The worst service, the worst attitudes, just a terrible experience every single time. 1 coffee and 1 bagel takes 30 minutes and the creatures behind the counter are incapable of functioning
Stephanie Shackford
I was just there for a pick up order and the girl at the front desk was beyond rude and disrespectful I’m standing there - first she gave me the wrong juice - fine I hear her whisper u def her breath but if she could read it said apple juice - then after standing there for 5 min I asked about my hash brown - she throws her hands up idk she says ! Not customer service get another job if that’s how you treat people !
Jeff Howe
Waited for 25 minutes on a Saturday morning in the Drive Thru line only to be rudely told when I tried to order a sandwich that “We aren’t serving food. Is there something else you need?” I was dumbfounded, and said, “You’re not taking food orders?” “We aren’t serving food. Do you need anything?” was the server’s response, delivered with an attitude that sounded like she was talking about something she had to scape off the bottom of her shoe. What breakfast business doesn’t serve food on Saturday morning? Why wasn’t there a sign? If they were only serving drinks, why did it take 25 minutes to serve the 9 people in front of us?
Atmosphere: 1
Food: 1
Service: 1
Calli Wegner
I had a terrible experience at another Dunkin a few days ago and this location was a much better experience. My cashier was quick and helpful and our drinks were correct and delicious.
Atmosphere: 4
Food: 5
Service: 5
Burton Lashua
Great staff fast service
Atmosphere: 4
Food: 5
Service: 5
Diane B (Bobbysgirl)
Love it..great service, timely, tasty options!
Atmosphere: 5
Food: 5
Service: 5
Mike Versace
It's a dunkin, pretty fast coffee and donuts.
Atmosphere: 4
Food: 4
Service: 4
Scott McLean
Great drive through fast service.
Atmosphere: 4
Food: 3
Service: 5
MixieSticks
Order was incorrect and the server at the front was a bit rude.
Atmosphere: 2
Food: 1
Service: 1
Nathan Varga-Wagner
Terrible service, food was frozen. Drive another 2 minutes somewhere else
This has to be the worst Dunkin’s in Manchester. I try to avoid it at all costs. I request simple drinks and they still somehow don’t make them correctly. How do you serve a matcha latte and not think to let the matcha powder melt? I’m drinking chunks of matcha powder right now smh
Food: 1
Service: 2
paula himmer
I got a loaded hash brown with no bacon and a dot of cheese. And they have no senior discount
Food: 2
Service: 2
Sangay Gurung
If I could leave a 0/5 I would. For the most part I have a regular experience. But on the days Eileen works I end up leaving less happy than I was without food. At first I let it go as a bad day for her but time and time again I come back because it’s on the way to school and every single time I get greeted with the same attitude and aggressiveness, to the point where I have a mental schedule of when she works, to the point where I will drive 15 mins to another location not on my way to school just to avoid that interaction. There should be no reason for her to slam the scanner out of anger every time I asked to tap instead of swipe a card. Terrible ( if I could leave a second review I would. I’m the laziest person I know and if I’m going out of my way to write a review online then you know something is wrong)
Atmosphere: 1
Food: 3
Service: 1
Arav Mahajan
The manager who was an old lady with short hair was very impolite and rude (Eileen), causing me to not even want to get dunks from this location anymore, even though it’s the most convenient for me.
Service: 1
Ben Koelb
I recently had the misfortune of going through the drive-thru at the Dunkin' near the circle on a Wednesday, and it was an absolutely dreadful experience, all thanks to one worker named Eileen. From the moment I pulled up, she was rude and aggressive, making me feel incredibly unwelcome. She yelled at customers through the intercom for no apparent reason and even growled at people who simply wanted to place their orders. When I handed Eileen cash at the drive-thru, she actually growled at me! It was so bizarre and uncomfortable. I mean, who growls at customers? It felt like I was in some weird horror movie instead of just trying to grab my coffee. Her attitude was just completely out of line. I can't believe a place like Dunkin' would employ someone like Eileen. I'll definitely be avoiding this location on Wednesdays from now on, since those are the days she works.
