Great coffee shop! The latte was perfectly smooth and flavorful, and the barista was super friendly. Cozy atmosphere with plenty of seating, perfect for working or chilling. Pastries were fresh too. Definitely my new go-to spot!
Atmosphere: 4
Food: 5
Service: 4
SpecZ Team
Great people that work there
Atmosphere: 5
Food: 5
Service: 5
drailix
I’ve had repeated issues with the drive-thru at this Dunkin’ location, and the most recent visit finally pushed me to leave a review.
I arrived shortly before the posted 6:00 PM closing time, but the store had already shut down around 5:45. The lights were still on and there was no sign indicating an early closure, so customers were left waiting in the drive-thru with no response.
This isn’t a one-time problem. I’ve had multiple visits here — including late at night when there were no other cars — where I waited several minutes just to be acknowledged. On more than one occasion, the employee appeared distracted and on their phone while customers were waiting.
I understand things happen, but consistently leaving people waiting without acknowledgment, or closing early without notice, is frustrating and avoidable. I’m hoping management addresses this, because it’s been a recurring issue.
This is late afternoon and night issues with this place.
alexa tracy
the worst dunkin in the area by far! so unprofessional, and i swear not a single worker knows what they’re doing. why is it taking 15+ minutes for a cup of black coffee when the drive through and inside is empty? also i have overheard MANY unpleasant things coming from workers in the back. if i could give 0 stars i woulf but 0/100000000 would NOT recommend. the 10 minute drive to candia or epping is worth it
Atmosphere: 1
Food: 1
Service: 1
Soph
So it’s hit or miss here. Sometimes my drink (iced latte) is on point, sometimes it’s literally flavored milk. Like actually. We’ve gotten one a few times now that had so much sweetener my stomach hurt after sipping it- it was like drinking the sweetener syrup not coffee/milk. Yes, I did mix it up like you’re supposed to- it was still like drinking syrup. No idea how that even happens. Other times like I said- the latte is flavored milk. Like, it’s straight up white not tan. Very very confusing I’m not sure, again, how that even happens. Truly. Baffling.
The most unfortunate though is how they are cleared out most mornings. I’m not sure what’s going on with their inventory ordering process, but you shouldn’t be sold out of all donuts and pastries by 9am. That’s crazy. I’m happy they’re successful but I mean come on. Specifically the holiday munchkins. Just simply order more if you know people clear them out… I don’t know. But it’s all just unfortunate.
Oh, lastly, it is impossible to get a mobile order refund which is super upsetting. I am owed quite a bit of money because I ordered things they apparently didn’t have in stock. I’ve emailed corporate numerous times and silence. Then the actual restaurant is zero help when in my opinion they should at least issue a gift card for the amount.
Amber Lagasse
I waited 25 minutes for my order (2 drinks). There were a number of us in the building and the manager told the employees (quite loudly) to focus on drive-thru and that people in the building could wait. I ordered ahead to allow time for them to make my drinks, but they still didn’t consider that when prioritizing others. When I received the drinks, the chai was scalding hot and my frozen coffee didn’t have any mocha sauce.
Atmosphere: 1
Food: 2
Service: 1
Alex McIntosh
Legend has it you can place a mobile order, take a pilgrimage across the planet, enter cryo sleep and it will still not be finished
Atmosphere: 1
Food: 4
Service: 1
Eric Richardson
Unbelievable slow, waited 20 minutes in the drive thru line didn’t even move…
Jesse Mathie
Used to go there every night and they were great. Since they got rid of the woman that was on opening shift it's gone completely downhill. The guy that's usually on micgroan and sighs anytime you order more then one thing and makes it clear your inconvenience him. They somehow don't know if they have donuts and munchkins despite them already having started trading them and being visible at the window. And they never have food anymore even an hour after opening.
Logan
Place is absolutely ridiculous how do you mess up not one but 2 breakfast sandwiches it's 4 different things put together HOW DO YOU MESS THIS UP ontop of that yall be slower then a sloth place needs to get a entire new staff I get it's fast food but these people can't even make simple things
Always busy but even with how busy they are they always still get my order right . Even at night I’ll get my coffee for the next day and they know my order when I pull up now !! Haha
Atmosphere: 5
Food: 5
Service: 5
wesley box
Asked for half a dozen of chocolate frosted donuts and was told no i had to order them individually or have the half a dozen be assorted. Make it make sense…. Been ordering them this way for years. Only sense this makes is to purposely deceive the customer.
Atmosphere: 2
Food: 3
Service: 1
Griever Ferrote
Managers and employees running around being aggressive and bad mouthing employees while there's a room full of customers is extremely unprofessional.
Learn how to compose yourself in fast paced environments
Atmosphere: 1
Food: 2
Service: 1
Bryan Files
I’ve had really bad experiences with this Dunkin location from them taking nearly 20 minutes to make my order to making an order completely wrong but I just got a hot coffee and the lid was barely on I set it aside and by the time I was out of the lot the cover was off and it had spilled over, no matter how simple the order something’s always wrong
Great coffee shop! The latte was perfectly smooth and flavorful, and the barista was super friendly. Cozy atmosphere with plenty of seating, perfect for working or chilling. Pastries were fresh too. Definitely my new go-to spot!
