I wanted the cookie dough frozen coffee with the whip cream, was told they did not have whip cream so I just got a ice coffee and loaded hash browns, coffee was ok but hasc browns were not even warm and the cheese was cold, I use to go to this dunks all the time but the last few times I have gone either the coffee is not made the way ask for it to be made or the sandwiches are awful..and sometimes the crew working are talking to each other and thet act like you are bothering them and the managers are never around..thay place has gone down the gutter!
Atmosphere: 1
Food: 1
Service: 1
Siera Marie
Ordered a sausage egg and cheese on a plain bagel and received a moldy egg that i already ate half of before i noticed. My egg was green and gray, i feel sick. When i brought it to the attention of the store they ignored my first 5 calls, 6th ring some slow kid answered and said there was no manager there. So instead i pulled up because i worked at dunks managers are always there till late afternoon. She was there so they lied, but when i came in about it she said it wasn’t moldy and it was just burnt, sorry no it was not look up what moldy eggs look like after processed it’s green and gray. im absolutely disgusted do not order from here.
Atmosphere: 1
Food: 1
Service: 1
Walt Mills
I was there 9am on a Saturday. It was busy and they had a lot of help but they were somewhat slow. Food, I got a bacon egg and cheese on an everything bagel and hash browns neither were hot. For the record they never are. I met up with a couple of friends and I must say nobody wipes the tables between guests.
Atmosphere: 4
Food: 4
Service: 3
Makenzie A
Gives small undercooked amounts of bacon on sandwich, always crowded, and service is generally poor quality. Would reccomend to go to either of the other two dunkins in town as they dont skimp out on bacon or quality.
Atmosphere: 1
Food: 1
Service: 2
Frederick Burnham
They had no iced coffee and it was over 80 degrees outside. Sorry we ran out. The last 2 visits to Dunkin was bad 👎👎. After over 50 years as a customer I think I'm done.
Cierta Wilcox
I ordered otg with my kids about 5-10 minutes before we got their (we were walking) first off the women working were all bickering and in TERRIBLE moods. The customers were sitting at tables and talking but all I could hear was the older woman at window speaking down to the woman making drinks.. 15 minutes after arriving I still stood waiting at the pick up counter. I didn't wanna touch the drinks or bags if they weren't mine so I checked to make sure I was at the correct dunks. I asked the darker skinned woman if they got my order she looked at me like I was annoying said nothing turned my drink and food bag around went to walk off and I said I had a donut and munchkins she sighed loudly grabbed the donut and threw it on the counter I said are the munchkins in here she rolled her eyes and grabbed them. I WILL NOT go to that dunkins again idc how close it is to my house their attitudes were TRASHY AND UNPROFESSIONAL. mind you 2 managers walked in and went straight out back while all the employees looked like they hated their lives. Maybe change the management or change the crew because those workers are miserable women. I feel bad for them.
Atmosphere: 1
Food: 3
Service: 1
Zayed Mahra
For some reason, every time you order hash browns at this location, they like to put them in the bag upside down. However, it is a fun surprise when you go to eat them! The wait is also ridiculous long for being the only person there
Atmosphere: 1
Food: 3
Service: 1
Samuel English
Got a small hot chocolate. How in the world do you mess that up. Can't take 2 secs and stir it completely. Gotta have powder chunks in my drink.
Food: 1
Matthew Mercier
Walked up to order my drinks and food and I stepped away to use the bathroom as I’m walking back our talking a lot of smack about me and my order horrible customer service
Atmosphere: 2
Food: 1
Service: 1
Josh McKinnon
Pretty lame to be out of the donut I ordered through the mobile app, with practically no donuts to choose from as a replacement on the shelf and then refuse to give me a "specialty" donut because it's not included in the "classic" lineup. Not a big deal, just poor customer service and policy.
