The service is always slow and today got a coffee so bad I threw it away and went to a gas station to make my own. This dunks is always a nightmare won’t go back
Atmosphere: 1
Food: 1
Service: 1
Steve T
Employees were complaining about a drive through customer and didn't acknowledge us trying to order. When someone did come over she yawned into hand, grabbed out donut with the same hand and no tissue paper. Other employee put his bare hand down his pants to pull them up since they were falling down. Donut ended up looking off. On the way out, the third employee was using her teeth to open the bag of coffee beans she was going to put in the machine. So many health code violations in 5 minutes.
Atmosphere: 2
Food: 1
Service: 1
Lucy Langlois
I called to try and cancel my order since the line was to long and i didn’t have time to wait. This very aggressive lady answered and was shouting through the phone and called me insane all for asking for my order to be canceled. I was very respectful the entire time and she hung up on me. Never got my 30 dollars back. DO NOT GO HERE.
Service: 1
T Coates
The team here made my day, yesterday!! I alerted them to a mistake that I didn't need fixed (and that I was rushing unfortunately) but it was immediately remedied along with an apology and smile, kindness, joy and compassion <3 It's super rare that encountering a mistake while running late turns into an improved day and a desire to leave a huge tip - rock on!
Atmosphere: 5
Food: 5
Service: 5
Geraldine Butler
Some are dirty some are clean and all priced differently it's all the same food . Found 3 hairs in my hash browns Amherst st after Cumberland farms on right avoid that one if you can.
Atmosphere: 3
Food: 2
Service: 3
Lourdes M
Wont return. Rude customer service, lack of care and ungodly slow. 1 med hot tea with no food was my order.
Atmosphere: 1
Food: 2
Service: 1
Ryan Moorman
This Dunks is alright. Order is usually correct. It's fairly quick. Much better than the Dunks in Hudson.
Atmosphere: 3
Food: 3
Service: 3
Paul Ricci
The in charge was really disrespectful. To other customers. But the female server was great to me.
Atmosphere: 3
Food: 3
Service: 5
Susan Roscoe
Second time, botched order. Drive thru poor, delayed. Today did not put sugar in my coffee as requested. Had to drive around again, wait, wait again. Cup over filled 2nd time around Hot, overfilled.. .spilled, burned myself. Ugh!
No pride in presentation, product or service. Uncleaned floors counters complete mess. Rude staff, no etiquette for proper conversation. Frankly these franchise owners should loss their business license
Atmosphere: 1
Food: 1
Service: 1
prithiksha sekhar
Customer service is very arrogant and people are helpless about Customer better not to got this place.
The service is always slow and today got a coffee so bad I threw it away and went to a gas station to make my own. This dunks is always a nightmare won’t go back
Atmosphere: 1
Food: 1
Service: 1
Employees were complaining about a drive through customer and didn't acknowledge us trying to order. When someone did come over she yawned into hand, grabbed out donut with the same hand and no tissue paper. Other employee put his bare hand down his pants to pull them up since they were falling down. Donut ended up looking off. On the way out, the third employee was using her teeth to open the bag of coffee beans she was going to put in the machine. So many health code violations in 5 minutes.
Atmosphere: 2
Food: 1
Service: 1
I called to try and cancel my order since the line was to long and i didn’t have time to wait. This very aggressive lady answered and was shouting through the phone and called me insane all for asking for my order to be canceled. I was very respectful the entire time and she hung up on me. Never got my 30
dollars back. DO NOT GO HERE.
Service: 1
The team here made my day, yesterday!! I alerted them to a mistake that I didn't need fixed (and that I was rushing unfortunately) but it was immediately remedied along with an apology and smile, kindness, joy and compassion <3
It's super rare that encountering a mistake while running late turns into an improved day and a desire to leave a huge tip - rock on!
Atmosphere: 5
Food: 5
Service: 5
Some are dirty some are clean and all priced differently it's all the same food . Found 3 hairs in my hash browns Amherst st after Cumberland farms on right avoid that one if you can.
Atmosphere: 3
Food: 2
Service: 3
Wont return. Rude customer service, lack of care and ungodly slow. 1 med hot tea with no food was my order.
Atmosphere: 1
Food: 2
Service: 1
This Dunks is alright. Order is usually correct. It's fairly quick. Much better than the Dunks in Hudson.
Atmosphere: 3
Food: 3
Service: 3
The in charge was really disrespectful. To other customers. But the female server was great to me.
Atmosphere: 3
Food: 3
Service: 5
Second time, botched order. Drive thru poor, delayed. Today did not put sugar in my coffee as requested. Had to drive around again, wait, wait again. Cup over filled 2nd time around
Hot, overfilled..
.spilled, burned myself. Ugh!
America drives on Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
No pride in presentation, product or service. Uncleaned floors counters complete mess. Rude staff, no etiquette for proper conversation. Frankly these franchise owners should loss their business license
Atmosphere: 1
Food: 1
Service: 1
Customer service is very arrogant and people are helpless about Customer better not to got this place.
Atmosphere: 1
Food: 1
Service: 1
Made perfectly ❤️
Atmosphere: 5
Food: 5
Service: 5
Coffee always ready when I walk in.
Atmosphere: 4
Food: 4
Service: 5
Very, very slow I am late
Atmosphere: 1
Service: 1
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