Order to deliver is the issue... I ordered to deliver twice, and on both times, my orders came missing items. I paid extra to have bacon and tomato added to my sandwich... it came plain. Then, on my last order, they completed forgot the fries and no straw for the drink. This last time, I decided to drive there after I received the incomplete order (keep it in mind that I ordered to deliver, then I had to go there because they messed up my order). The staff was nice and gave me a large fries instead of the small for the trouble, but hey, how about just get the order right in the first place.
Food: 2
Service: 1
Eric Thibedau
McDonald’s is always good it’s easy and quick to get
Atmosphere: 5
Food: 5
Service: 5
Heather Ann Schrow
Typical McDonald's so if you like McDonald's this location will give you that same experience. The employees are great and prepare your order quickly as well as correctly. This is great if you order Drive-thru (so you are not 2 miles away and realize they forgot something never happened to me - at least at this location).
Love the McDonald's in Pelham NH always respectful and friendly. They go above and beyond to drive thru customers in my experience and to delivery drivers. Never feel rushed either!
Food: 4
Service: 5
Heather Schrow
Went thru the drive thru so the atmosphere was my car.
Parking: It's McDonald's, we all know.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Mccafé Caramel Iced Coffee, Sausage Mcgriddles, Hot Caramel Sundae, Mcflurry with M&M's Candies, Chocolate Chip Cookie, Deluxe Crispy Chicken Sandwich, Crispy Chicken Sandwich
McLink McLink
We went to this location in the drive through and this lady started to speak. We had 4 kids in the back excited to get their treats and meals. The lady taking our order was extremely rude to our eldest saying the order, and even knew that there were kids. Also, even though we had kids it was quiet, but the lady was saying its too loud, to clam down, and even said showed us attitude and we never got that good service, then we went to the window and it was a long wait until a girl named Amanda opened the window and we asked to talk to the lady who was speaking with us in the speaker taking our order, but she said she didn't know and didn't bother to even look and tell us who it was. Then we wanted to talk to the manager and he came, and he was also extremely rude. We were telling them everything and they kept saying: Okay, and didn't even care about the problem. Ok the side, that Amanda girl was trying to argue with us. We have been working at fast food for the past 17 years as management team and that was unacceptable. The manager pushed Amanda away and told us sorry in a sarcastic attitude and gave us the food. Everyone was upset, and the kids were excited but then their moods were ruined. Please teach your employees how to behave in a situation like this. Thank you.
Atmosphere: 1
Food: 1
Service: 1
jason momo
Easy in and, out. Great deals using the McDonald's app. Get it on play store
Got home with the wrong order. I received someone else's meal. This has happened to me several times, and I needed to go in for my correct order. Service person was rude and floor was sticky. This is the McDonald's in Pelham NH. I will never go back.
Atmosphere: 2
Food: 2
Service: 2
Laxmi Niveditha Gandham
It was around 12:05AM 5th of July I went to the drive thru I kind of heard a sound near the speaker and then nobody responded we waited there for a while and then went on the other side near the food pick up area , I’m looking through the window I see a worker standing right there and not responding, I was calling him on top of voice but he did not even bother to turn and answer me. Maybe he could tell us they are not serving food rather than ignoring us while we are waiting in car looking and calling him right in front of him on top of that he was busy using his phone. And why do keep the restaurants open when your workers are irresponsible? They don’t even bother to look at the customers while they are standing right in front of them ? Then we moved from there went to near by Lowell MCD and had the customer service we needed. The point was what will take to just turn around and answer us, the worker behaved as if we were non existent? I saw a car in front of me went through the same thing and called out and left and that’s what happened to us.
Atmosphere: 4
Food: 1
Service: 1
matthew Cafeteiro
Me and my friends were sitting around and we got hungry so we decided to get some mcdonald’s and everything was going good, the delivery was great but when i started to go eat my mcchicken i felt the bun and it was as solid as a rock and when i bit into it it tasted so terrible that i couldn’t even chew it and almost threw up. It tasted like it was left in the back of their restaurant for at least a couple of months.
Atmosphere: 3
Food: 1
Service: 4
Julie Ward Dasilva
My drink spilt everywhere because the cap wasn’t on properly.
