one of the employees were going to bring my order out ASAP". I waited in my car for probably more than 5 minutes or so and NOBODY, absolutely no one came out and gave me my order. The door was see-through so I could see everyone inside. Some of the employees were just walking around doing nothing while others were preparing pizza. After seeing this, I was very frustrated and decided to just walk in and let the employees know. When I walked in, NO ONE paid any attention to me. The guy at the front counter was supposedly "on the phone" talking to someone and mumbling words (I have no idea if he was actually on the phone or not or just pretending to be). I saw another employee making a pizza and throwing the cheese onto it with his bare hands. Another guy was just looking at the receipts taped there, and this one guy just walked around carrying a water bottle in his hand doing nothing. After some time of waiting there, one of the employees finally greeted me and I told him that I had a carside order. Very rude. Do not go to this Domino's. The service at the Domino's at Lowell is better than this place.
Why have an option for carside pickup if you guys won't even do it?
This place normally is rock solid, but the last Ultimate Pepperoni pizza I ordered was light on the pepperoni and asiago/Parmesan cheese blend. I've ordered Ultimate Pepperoni quite often, and this time was a complete disappointment.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
James the shift manger or whatever kind of manger he is very rude I came back to return a green pepper pizza he has zero customer service experience coming from an individual who ran dominos by central high school back in my early years all I was asking for is a remake since they ripped me off on the green peppers I ordered on my whole pizza instead of trying to make it right he decided to ignore me and pretend like he didn’t hear me even though the establishment isn’t a closed environment and you can clearly hear everything but at the end of the day that’s why me and my family will be going to small mom and pop shops for pizza shame on dominos for putting an individual to serve others behind the line with zero customer service and communication skills .
Atmosphere: 1
Food: 1
Service: 1
Ordered two large pizzas for delivery. One pepperoni, and one Philly cheese steak with customizations, two garlic dipping sauces. Placed the order, made and delivered in 20-25 minutes. But what i got instead of my order was 2 pepperoni pizzas. Called to tell them my order was wrong, asked for just the Philly cheese steak. Spoke to Bri who was not friendly and felt as if she was rushing me off of the phone. Told me it would be 40 minutes. I responded "40 minutes!?" Because the order i just got took 20 minutes. Her response "yeah, we're busy" so I agreed to 40 minutes, to which she responded with the fastest pretty much "okay bye" I've ever heard. I understand mistakes happen. But this was no error of mine and if a mistake has been made, it should be top priority. Would have taken credit if I liked pepperoni, but I do not at all enjoy pepperoni. There wasn't even an apology for the mistake. Delivery driver Jonathan, was fantastic, super friendly.
Food: 3
Service: 1
Ordered bread bowl asked for extra sauce said they can’t do that I normally order from Lowell st one a they do it for me beech st said no they can’t. I proceeded to order an asked for jalapeño cheesy bread I bit into it an it was undercooked it was pizza dough I was pissed they are bringing another one but one bad experience an I’m done at that place !
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings
All I have to say, is this is how our pizza was pick up.
Atmosphere: 1
Food: 1
Service: 1
This Dominos always makes my order right, and is the best pizza I've ever had! I get the bbq chicken, pan pizza, with bacon, cheddar cheese blend, and diced tomatoes.
Atmosphere: 5
Food: 5
Service: 5
I went and ordered a pizza over the weekend, and was greeted by this lovely blonde girl, as soon as I entered the building. She was so kind, and breathtakingly beautiful, behind her glasses, I was taken aback, and ordered immediately, as to not take up her time. She was so personable, and made me feel at ease immediately., me being a bit robust in stature, what a breath of fresh air. The pizza was amazing, as usual.
I ordered my daughter and her friends a large piZza to be delivered the driver never rang the bell or knocked , I got home from work this am and the pizza was left outsde on the back steps . That's not normal protocol so yeah they replaced the pizza and when I called and asked 9 hours later if the day manager had ever spoken to the night manager the night manager was wicked rude to me. I can tell you now. If this clown had simply called me back and let me know what he was planning on doing none of this would have taken place ....the night manager straight up yelled at me . I'm done with this place. I have never had a night time manager tell me bc I had no delivery instructions on my profile that dropping the pizza off in cold weather on the wrong side of the house to be sufficient. I also asked for a text or a call when the pizza arrived and got nothing. I believe I asked for the Alexa reminder .
I work 3rd shift and my daughter went to bed hungry bc the delivery driver thought no instructions mean to just drop the pizza on the back steps of my house and go ?? This doesn't seem right to me at all. Last I checked the traditional thing to do with pizZa delivery is to ring the bell and hand the pizza over to a customer not leave it on steps and just drive away.. how ever I'm grateful the delivery driver has the support of his manager bc as a customer I don't feel one bit that these people who work there have their customers back or care one bit about the people that actually pay their salary...I won't be ordering from here again. I always stuck to dominoes bc it was the last of the Mohicans of pizza places. Truly one of the best in my eyes. I don't feel like they are even close to the same company bc the dominoes I know and remember cared about their customers . Enough to have some communication about a screwed up order. The day manager couldn't even get a straight answer from the night one so she just went ahead and sent me out pizza. I wanted a refund I don't eat 10 hours old cold pizza .. if the manager would have just called and confirmed what they planned on doing rather than making me read their minds I wouldn't of had to call back three times. Seriously dominoes get your shit together sometimes the customer is right. And your wrong!!
Sincerely Melissa Miller
Atmosphere: 1
Food: 1
Service: 1
One of the worst place we have ever been
just avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
extremely rude people. rude behavior for no reason. Not to mentioned about food quality, just awful
Atmosphere: 1
Food: 1
Service: 1
aggressive and rude people. undercooked pizza. Just avoid this place
Atmosphere: 1
Food: 1
Service: 1
Manager was amazing & professional. She gave me a great discount on my pizza and had a great sence of humor as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Called to correct an order and Brianna responded to my call, she was super kind and professional. I am grateful for her service. She deserves a raise! Can’t say the same for whoever answered the phone in the lowell street location. Shout out to Beech Street
Food: 5
Service: 5
Ordered a Large Hand Tossed Pizza with Premium Chicken, Pineapple, and Green Peppers, and of course what it usually comes with - Cheese and Robust Inspired Tomato Sauce, and had selected the delivery as carside pickup. I had arrived at this place and parked in front of the sign that had stated that it was designed for carside pickup deliveries. The sign was placed right outside the door of Dominos so it should've been pretty easy to see my car especially when I had my headlights on, and it was about 7:30 pm so it was already pretty dark. I had texted saying that I was "here" and the text told me to "put on my hazard lights so they would be able to tell which car was mine and that one of the employees were going to bring my order out ASAP". I waited in my car for probably more than 5 minutes or so and NOBODY, absolutely no one came out and gave me my order. The door was see-through so I could see everyone inside. Some of the employees were just walking around doing nothing while others were preparing pizza. After seeing this, I was very frustrated and decided to just walk in and let the employees know. When I walked in, NO ONE paid any attention to me. The guy at the front counter was supposedly "on the phone" talking to someone and mumbling words (I have no idea if he was actually on the phone or not or just pretending to be). I saw another employee making a pizza and throwing the cheese onto it with his bare hands. Another guy was just looking at the receipts taped there, and this one guy just walked around carrying a water bottle in his hand doing nothing. After some time of waiting there, one of the employees finally greeted me and I told him that I had a carside order. Very rude. Do not go to this Domino's. The service at the Domino's at Lowell is better than this place.
Why have an option for carside pickup if you guys won't even do it?
Atmosphere: 1
Food: 3
Service: 1
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