The worst service, the worst attitudes, just a terrible experience every single time. 1 coffee and 1 bagel takes 30 minutes and the creatures behind the counter are incapable of functioning
I was just there for a pick up order and the girl at the front desk was beyond rude and disrespectful I’m standing there - first she gave me the wrong juice - fine I hear her whisper u def her breath but if she could read it said apple juice - then after standing there for 5 min I asked about my hash brown - she throws her hands up idk she says ! Not customer service get another job if that’s how you treat people !
Waited for 25 minutes on a Saturday morning in the Drive Thru line only to be rudely told when I tried to order a sandwich that “We aren’t serving food. Is there something else you need?” I was dumbfounded, and said, “You’re not taking food orders?” “We aren’t serving food. Do you need anything?” was the server’s response, delivered with an attitude that sounded like she was talking about something she had to scape off the bottom of her shoe. What breakfast business doesn’t serve food on Saturday morning? Why wasn’t there a sign? If they were only serving drinks, why did it take 25 minutes to serve the 9 people in front of us?
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience at another Dunkin a few days ago and this location was a much better experience. My cashier was quick and helpful and our drinks were correct and delicious.
Atmosphere: 4
Food: 5
Service: 5
Great staff fast service
Atmosphere: 4
Food: 5
Service: 5
Love it..great service, timely, tasty options!
Atmosphere: 5
Food: 5
Service: 5
It's a dunkin, pretty fast coffee and donuts.
Atmosphere: 4
Food: 4
Service: 4
Great drive through fast service.
Atmosphere: 4
Food: 3
Service: 5
Order was incorrect and the server at the front was a bit rude.
Atmosphere: 2
Food: 1
Service: 1
Terrible service, food was frozen. Drive another 2 minutes somewhere else
Restaurantji Recommends
This has to be the worst Dunkin’s in Manchester. I try to avoid it at all costs. I request simple drinks and they still somehow don’t make them correctly. How do you serve a matcha latte and not think to let the matcha powder melt? I’m drinking chunks of matcha powder right now smh
Food: 1
Service: 2
I got a loaded hash brown with no bacon and a dot of cheese.
And they have no senior discount
Food: 2
Service: 2
If I could leave a 0/5 I would. For the most part I have a regular experience. But on the days Eileen works I end up leaving less happy than I was without food. At first I let it go as a bad day for her but time and time again I come back because it’s on the way to school and every single time I get greeted with the same attitude and aggressiveness, to the point where I have a mental schedule of when she works, to the point where I will drive 15 mins to another location not on my way to school just to avoid that interaction. There should be no reason for her to slam the scanner out of anger every time I asked to tap instead of swipe a card. Terrible ( if I could leave a second review I would. I’m the laziest person I know and if I’m going out of my way to write a review online then you know something is wrong)
Atmosphere: 1
Food: 3
Service: 1
The manager who was an old lady with short hair was very impolite and rude (Eileen), causing me to not even want to get dunks from this location anymore, even though it’s the most convenient for me.
Service: 1
I recently had the misfortune of going through the drive-thru at the Dunkin' near the circle on a Wednesday, and it was an absolutely dreadful experience, all thanks to one worker named Eileen. From the moment I pulled up, she was rude and aggressive, making me feel incredibly unwelcome. She yelled at customers through the intercom for no apparent reason and even growled at people who simply wanted to place their orders. When I handed Eileen cash at the drive-thru, she actually growled at me! It was so bizarre and uncomfortable. I mean, who growls at customers? It felt like I was in some weird horror movie instead of just trying to grab my coffee. Her attitude was just completely out of line. I can't believe a place like Dunkin' would employ someone like Eileen. I'll definitely be avoiding this location on Wednesdays from now on, since those are the days she works.
Atmosphere: 1
Food: 3
Service: 1
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