Employees are all very nice
Atmosphere: 5
Food: 5
Service: 5
Order to deliver is the issue... I ordered to deliver twice, and on both times, my orders came missing items. I paid extra to have bacon and tomato added to my sandwich... it came plain. Then, on my last order, they completed forgot the fries and no straw for the drink. This last time, I decided to drive there after I received the incomplete order (keep it in mind that I ordered to deliver, then I had to go there because they messed up my order). The staff was nice and gave me a large fries instead of the small for the trouble, but hey, how about just get the order right in the first place.
Food: 2
Service: 1
McDonald’s is always good it’s easy and quick to get
Atmosphere: 5
Food: 5
Service: 5
Typical McDonald's so if you like McDonald's this location will give you that same experience. The employees are great and prepare your order quickly as well as correctly. This is great if you order Drive-thru (so you are not 2 miles away and realize they forgot something never happened to me - at least at this location).
Kid-friendliness: Very Kid-friendly :)
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Fries, Spicy Crispy Chicken Sandwich, Mccafé Caramel Iced Coffee, Quarter Pounder Hamburger, Hamburger Happy Meal, Deluxe Crispy Chicken Sandwich
Chocolate milkshake 🔥
Atmosphere: 5
Food: 5
Service: 5
Chocolate milkshake ?
Atmosphere: 5
Food: 5
Service: 5
Love the McDonald's in Pelham NH always respectful and friendly. They go above and beyond to drive thru customers in my experience and to delivery drivers. Never feel rushed either!
Food: 4
Service: 5
Went thru the drive thru so the atmosphere was my car.
Parking: It's McDonald's, we all know.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Mccafé Caramel Iced Coffee, Sausage Mcgriddles, Hot Caramel Sundae, Mcflurry with M&M's Candies, Chocolate Chip Cookie, Deluxe Crispy Chicken Sandwich, Crispy Chicken Sandwich
We went to this location in the drive through and this lady started to speak. We had 4 kids in the back excited to get their treats and meals. The lady taking our order was extremely rude to our eldest saying the order, and even knew that there were kids. Also, even though we had kids it was quiet, but the lady was saying its too loud, to clam down, and even said showed us attitude and we never got that good service, then we went to the window and it was a long wait until a girl named Amanda opened the window and we asked to talk to the lady who was speaking with us in the speaker taking our order, but she said she didn't know and didn't bother to even look and tell us who it was. Then we wanted to talk to the manager and he came, and he was also extremely rude. We were telling them everything and they kept saying: Okay, and didn't even care about the problem. Ok the side, that Amanda girl was trying to argue with us. We have been working at fast food for the past 17 years as management team and that was unacceptable. The manager pushed Amanda away and told us sorry in a sarcastic attitude and gave us the food. Everyone was upset, and the kids were excited but then their moods were ruined. Please teach your employees how to behave in a situation like this. Thank you.
Atmosphere: 1
Food: 1
Service: 1
Easy in and, out. Great deals using the McDonald's app. Get it on play store
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Mcgriddles
Restaurantji Recommends
Very clean
Atmosphere: 5
Food: 5
Service: 5
Got home with the wrong order. I received someone else's meal. This has happened to me several times, and I needed to go in for my correct order. Service person was rude and floor was sticky. This is the McDonald's in Pelham NH. I will never go back.
Atmosphere: 2
Food: 2
Service: 2
It was around 12:05AM 5th of July I went to the drive thru I kind of heard a sound near the speaker and then nobody responded we waited there for a while and then went on the other side near the food pick up area , I’m looking through the window I see a worker standing right there and not responding, I was calling him on top of voice but he did not even bother to turn and answer me. Maybe he could tell us they are not serving food rather than ignoring us while we are waiting in car looking and calling him right in front of him on top of that he was busy using his phone. And why do keep the restaurants open when your workers are irresponsible? They don’t even bother to look at the customers while they are standing right in front of them ? Then we moved from there went to near by Lowell MCD and had the customer service we needed. The point was what will take to just turn around and answer us, the worker behaved as if we were non existent? I saw a car in front of me went through the same thing and called out and left and that’s what happened to us.
Atmosphere: 4
Food: 1
Service: 1
Me and my friends were sitting around and we got hungry so we decided to get some mcdonald’s and everything was going good, the delivery was great but when i started to go eat my mcchicken i felt the bun and it was as solid as a rock and when i bit into it it tasted so terrible that i couldn’t even chew it and almost threw up. It tasted like it was left in the back of their restaurant for at least a couple of months.
Atmosphere: 3
Food: 1
Service: 4
My drink spilt everywhere because the cap wasn’t on properly.
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