Dunkin'
80 Continental Blvd, Merrimack
(603) 424-8512
Recent Reviews
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The workers here are always so nice and service is always very quick. Their manager is a fantastic guy.
Atmosphere: 5
Food: 5
Service: 5
placed a mobile app as I was driving in, at the speaker I was spoken to very rudely stating. we just received the order, pull ahead.No one greeted me at the window with the exception of ignoring me or giving me rude stares. after all the rudeness my sandwich was burnt, I watched a girl with long blonde pony tail dump sugar into my ice coffee, my hash browns were barely cooked. the food was shoved at me.. with a here.. no thank you nothing. Disgusted and disappointed with this location. My question is what would have been the difference in the long run between ordering in app or at speaker??? for rudeness and crap quality food this location receives all the stars!!!
Atmosphere: 1
Food: 1
Service: 1
Parking: Plenty of parking
Kid-friendliness: Extremely kid friendly
Wheelchair accessibility: Yes there is
Atmosphere: 5
Food: 5
Service: 5
Waiting for 10 minutes at the counter. No service. Walked out. No associate at the front counter. 5:45pm.
Typical Dunks. Ordered ahead & used drive through. Mocha iced coffee was yummy.
Service: 1
We were the only ones in the drive-thru took over 10 minutes to get a wake up wrap and an ice tea
Food: 3
Service: 1
Messed up my order and took no responsibility and when asked for a refund for said refund, was told "and what do you want me to do about that" absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
This is the best Dunkin’s morning crew! Their dedication to excellence and the community is notable and appreciated.
Atmosphere: 5
Food: 5
Service: 5
It's a take out only - or we're we too late (6 pm) for dine in?
Atmosphere: 1
Food: 3
Service: 3
Usually love this dunks.
Today I waited literally 10 mins at the drive thru window for 2 wakeup wraps. When I got them the cheese wasn't melted, the egg was broken at the bottom of the bag and the Tortilla was so soaked in grease it was dripping.
Ended up going inside for a refund and the employee didn't even look in the bag because he knew how bad they were.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese
Restaurantji Recommends
Therapy didn't melt my sugar and my lid wasn't on and I got ice coffee spilled all over me
Service: 3
?I usually only get coffee not usually a problem, until today. The cream was spoiled and floated to the top of the drink. I called to let them know that maybe they might want to take a look, I was told that I didn't know what I was talking about because they just cleaned it this morning. I actually hope that I am wrong. I'm not drinking it!.?
Atmosphere: 1
Food: 2
Service: 4
Handed a hot, overfilled cup of coffer with loose lid in drive thru. Brand new car with 300 miles.Exploded all over the interior. Manager ignoring my call, owner not responding no refund offered. Corporate will be contacted.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever. When I tried to replace my coffee due to burnt taste. The response was very rude and unprofessional.
It’s really wasting time stopping to buy in this DD in the morning shift when most of them are children and they spend it playing with each other while the big line is there. They should be faster it’s supposed to be fast food but they don’t have
Atmosphere: 1
Food: 1
Service: 1
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