Dunkin'
42 Daniel Webster Hwy, Merrimack
(603) 886-7126
Recent Reviews
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THE YOUNG GIRL THIS AM WAS SLOW AND LACKS COMPLETE CUSTOMER SERVICE SKILL!
Service: 1
Sooooooo slooowwwww no matter the situation. Empty or busy….
Atmosphere: 1
Food: 3
Service: 1
If I could give 0 stars, I definitely would. Every interaction & visit I have had at this dunkin’ donuts has been the absolute WORST. They always get my food order wrong, and when I ask them for the correct one, they come at me with such nasty attitude. If you really hate your job, then quit. Why work here if you’re going to treat your customers horrible. I got my croissant FREEZING cold on the inside. I went in to get a new one that isn’t frozen, and the old lady named Jennifer, always has the worst attitude told me that it comes like that or that it’ll be burnt. Every dunkin’ donuts I have been to, the croissant was NEVER like that. It’s warm & melted on the inside. I then proceeded to tell her that my food has never been like this & she said “well then just leave, go away, I don’t have time for you.”
How do you even say that to a customer? This is not the first horrendous interaction I have had with this lady. Worst Dunkin’ donuts ever, don’t come here.
Atmosphere: 1
Food: 1
Service: 1
I don’t like to leave bad reviews but this place deserve it . The worst ever hot coffee is never got slow it’s like people that work here are from somewhere else horrible place
Worst service ever, ordered meal deal they didn’t give me the hash browns then refused to give them to me without receipt, coffee is terrible make sure you get a receipt that’s how the rip people off if you don’t have one
Service: 1
Worst service here. I come almost everyday and it’s always the same teenagers food always cold wait time is insane. Today I waited almost 10 mins in the drive-thru with 1 other person before they even took my order then waited another 5 mins just for my coffee and me being the only person in line. There was 5 teens inside fooling around doing nothing. I would go somewhere else but this is the only one available on my way to work.
Atmosphere: 2
Food: 2
Service: 1
Me and my fiancé went to this Dunkin with our 2 dogs in the drive through, we met a sweet cashier who gave us 2 vanilla munchkins for the dogs we never asked, but we were very grateful then the Karen manager who said we don’t do that and told the sweet cashier she is gonna have to pay for that!! Who does that to an employee never mind in front of a customer. I gave the sweet cashier a dollar for the munchkins. And left, ruined our day!!
Atmosphere: 1
Food: 1
Service: 1
Worst tasting Dunkin I’ve ever been to. Donut was stale and tasted a week old. Coffee tasted like creek water. Employee taking orders was rude.
Atmosphere: 1
Food: 1
Service: 1
Terrible service!!
Atmosphere: 1
Food: 1
Service: 1
It’s a Dunkin. As good as always. Great staff and service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Newly remodeled place looks great!!
Favorite Dunks. A great environment for me to write essays in. Kind staff.
Atmosphere: 5
Food: 5
Service: 5
The employee was very rude this morning, when I went to place my order I didn't understand what the employee said asking me to repeat it and she yelled at me. It's not the first time I've been mistreated by your employees, if they don't want to work, replace them right away.
Service: 1
This dunkin is literally one of the slowest I have experienced. I have been coming here for over a year with hopes of change.
Atmosphere: 3
Food: 2
Service: 1
Where to start.. it’s right next to my work, that’s why I went there. When you order through the drive through your met with IRRITATION! Big deep “ughh” when god forbid you order anything besides a coffee!! Which is terrible 90% of the time! The Foood!?!? Bagels aren’t toasted at all for sandwiches, the bacon RAW!! If you go back inside like I just did. Your met with huge attitude! Basically saying how dare you ask for your food to be cooked! Let alone expect it! One guys calling me bro! The other has this ridiculous unkept beard with no hair net! The place is absolutely horrible all around! I don’t usually write these things but I am I’m also making a call to the corporate office! It’s not just this once time.. its EVERY TIME!!!!!
Atmosphere: 1
Food: 1
Service: 1
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