Dunkin'
308 Daniel Webster Hwy, Merrimack
(603) 429-9929
Recent Reviews
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Trashy atmosphere. Employees get yelled at in front of customers! Rude staff
Atmosphere: 1
Food: 1
Service: 1
Can’t get ANYTHING correct, they wonder why they make minimum wage. What a horrible excuse for a store. The woman argued with me about what I ordered. HORRIBLE HORRIBLE PLACE
Tried to order a dozen bagels at the drive thru. “You’re gonna have to come inside for that”. Not very polite how they told me.
Atmosphere: 1
Food: 4
Service: 1
Typically friendly service but there’s a decent amount of turnover in a short amount of time. My orders are always accurate at this location so I appreciate that.
Sadly, this location needs a good cleaning. The windows look like milk has been spilled on them. It’s been that way for a long time. There is a huge difference between the this locations cleanliness and the 3 other locations in Merrimack. As it’s a food establishment, it’s a turnoff as you are entering.
Atmosphere: 3
Food: 5
Service: 4
They don't know what to do. I asked for things, they gave us other things. With their annoying talk to each other and their lack of respect for others, it's disgusting.🤢
I went inside to get an ice latte today, and while I was waiting for it to get done the short petite white girl that was making the latte started cursing very dirty in front of me and I was so shocked 😳. Very disrespectful and she made my coffee wrong. She was hiding her name tag so I didn't see her name, but you can't Miss her.
Atmosphere: 1
Service: 1
Avoid this Dunks at all costs! Super slow, space cadet employees, and when you finally get your coffee it’s garbage and made wrong.
Service: 1
Literally the slowest dunks I’ve ever been too. I started going to one further away because it actually takes less time to go there lmao. Coffee is always meh too
Atmosphere: 2
Food: 2
Service: 1
You know if you burn a croissant. There’s no need to serve it up.
Literally ordered a With caramel latte and they gave me a plain Latte This happens all the time and their food is always cold
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Some of the newer employees are great to deal with. Great personalities and nice at the drive thru.
Atmosphere: 4
Food: 3
Service: 5
Absolutely abysmal service.
Waited 20+ minutes for a mobile order that was hidden behind the counter, and no one bothered to move it into view. Never asked once why I was waiting, only remembered the order when I asked about it.
Wake up wrap and hash browns were ice cold, and management was non-existent. The girl apologized, but didn't offer anything else.
I'll be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
The people working there now take their sweet time making a simple coffee and half of the time is done wrong used to be my no 1 dunking but not anymore
Atmosphere: 1
Food: 3
Service: 1
Easy, good fast food with a smile. Was having a rough morning before I picked up a quick bite at this Dunkin. Trinity turned my morning around with just bringing that positive energy. Greeted me kindly, wished me well. Just beamed. Turned my day around so quickly through just a kind simple interaction. Thank you.
Service: 5
It’s a bunch of teens that management never has control of. They have someone at the window who can’t do simple math as well and makes you wait 20 minutes just to get your coffee. It’s a terrible atmosphere like you walked into high school sitcom with terrible actors. WILL NOT BE RETURNING after that experience thanks.
Atmosphere: 1
Food: 4
Service: 1
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