First time there. I ordered my food. They took my name. I SAT down. Waited 25 minutes. Went to the counter to check on my order. Then I was informed that my food was at the other end of the counter. No one told me that's where the pickup was. Nobody announced my name in the area of the restaurant that was sitting. I had ordered a hot sandwich. It's set on the counter for 20 minutes getting cold while nobody bothered to check why..... Unacceptable .
Atmosphere: 3
Food: 3
Service: 1
Steve
Cashier was in a mood.....
Atmosphere: 3
Food: 3
Service: 2
Josh noo
Mac and cheese was chunky and gross instead of the usual creaminess. This is like the third time this happened, clearly some quality control issues here.
Atmosphere: 4
Food: 1
Service: 4
Peter
Service is poor. Staff lies about wait times.
Atmosphere: 1
Food: 3
Service: 1
Josue Villegas
I love coming here , its so relaxing and peaceful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Jonah Baksa
Delicious, everything was great.
Atmosphere: 5
Food: 5
Service: 5
Maurice Caler
I have tried a couple different sandwiches here. I liked other Panera Bread locations. But the sandwiches which I had here are among the worst that I ever had.
Atmosphere: 4
Food: 1
Service: 3
Selena
nice people, nice food, cozy place. very happy :)
Atmosphere: 5
Food: 5
Service: 5
Corrie Binette
We orders last minute catering for 38 people and Panera on Spit Brook Road was amazing. Food was ready early and packaged in huge takeout bags. We got salads and boxed lunches. Definately will do this again, exceeded our expectations.
Atmosphere: 5
Food: 5
Service: 5
Phoebe C
MASSIVE OSHA VIOLATIONS.I watched a man who works there pick up my bread with bare hands to check off a receipt. I don't care how clean your hands are- don't manhandle my bread. I was also yelled at by the entire staff for confronting him. He also was going back and forth between the storage room, bathroom and the counter, so I might have ingested a literal staph infection or E. Coli.Floor is always covered in crumbs. Bathrooms are constantly out of soap, toilet paper and paper towels. The food quality has also gone down a bunch- portion sizes are smaller and soup isn't as hot as it should be. Drinks are overpriced for what they give you. Please eat at the other location on Amherst Street next to T.J. Maxx and PetSmart.
Overall average Panera, but the portion skimping is getting absurd. I got a tuna salad sandwich with barely any tuna on it. Not worth almost $12. It's tuna, not gold. There are countless places with better deals than that.
Keith Degiacomo
Very well run here. The food was great, service was great and the place is very clean. Highly recommended. 11/23/23 update - I didn't expect that they could do better, but they did! Excellent food & service. The place is spotless. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Rui Barata
Don't order coffee here! I placed a online order for breakfast carry out. When I picked up my coffee, I noticed it was really lite weight. That's because my 20oz cup was only HALF FULL!I tried to get the line chiefs attention, but they just flat out ignored me. So I went to the employee taking orders at front desk and explained that my cup is only half full. He looked at me all confused and asked what I wanted? I told him that I paid for 20oz, I would like more than 10oz..... So he took the coffee and I watched him proceed to fill the rest of the cup with milk from a fridge. Lovely, nothing like getting ripped off for a cup of cold milky extra light coffee. Awful service. Unfortunately just like most south Nashua companies these days. Stay away. Just walk over to Starbucks.
Atmosphere: 4
Food: 4
Service: 1
Rick Weber
This was the first time that my food was served to me at the South Nashua Panera. That was a pleasant experience.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Bistro French Onion Soup, French Baguette, Panera Turkey Chili
Diego Mendes
I am writing here not as a consumer but as a worker. It's humiliating what this Panera Brad does with delivery, they see us at the front representing a person who is purchasing through the app and they don't care about us, they leave us waiting for more than minutes, today I got there they passed me by several times and they don't even ask me who I'm waiting for the order from, I think it's a total lack of respect for our work! Just as they are working, we are also working. I know I'm going to write this here and no one will care, but I hope they improve with delivery.