Atmosphere: 4
Food: 5
Service: 4
Great people that work there
Atmosphere: 5
Food: 5
Service: 5
I’ve had repeated issues with the drive-thru at this Dunkin’ location, and the most recent visit finally pushed me to leave a review.
I arrived shortly before the posted 6:00 PM closing time, but the store had already shut down around 5:45. The lights were still on and there was no sign indicating an early closure, so customers were left waiting in the drive-thru with no response.
This isn’t a one-time problem. I’ve had multiple visits here — including late at night when there were no other cars — where I waited several minutes just to be acknowledged. On more than one occasion, the employee appeared distracted and on their phone while customers were waiting.
I understand things happen, but consistently leaving people waiting without acknowledgment, or closing early without notice, is frustrating and avoidable. I’m hoping management addresses this, because it’s been a recurring issue.
This is late afternoon and night issues with this place.
the worst dunkin in the area by far! so unprofessional, and i swear not a single worker knows what they’re doing. why is it taking 15+ minutes for a cup of black coffee when the drive through and inside is empty? also i have overheard MANY unpleasant things coming from workers in the back. if i could give 0 stars i woulf but 0/100000000 would NOT recommend. the 10 minute drive to candia or epping is worth it
Atmosphere: 1
Food: 1
Service: 1
So it’s hit or miss here. Sometimes my drink (iced latte) is on point, sometimes it’s literally flavored milk. Like actually. We’ve gotten one a few times now that had so much sweetener my stomach hurt after sipping it- it was like drinking the sweetener syrup not coffee/milk. Yes, I did mix it up like you’re supposed to- it was still like drinking syrup. No idea how that even happens. Other times like I said- the latte is flavored milk. Like, it’s straight up white not tan. Very very confusing I’m not sure, again, how that even happens. Truly. Baffling.
The most unfortunate though is how they are cleared out most mornings. I’m not sure what’s going on with their inventory ordering process, but you shouldn’t be sold out of all donuts and pastries by 9am. That’s crazy. I’m happy they’re successful but I mean come on. Specifically the holiday munchkins. Just simply order more if you know people clear them out… I don’t know. But it’s all just unfortunate.
Oh, lastly, it is impossible to get a mobile order refund which is super upsetting. I am owed quite a bit of money because I ordered things they apparently didn’t have in stock. I’ve emailed corporate numerous times and silence. Then the actual restaurant is zero help when in my opinion they should at least issue a gift card for the amount.
I waited 25 minutes for my order (2 drinks). There were a number of us in the building and the manager told the employees (quite loudly) to focus on drive-thru and that people in the building could wait. I ordered ahead to allow time for them to make my drinks, but they still didn’t consider that when prioritizing others. When I received the drinks, the chai was scalding hot and my frozen coffee didn’t have any mocha sauce.
Atmosphere: 1
Food: 2
Service: 1
Legend has it you can place a mobile order, take a pilgrimage across the planet, enter cryo sleep and it will still not be finished
Atmosphere: 1
Food: 4
Service: 1
Unbelievable slow, waited 20 minutes in the drive thru line didn’t even move…
Used to go there every night and they were great. Since they got rid of the woman that was on opening shift it's gone completely downhill. The guy that's usually on micgroan and sighs anytime you order more then one thing and makes it clear your inconvenience him. They somehow don't know if they have donuts and munchkins despite them already having started trading them and being visible at the window. And they never have food anymore even an hour after opening.
Place is absolutely ridiculous how do you mess up not one but 2 breakfast sandwiches it's 4 different things put together HOW DO YOU MESS THIS UP ontop of that yall be slower then a sloth place needs to get a entire new staff I get it's fast food but these people can't even make simple things
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always busy but even with how busy they are they always still get my order right . Even at night I’ll get my coffee for the next day and they know my order when I pull up now !! Haha
Atmosphere: 5
Food: 5
Service: 5
Asked for half a dozen of chocolate frosted donuts and was told no i had to order them individually or have the half a dozen be assorted. Make it make sense…. Been ordering them this way for years. Only sense this makes is to purposely deceive the customer.
Atmosphere: 2
Food: 3
Service: 1
Managers and employees running around being aggressive and bad mouthing employees while there's a room full of customers is extremely unprofessional.
Learn how to compose yourself in fast paced environments
Atmosphere: 1
Food: 2
Service: 1
I’ve had really bad experiences with this Dunkin location from them taking nearly 20 minutes to make my order to making an order completely wrong but I just got a hot coffee and the lid was barely on I set it aside and by the time I was out of the lot the cover was off and it had spilled over, no matter how simple the order something’s always wrong
Atmosphere: 1
Food: 1
Service: 1
Waited 25 minutes for a medium ice coffee
Atmosphere: 1
Food: 4
Service: 1
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