Stopped by for the Veterans Day free chicken sandwich and had Catalina take my order. I said I was there for the free Veterans Day sandwich and she said they were not doing that. I inquired with a manager behind her and the manager said that yes there is a free sandwich. Catalina begrudgingly added it to the order with an irritated expression after the manager corrected her. Didn’t ask if I wanted any sauce. She handed me the receipt and I said thanks— no “my pleasure” just walked away. Poor service. Gladly will drive up to the other location in Nashua to avoid this.
Atmosphere: 1
Food: 4
Service: 1
Ava Lee
Never will be coming back to this location, no signs to tell you where the drive thru is ! Also my food was cold when they brought it out to me
Atmosphere: 1
Food: 1
Service: 1
Erneys Calderon
Good food.
Atmosphere: 4
Food: 5
Service: 5
Derrick Parkinson
The food was ok. I got a different drink than I ordered. Tenders were over cooked.
Food: 3
Service: 4
Stacy Galatis
Visited The pheasant lane mall location . It was certainly VERY busy , however from order time to receiving food was mere minutes! Hot & Fresh !
Atmosphere: 4
Food: 4
Service: 4
Gopi Anjappa
One of the FIFA Best fast food, I had
Atmosphere: 5
Food: 5
Service: 5
Cowgirrl P
Dear Chik Fil A, you really shouldn't requires a receipt to fill out a survey, now I have to tell Google what poor service I and another nice lady got at The Pheasant Lane Mall location. I ordered a sandwich (was charged for a meal, but decided to just eat the fries), and went to wait behind a lady who ordered just before me. there were 2 bags waiting on a shelf, with no visible labels (so one would assume they were for Uber Eats or some delivery service). An employee stepped with a drink and called out a name, it was not ours. The other lady then asked another where her order might be, they walked away and didn't come back. About 10 minutes in, another employee checked the 2 bags that had been sitting there and turned them around. When he did I saw my name on one. The other lady didn't see. I asked her 'Is your name Lesa?' She said yes. Thank fully the chicken was really hot because after all that time it was still warm, even if the cold slice of cheese they threw on it still hadn't melted. And NO, it was n't that busy.
Atmosphere: 2
Food: 5
Service: 2
Michael May
The food was great, but eating in a mall is only going to stress giving a mark for atmosphere. If I were there again and hungry, I'd still do the Chick-fil-A.
Atmosphere: 3
Food: 5
Service: 4
Daniella Alise
Superb 👏
Food: 5
Service: 5
Alexander meuk
Shout out to Karl great customer service he needs a raise
Food was so cold and dry that was my second order from the same place never come back
Atmosphere: 2
Food: 1
Service: 2
Matthew Gaudet
It was a very busy restaurant, but the food has always been very good
Atmosphere: 4
Food: 5
Service: 4
Joey Manzo
Allow me to introduce myself. My name is Joseph Manzo and I have been coming to this location for Chick-fil-A since I was a kid and the one time I go back and try to get me some nice five piece nuggets for roughly what he told me the cheapest thing on his menu was, I paid for it and then I didn’t even get my nuggets until about. I want to say 30 minutes later and he said oh I thought you didn’t want it because you walked away. Whoever is the manager of that store and that franchise owner needs to get their shit in order. Chick-fil-A has been a stable of my life. Don’t get me wrong. I love the food, but it’s just goes to a testimony of how much they can really hire people that really just “play the part”.
Atmosphere: 2
Food: 5
Service: 1
Jennifer
Where is the drive through???
Atmosphere: 1
Food: 1
Service: 1
Ravi Dasari
Drive thru here is really slow. I waited for 27 minutes for the order and 8 people got it before me and finally went and asked them for the order and they messed up and asked me to get inside and talk to them. So gave up and drove away. I lost my money and wasted 30 minutes even writing this order. Just a waste of time
Stopped by for the Veterans Day free chicken sandwich and had Catalina take my order. I said I was there for the free Veterans Day sandwich and she said they were not doing that. I inquired with a manager behind her and the manager said that yes there is a free sandwich. Catalina begrudgingly added it to the order with an irritated expression after the manager corrected her. Didn’t ask if I wanted any sauce. She handed me the receipt and I said thanks— no “my pleasure” just walked away. Poor service. Gladly will drive up to the other location in Nashua to avoid this.
Atmosphere: 1
Food: 4
Service: 1
Never will be coming back to this location, no signs to tell you where the drive thru is ! Also my food was cold when they brought it out to me
Atmosphere: 1
Food: 1
Service: 1
Good food.
Atmosphere: 4
Food: 5
Service: 5
The food was ok. I got a different drink than I ordered. Tenders were over cooked.
Food: 3
Service: 4
Visited The pheasant lane mall location . It was certainly VERY busy , however from order time to receiving food was mere minutes! Hot & Fresh !
Atmosphere: 4
Food: 4
Service: 4
One of the FIFA Best fast food, I had
Atmosphere: 5
Food: 5
Service: 5
Dear Chik Fil A, you really shouldn't requires a receipt to fill out a survey, now I have to tell Google what poor service I and another nice lady got at The Pheasant Lane Mall location. I ordered a sandwich (was charged for a meal, but decided to just eat the fries), and went to wait behind a lady who ordered just before me. there were 2 bags waiting on a shelf, with no visible labels (so one would assume they were for Uber Eats or some delivery service). An employee stepped with a drink and called out a name, it was not ours. The other lady then asked another where her order might be, they walked away and didn't come back. About 10 minutes in, another employee checked the 2 bags that had been sitting there and turned them around. When he did I saw my name on one. The other lady didn't see. I asked her 'Is your name Lesa?' She said yes. Thank fully the chicken was really hot because after all that time it was still warm, even if the cold slice of cheese they threw on it still hadn't melted. And NO, it was n't that busy.
Atmosphere: 2
Food: 5
Service: 2
The food was great, but eating in a mall is only going to stress giving a mark for atmosphere. If I were there again and hungry, I'd still do the Chick-fil-A.
Atmosphere: 3
Food: 5
Service: 4
Superb 👏
Food: 5
Service: 5
Shout out to Karl great customer service he needs a raise
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was so cold and dry that was my second order from the same place never come back
Atmosphere: 2
Food: 1
Service: 2
It was a very busy restaurant, but the food has always been very good
Atmosphere: 4
Food: 5
Service: 4
Allow me to introduce myself. My name is Joseph Manzo and I have been coming to this location for Chick-fil-A since I was a kid and the one time I go back and try to get me some nice five piece nuggets for roughly what he told me the cheapest thing on his menu was, I paid for it and then I didn’t even get my nuggets until about. I want to say 30 minutes later and he said oh I thought you didn’t want it because you walked away. Whoever is the manager of that store and that franchise owner needs to get their shit in order. Chick-fil-A has been a stable of my life. Don’t get me wrong. I love the food, but it’s just goes to a testimony of how much they can really hire people that really just “play the part”.
Atmosphere: 2
Food: 5
Service: 1
Where is the drive through???
Atmosphere: 1
Food: 1
Service: 1
Drive thru here is really slow. I waited for 27 minutes for the order and 8 people got it before me and finally went and asked them for the order and they messed up and asked me to get inside and talk to them. So gave up and drove away. I lost my money and wasted 30 minutes even writing this order. Just a waste of time
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