Frequently closes early while the app still lets you place orders that they have no intention of fulfilling. This results in wasting half a lunch break driving there just to find out that you’re out of luck.
Robert McLain
I literally just want this to be over. It's not worth being mad about or going to the extreme that we went too. Let's just let bygones be bygones. I won't come there anymore. Have a great day 👍
Atmosphere: 5
Food: 5
Service: 5
Ace
Refused to make a order right
Atmosphere: 1
Food: 1
Service: 1
IanSKS
Incredibly slow and actively rude service. Not worth it at all.
Jim
How can this McDonald's be out of Burritos by 8:00 am all the time drive to Claremont and up they have them.It can't be that hard to order enough !
Paul Meyers
I seriously hate this McDonald’s.. the staff sucks, only meet one that is nice there… food is cold half the time when you get it… when you go up to the counter you have to wait there and look at the employees, locks eyes with at least 4 of them, saying excuse me to be ignored and they all ignore you.. finally someone does come up and they give you an attitude.. the only reason I still go there which is be coming fewer and far between, is because there the only option around and they know it and don’t care.. it’s very very rare that they don’t screw up what you order.. something is always wrong with your order.. over 1 year period.. corporate really needs to come to this store and retain them.. in a way I seriously hope the close so another better chain can replace it… or start from scratch..
Atmosphere: 1
Food: 1
Service: 1
Eric Ryan
Ordered online in the app, showed up and the lobby was closed, and the drive through blocked by a crew working. No option for refund.
Tosha Jones
They're always slow. They're always closed, and they're always inaccurate. They need new management or something there. Because the place is going downhill. Really quickly? Their lobby is closed today.It's ridiculous
Jamie Breen
Went in a few times as we were camping up this way and the lady in the morning was amazing and super friendly. Fast and accurate service very happy with our 3 visits.
Atmosphere: 5
Food: 5
Service: 5
William Russell
Always remain patient as you wait 20 plus minutes in drive thru..today tried to go into lobby to get only a diet coke...as line was wrapped around building.refused to sell one saying lobby is closed so what is foot traffic suppose to do as they ate not allowed to go thru drive up....as we know newport has a lot of foot traffic
SLOW is an understatement with this, but ranks at the bottom of the 3 local ones between Newport and Springfield VT. Chicken wraps were cold, they have given wrong drinks numerous times. The GM of these 3 establishments should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Dinh Mai
Customer service terrible
Atmosphere: 1
Food: 1
Service: 1
Tammy Roy
Ordered via the app, waited in the drive through to pick it up for 10 minutes. They kept saying “be right” with you. Finally, they asked for my order. Said they were short staffed. Waited some more just to pick it up. I'll avoid this location in the future. Fries, cold!
Atmosphere: 2
Food: 3
Service: 2
Tammy Russell
Food was old. Fish was hard and nasty. Even my dog didn't wanna eat it
Raphael DaGamer
10 minutes of driving, 20 waiting in the drive thru line with only 2 cars ahead of me.
Frequently closes early while the app still lets you place orders that they have no intention of fulfilling. This results in wasting half a lunch break driving there just to find out that you’re out of luck.
I literally just want this to be over. It's not worth being mad about or going to the extreme that we went too. Let's just let bygones be bygones. I won't come there anymore. Have a great day 👍
Atmosphere: 5
Food: 5
Service: 5
Refused to make a order right
Atmosphere: 1
Food: 1
Service: 1
Incredibly slow and actively rude service. Not worth it at all.
How can this McDonald's be out of Burritos by 8:00 am all the time drive to Claremont and up they have them.It can't be that hard to order enough !
I seriously hate this McDonald’s.. the staff sucks, only meet one that is nice there… food is cold half the time when you get it… when you go up to the counter you have to wait there and look at the employees, locks eyes with at least 4 of them, saying excuse me to be ignored and they all ignore you.. finally someone does come up and they give you an attitude.. the only reason I still go there which is be coming fewer and far between, is because there the only option around and they know it and don’t care.. it’s very very rare that they don’t screw up what you order.. something is always wrong with your order.. over 1 year period.. corporate really needs to come to this store and retain them.. in a way I seriously hope the close so another better chain can replace it… or start from scratch..
Atmosphere: 1
Food: 1
Service: 1
Ordered online in the app, showed up and the lobby was closed, and the drive through blocked by a crew working. No option for refund.
They're always slow. They're always closed, and they're always inaccurate. They need new management or something there. Because the place is going downhill. Really quickly? Their lobby is closed today.It's ridiculous
Went in a few times as we were camping up this way and the lady in the morning was amazing and super friendly. Fast and accurate service very happy with our 3 visits.
Atmosphere: 5
Food: 5
Service: 5
Always remain patient as you wait 20 plus minutes in drive thru..today tried to go into lobby to get only a diet coke...as line was wrapped around building.refused to sell one saying lobby is closed so what is foot traffic suppose to do as they ate not allowed to go thru drive up....as we know newport has a lot of foot traffic
Restaurantji Recommends
SLOW is an understatement with this, but ranks at the bottom of the 3 local ones between Newport and Springfield VT. Chicken wraps were cold, they have given wrong drinks numerous times. The GM of these 3 establishments should be ashamed.
Atmosphere: 1
Food: 1
Service: 1
Customer service terrible
Atmosphere: 1
Food: 1
Service: 1
Ordered via the app, waited in the drive through to pick it up for 10 minutes. They kept saying “be right” with you. Finally, they asked for my order. Said they were short staffed. Waited some more just to pick it up. I'll avoid this location in the future. Fries, cold!
Atmosphere: 2
Food: 3
Service: 2
Food was old. Fish was hard and nasty. Even my dog didn't wanna eat it
10 minutes of driving, 20 waiting in the drive thru line with only 2 cars ahead of me.
Atmosphere: 3
Food: 3
Service: 1
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