First time there. I ordered my food. They took my name. I SAT down. Waited 25 minutes. Went to the counter to check on my order. Then I was informed that my food was at the other end of the counter. No one told me that's where the pickup was. Nobody announced my name in the area of the restaurant that was sitting. I had ordered a hot sandwich. It's set on the counter for 20 minutes getting cold while nobody bothered to check why..... Unacceptable
.
Atmosphere: 3
Food: 3
Service: 1
Cashier was in a mood.....
Atmosphere: 3
Food: 3
Service: 2
Mac and cheese was chunky and gross instead of the usual creaminess. This is like the third time this happened, clearly some quality control issues here.
Atmosphere: 4
Food: 1
Service: 4
Service is poor. Staff lies about wait times.
Atmosphere: 1
Food: 3
Service: 1
I love coming here , its so relaxing and peaceful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Delicious, everything was great.
Atmosphere: 5
Food: 5
Service: 5
I have tried a couple different sandwiches here. I liked other Panera Bread locations. But the sandwiches which I had here are among the worst that I ever had.
Atmosphere: 4
Food: 1
Service: 3
nice people, nice food, cozy place. very happy :)
Atmosphere: 5
Food: 5
Service: 5
We orders last minute catering for 38 people and Panera on Spit Brook Road was amazing. Food was ready early and packaged in huge takeout bags. We got salads and boxed lunches. Definately will do this again, exceeded our expectations.
Atmosphere: 5
Food: 5
Service: 5
MASSIVE OSHA VIOLATIONS.I watched a man who works there pick up my bread with bare hands to check off a receipt. I don't care how clean your hands are- don't manhandle my bread. I was also yelled at by the entire staff for confronting him. He also was going back and forth between the storage room, bathroom and the counter, so I might have ingested a literal staph infection or E. Coli.Floor is always covered in crumbs. Bathrooms are constantly out of soap, toilet paper and paper towels. The food quality has also gone down a bunch- portion sizes are smaller and soup isn't as hot as it should be. Drinks are overpriced for what they give you. Please eat at the other location on Amherst Street next to T.J. Maxx and PetSmart.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Broccoli Cheddar Soup
Restaurantji Recommends
Overall average Panera, but the portion skimping is getting absurd. I got a tuna salad sandwich with barely any tuna on it. Not worth almost $12. It's tuna, not gold. There are countless places with better deals than that.
Very well run here. The food was great, service was great and the place is very clean. Highly recommended. 11/23/23 update - I didn't expect that they could do better, but they did! Excellent food & service. The place is spotless. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Don't order coffee here! I placed a online order for breakfast carry out. When I picked up my coffee, I noticed it was really lite weight. That's because my 20oz cup was only HALF FULL!I tried to get the line chiefs attention, but they just flat out ignored me. So I went to the employee taking orders at front desk and explained that my cup is only half full. He looked at me all confused and asked what I wanted? I told him that I paid for 20oz, I would like more than 10oz..... So he took the coffee and I watched him proceed to fill the rest of the cup with milk from a fridge. Lovely, nothing like getting ripped off for a cup of cold milky extra light coffee. Awful service. Unfortunately just like most south Nashua companies these days. Stay away. Just walk over to Starbucks.
Atmosphere: 4
Food: 4
Service: 1
This was the first time that my food was served to me at the South Nashua Panera. That was a pleasant experience.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Bistro French Onion Soup, French Baguette, Panera Turkey Chili
I am writing here not as a consumer but as a worker. It's humiliating what this Panera Brad does with delivery, they see us at the front representing a person who is purchasing through the app and they don't care about us, they leave us waiting for more than minutes, today I got there they passed me by several times and they don't even ask me who I'm waiting for the order from, I think it's a total lack of respect for our work! Just as they are working, we are also working. I know I'm going to write this here and no one will care, but I hope they improve with delivery.
Atmosphere: 1
Food: 5
Service: 1
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