Waterfall Cafe

Went here with my father, the cafe was near empty. Running the place was short staffed with what looked like depressed 16 year olds as waiters. I ordered the Orange Juice as a drink, it took about 10 minutes for it to come out warm, tasting like tomato juice. I thought it was fine until a couple behind us started talking about how they waited 30 minutes for 1 grilled cheese sandwich, and it came out burnt. However, the atmosphere is pretty nice. But unfortunately, I won't be coming here again.

Atmosphere: 4

Food: 1

Service: 1

Went here with my father, the cafe was near empty. Running the place was short staffed with what looked like depressed 16 year olds as waiters. I ordered the Orange Juice as a drink, it took about 10 minutes for it to come out warm, tasting like tomato juice. I thought it was fine until a couple behind us started talking about how they waited 30 minutes for 1 grilled cheese sandwich, and it came out burnt. However, the atmosphere is pretty nice. But unfortunately, I won't be coming here again.

Atmosphere: 4

Food: 1

Service: 1

I was the under aged girl that worked there and I am so sorry that you did not get what you ordered there food was so bad I have no words they were rude did not pay me when I was the only girl getting up and working do not eat there it is so bad and they give you bad food aka it is expired food and they all vape and if they don’t like you they will spit in your food they do it all the time and they vape were the food is and smoke into the food they think it looks cool do not eat you will get sick trust me.?

This place could be so cute, but it's a total dive. The food is terrible, sysco grade cafeteria food, it's dirty and dated. This place really needs a massive overhaul, because it's embarrassing.

Atmosphere: 1

Food: 1

Service: 2

Do not go here period. Terrible service. Burnt coffee. Tiny grill if they aren't busy prepare to wait at least 45 minutes for fried eggs.

Atmosphere: 2

Food: 1

Service: 1

Our worst restaurant experience in recent years: forgetfulness, slow service. To avoid.

Waited an hour and 20 min for food while being told constantly that it would be right out. Food was not good ether by the time we finally got it. Listen to the reviews. Also got told If take out gets ordered they go first before dine in guests.

Atmosphere: 2

Food: 1

Service: 1

Delicious breakfast with eggs, toast and potatoes and a fresh made smoothie. Perfect little cafe in the hotel.

Food: 5

Service: 5

Recommended dishes: Bacon Omelette, Toast

Do not go here period. Terrible service. Burnt coffee. Tiny grill if they aren't busy prepare to wait at least 45 minutes for fried eggs.

Atmosphere: 2

Food: 1

Service: 1

Visited the Waterfall Cafe this morning and had a very pleasant experience. We were the first ones there at around 7:45am and chose a beautiful window seat overlooking the lake and the waterfall.I had a sausage and spinach omelette with toast and breakfast potatoes. It was very good. The bottomless coffee was as expected, nothing fancy you might get from a boutique coffee shop in NYC, and likely Folgers, but it did the trick for my morning caffeine buzz.Our server was very polite and friendly. She sat us right away and brought the food out very quickly. We were one of three tables, it was a weekday, and the place is quite small, so there was only one server, but she did a great job.Overall, the negative reviews seem to be from Covid understaffing issues and crowded tourism. I didn’t experience any of the negative things listed in the reviews and I will definitely be back for more cozy coffees overlooking the water.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Breakfast Potatoes

Didn’t want to come here because of the reviews but wanted a drink with breakfast to start the day of birthday celebrations. Fortunately for them it was the only spot open on Monday that served drinks (sadly only mimosas and no bloodys)Fortunately for me, their service and food has improved apparently!!The eggs Benny were great, home fries also seasoned wonderfully. The upcharge for bacon isn’t worth it but service was lovely, benches by the windows are great for some sun and the views I suppose.Small menu, hopefully they will expand but give this place a chance if you don’t have your mind set on anything in particular.

Recommended dishes: Breakfast Potatoes, Eggs Benedict

My family and I thought this was a lovely place. We were welcomed by the staff to sit where we'd like, and we took a window seat where we got a nice view of the waterfall. After looking over the simple menu, they took our orders very quickly and were very helpful with accommodating to our toddler. The wait for the food was as expected for a quiet morning, it was pretty quick. The food was very, very tasty. We got the eggs Benedict and the 2 eggs-bacon-hash browns-toast meal. Both were bursting with flavor and cooked perfectly. My one small complaint is the ultra-thin bacon, which tasted fine but was just..well..small. Overall a very cozy, friendly, and relaxing diner great for a tasty breakfast.

Atmosphere: 5

Food: 4

Service: 5

I felt compelled to write a review because we were concerned before going here for breakfast due to all the negative reviews but our most recent experience was very positive...and people tend to only post negative reviews. So here goes...food was hot and tasty for our family. Kids enjoyed their pancakes and omelets were good. Menu could certainly be expanded in the future and there are areas for improvement but overall we were pleased. Not sure why the reviews are so bad but they are not consistent with our recent experience here. Staff was very friendly, we were seated right away and food came out relatively quickly. No complaints.

Very satisfied with the visit here! I read some reviews before and they discouraged me from trying the waterfall cafe but I was shocked! The service was amazing, food came fast with a amazing atmosphere, I would definitely recommend checking it out!

Worst experience I've had at a restaurant. Paid for food and left without it. Sat for 50 min waiting for breakfast. Had to leave and when asked if food was made and if so could we have Togo boxes because we had to leave the young girl and chef started yelling and swearing at each other. It left us so uncomfortable we had to walk out. Myself being in culinary I can't tell you how the food was because we did not receive it but the hospitality and atmosphere was so mediocre. FYI order the large juice maybe it will be in a nice jar and not a small jelly jar.