Dairy Queen (Treat)

The workers here can’t do orders in time or right the sword don’t swirl the ice cream is so messy and the blond worker served her friends before us and she got our order wrong and made us wait longer

The girl from yesterday was really helpful and kind. I hope I can see more of her in the future

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Funnel Cake

Went to treat myself to mocha moolatta (or something like that) on an early Wed night. I only saw 1 person working. She's very rude. I was the only person in there but she acted like she didn't have time. Slammed my drink down as I said thank you she stormed away not saying anything.

Atmosphere: 3

Food: 3

Service: 1

I receive in the mail coupons from Dairy Queen but when I try to use them at this store I am told the manager turned off this feature on the computer. This has been an issue for years at this location. Why send coupons in the mail then? It can’t be for another Dairy Queen location since this is the only one in the area. Very disappointing.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Funnel Cake

Absolutely the WORST CUSTOMER SERVICE experience I have ever had. The “manager” refused to provide me a larger cup for my blizzards because they were over flowing and store had no lids for medium blizzards. I offered to pay for larger cups and lids but was told the owner would not allow it. This may seem like a small thing, but it cost me $17 and I couldn’t keep the blizzards. The store owner doesn’t care. I made 3 complaints to DQ headquarters and they asked the owner to contact me. That person never did! That location is awful. The manger is not trained properly (not her fault) and the franchise owner could care less about their customers?

Atmosphere: 1

Food: 4

Service: 1

It is a very clean and nice Dairy Queen. The staff was very fast and polite. We got a couple of Blizzards which were quite nice.

Atmosphere: 5

Food: 4

Service: 5

If I could give this a zero I would. Always understaffed, the older guy is always wearing gross clothes and handling food. First nice day of the season and there’s a line out the door becuase there’s one person working and they are moving at a turtles pace. Unreal.

It was one of the best ice cream of my entire life! Despite the fact that it was a bit too sweet, a guilty pleasure never killed nobody)The service wasn't bad and the place wasn't crowded at all. Great place to make a brief stop from shopping at.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Sundaes, Ice Cream Cone, Banana Split, Funnel Cake, York Cheesecake, Cookie, Strawberry, Choco Brownie, Royal Oreo, Cheesecake, Brownie, Hot Fudge

Place was closed at 6:00 PM, a good hour before they're supposed to close. I looked in and the guy just shoo'd me off.

Atmosphere: 1

Service: 1

I went in to pick up an order I did online and the payment and order completely went through. The store said it was opened and they closed at 7, I placed the order at 6:04 which it was opened. I went to the outlets to pick up and the store was closed. I have called and nobody answered but 1 time and the lady that answered was extremely rude!!! I called customer service for a refund and this incident happened September 4th,2023, until this day I HAVE NOT received a refund!!

Here at 6:05 pm on a Friday night. Google says they’re open until 7 pm. Yet, they are closed up tight. How hard is it to fix your hours on Google. I’ve lost all respect for businesses who can’t use common sense.

Very good ice cream. I especially like their blizzard!!

I heard the crew explaining the menu well and all were treated nicely. I guess the other reviews were from a staff that has a rough day

Blizzards are good as always but staff are very rude first they need to learn how to treat customers

Terrible experience, the staff are very rude , simple question about food allergy they make you feel so uncomfortable in front of people. They need to learn how to treat people.