Subway
34 Elm St, Newport
(603) 863-6160
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Be sure to place a mobile order. If a mobile order comes through at the same time that you walk up to the counter, they will prioritize the mobile order and make you wait.
One employee working, one customer at the counter. I stood at the counter for four or five minutes waiting to have my order taken, but gave up.
Atmosphere: 1
Food: 2
Service: 1
When I have gone in a few times I have always been taken care of by a woman named Carol. I would assume she is the manager as she is always there. She greeted me asked how my day was and took my order. The customer service by her was excellent!!
Atmosphere: 5
Food: 5
Service: 5
Every single time I order online they get my order wrong. I ask for pepper jack cheese on all my orders and every single time they give me nasty American cheese.
Atmosphere: 1
Food: 1
Service: 1
Rude customer service. woman took my order,Her name was Carol, she was rude and dismissive, and she squished my sandwhich. this is the second time she has made my order and been absolutely horrendous to me.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pickleball Club
This evening, after a long day of helping friends move. I came in very quickly and Gabby was amazing. She understood my need to be served quickly and correctly and get on my way!!Well done. I asked her name as I left, specifically so that I could review. I hope her management team takes notice of an employee who was clean and professionally dressed and serves your customers well.
Atmosphere: 5
Food: 5
Service: 5
Walked in and started my order and was welcomed and greeted very respectfully by a gentleman named David and kept a personal yet still professional conversation the whole time while my sandwich was being made, he definitely brightened my day with the conversation, and made me feel very comfortable compared to ordering at other restaurants and locations. I appreciate workers like David alot!
Atmosphere: 5
Food: 5
Service: 5
Ordered a supreme meats with double meat this is the pathetic sandwich I was served. That's not even normal meat for a supreme
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
They are fast friendly and the food tastes great
Vegetarian options: They do veggie delite sandwiches
Kid-friendliness: They serve kid meals with sides and I believe a toy to go along with it.
Wheelchair accessibility: Store doors are big enough for wheel chairs ans the store is as well a little cramped but nothing we can do about the lay out of the store
Atmosphere: 5
Food: 5
Service: 5
They are fast friendly and the food tastes great
Vegetarian options: They do veggie delite sandwiches
Kid-friendliness: They serve kid meals with sides and I believe a toy to go along with it.
Wheelchair accessibility: Store doors are big enough for wheel chairs ans the store is as well a little cramped but nothing we can do about the lay out of the store
Restaurantji Recommends
Cheyenne is the best! She was quick, friendly and made a great sandwich. Her station was so clean and cute!
Just friendly staff and good subs.
Atmosphere: 5
Food: 5
Service: 5
On Saturday my coworkers and I had bought three subs want to say it was right around 11:00 a.m., didn't have nothing but white bread , bread was hard as a rock, when call to complain about the bread and asked to speak to management we was told there's no Management on,the girl that answered the phone was awesome she was polite took our phone number was supposed to give me a call back about the Bread and sandwiches, here it is 5 days later still have not heard from them, not good customer service.. Promise I will never go to that particular place again, not the first time gotten hard bread, will be the last time..
The service was great, the food wasn't hot enough for a meatball grinder!
Went in to grab lunch today for my mom and I and got rudely pushed through the line after I gave my mom's order was never asked if I wanted anything else and he went right to the next person and made his two sandwiches. Also asked for sliced onion on my mother's order and he proceeded to wrap it up and I pointed it out again.Not to mention one one the workers came out of the office wiping there Nose and cleaning it and didn't wash their hands GROSS this is food service I think your employees need more training.
Loading...