Chipotle Mexican Grill

Bland and not very fresh. Small servings of the protien but tons of rice. Much better options around town

Atmosphere: 2

Food: 2

Service: 3

1 star rating is too much for this resturant. I have been living in USA for more than 3 years, but never faced such a disrespectful atmosphere. It’s that one white girl who was very arrogant with hair falling on forehead with hat. She literally didn’t even close the bowl for me. Not even handed the food to hands properly. She was literally just throwing items on the bowl. Yes i’m an indian, is that all matter to them or what?? Its pure rascism. Remember you people are just like US right!?? Whats the difference?? Being respectful to others atleast to customers is a basic sense which this restaurant people doesn’t have at all. Even food and packing is not good at all, This is most frustrating experience in USA.That girl should be fired!!

Really disappointing visit. The place was dirty, the staff were grumpy, and the guacamole was spoiled but still being served. The young lady at the counter looked totally uninterested and just stared at customers. This was when there was no rush — imagine how it would be when it’s busy (though based on the Google reviews, it probably never is). Easily one of the worst Chipotle experiences I’ve had.

Atmosphere: 1

Food: 1

Service: 1

Town was pretty quiet and this location was out of stock for a lot of things. They dis not have beans and not even guac. Being a vegetarian, I could not eat here as primary veggies stuff was missing.
I was excited to find a chipotle while driving through but was disappointed.

Atmosphere: 3

Food: 2

Service: 3

Have ordered from here for takeout many times, food is always wonderful. However, went today to pick up our food at about 4:45pm or so, and this younger, dark haired, emo styled (just best word to describe i guess) girl opens the window and stares at me. Thought nothing of it and told her i have pickup for “name”. She grabs the order, holds it out the window, and just stared again. I took it and said thank you and she just shut the window and didn't speak a word at all.

Coming from a former fast food manager, Id definitely recommend teaching this girl some proper customer service or simply just hide her from the customers because that was honestly just disgusting. Thanks to whoever made the food, though! They seemed to be in a much better mood than the girl - based on how good it tastes.

Atmosphere: 2

Food: 5

Service: 1

Extremely rude workers

Food: 4

Service: 1

Best, Clean chipotle I’ve been to yet!!! Great workers! Great music! Great atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Absolute amazing food and the people that work there are all great,I’m definitely returning

Atmosphere: 5

Food: 5

Service: 5

After some recent issues with staffing, this Chipotle has turned into a wonderful example of their experience.

Love it!

Atmosphere: 5

Food: 5

Service: 5

Update: Chipotle apologized after I reached out as directed below, in a short, probably AI generated statement via email. I wasn’t offered anything that would encourage me to return so it is clear that this problem isn’t a priority. I didn’t expect a full refund - but I at least expected something like a “free guac next purchase” since the guac was so unacceptable. But customer retention isn’t a priority I guess.

The workers do not greet or interact with you, so right off the bat it was clear this wasn’t going to be a pleasant experience.

My grandmother was with me, who had never tried chipotle before and was confused how to order. Rather than the young lady behind the counter helping her, she chose to just stare at my grandmother with an attitude, waiting for her to figure it out on her own - so I had to jump back and hold up the line to help her before finishing my toppings, which seemed to upset the employee waiting for me.

The guacamole was fully BROWN and nowhere near fresh. I asked if that was all they had, and a different employee said “that’s all we have today.” Clearly, it was made the day before for it to turn as brown as a tree stump - I have never been to a chipotle that didn’t have their signature fresh green guacamole. When I say brown, I don’t mean a light shade; This was the most disgusting shade of mocha for a product that is supposed to be a lovely vibrant green. I understand a little aeration in the afternoon but this was atrocious - way beyond a few hours exposure and nowhere near acceptable. We spent well over $50 for four meals, and the workers missed several ingredients in our bowls - but at that point we were exhausted and hungry after a long day of travel and were ready to leave.

Do not expect any type of positive customer service at this location - as talking to the customer seems to be asking too much from this group.

Atmosphere: 1

Food: 1

Service: 1

We went in as a table of 5. All of our first times trying Chipotle! To start the place was filthy!!!! It wasn't suoer busy, and there was zero excuse imo. 3 out of 5 of us were extremely disappointed and didn't get to enjoy our almost 15 dollar burritos. The food had clearly been sitting out all day. I ordered steak on mine, and it was so hard to chew! I know we won't be going back for a very long time if we ever do again, unfortunately.

How is this Chipotle still in business? Who manages this Chipotle?
Absolutely filthy and cannot understand how this place operates day to day with absolutely no oversight. Brown Guacamole? Really? Not just brown on the top but the whole pan? Just pull the pan and say you’re are out.

Was in for takeout - most hot pans were nearly empty and looked dry and sad -opted not to order because wouls nit habe gotten a decent bow

The burritos and bowls are amazing! They make it to your specific liking. Always fresh food.

This is definitely the cleanest Chipotle I have ever been in. So much so that we assumed incorrectly that the location must have just opened. The food was good - and hot. Firing on all cylinders at this location!