I’ve tried this location sooooo many times due to convenience of its location. I’ve rarely had my order accurate, and the drive through line is always 20 plus minutes in late morning. I’ve attempted to pickup inside, but between being ignored by staff, and even longer lines, there is no good option. Management is careless and preoccupied while the staff seems to be undertrained. You could blame staffing, busy peaks etc… but if the location is consistently subpar, something else is wrong.
Atmosphere: 2
Food: 2
Service: 2
Kadria Powell
Thank you for our perfectly made iced coffees! We can always count on you to make them just the way we order.
Atmosphere: 5
Food: 5
Service: 5
Peter Dube Jr
The staff are exceptionally friendly and personable, but a few are disorganized and the rest do a great job working around that. They always seem understaffed, but well managed otherwise. The donuts are over processed, but that's happening everywhere, and the coffee is great.
Parking: Decent parking, but over crowded drive through.
I wanted the cookie dough frozen coffee with the whip cream, was told they did not have whip cream so I just got a ice coffee and loaded hash browns, coffee was ok but hasc browns were not even warm and the cheese was cold, I use to go to this dunks all the time but the last few times I have gone either the coffee is not made the way ask for it to be made or the sandwiches are awful..and sometimes the crew working are talking to each other and thet act like you are bothering them and the managers are never around..thay place has gone down the gutter!
Atmosphere: 1
Food: 1
Service: 1
Ordered a sausage egg and cheese on a plain bagel and received a moldy egg that i already ate half of before i noticed. My egg was green and gray, i feel sick. When i brought it to the attention of the store they ignored my first 5 calls, 6th ring some slow kid answered and said there was no manager there. So instead i pulled up because i worked at dunks managers are always there till late afternoon. She was there so they lied, but when i came in about it she said it wasn’t moldy and it was just burnt, sorry no it was not look up what moldy eggs look like after processed it’s green and gray. im absolutely disgusted do not order from here.
Atmosphere: 1
Food: 1
Service: 1
I was there 9am on a Saturday.
It was busy and they had a lot of help but they were somewhat slow.
Food, I got a bacon egg and cheese on an everything bagel and hash browns neither were hot.
For the record they never are.
I met up with a couple of friends and I must say nobody wipes the tables between guests.
Atmosphere: 4
Food: 4
Service: 3
Gives small undercooked amounts of bacon on sandwich, always crowded, and service is generally poor quality. Would reccomend to go to either of the other two dunkins in town as they dont skimp out on bacon or quality.
Atmosphere: 1
Food: 1
Service: 2
They had no iced coffee and it was over 80 degrees outside. Sorry we ran out. The last 2 visits to Dunkin was bad 👎👎. After over 50 years as a customer I think I'm done.
I ordered otg with my kids about 5-10 minutes before we got their (we were walking) first off the women working were all bickering and in TERRIBLE moods. The customers were sitting at tables and talking but all I could hear was the older woman at window speaking down to the woman making drinks.. 15 minutes after arriving I still stood waiting at the pick up counter. I didn't wanna touch the drinks or bags if they weren't mine so I checked to make sure I was at the correct dunks. I asked the darker skinned woman if they got my order she looked at me like I was annoying said nothing turned my drink and food bag around went to walk off and I said I had a donut and munchkins she sighed loudly grabbed the donut and threw it on the counter I said are the munchkins in here she rolled her eyes and grabbed them. I WILL NOT go to that dunkins again idc how close it is to my house their attitudes were TRASHY AND UNPROFESSIONAL. mind you 2 managers walked in and went straight out back while all the employees looked like they hated their lives. Maybe change the management or change the crew because those workers are miserable women. I feel bad for them.
Atmosphere: 1
Food: 3
Service: 1
For some reason, every time you order hash browns at this location, they like to put them in the bag upside down. However, it is a fun surprise when you go to eat them! The wait is also ridiculous long for being the only person there
Atmosphere: 1
Food: 3
Service: 1
Got a small hot chocolate. How in the world do you mess that up. Can't take 2 secs and stir it completely. Gotta have powder chunks in my drink.
Food: 1
Walked up to order my drinks and food and I stepped away to use the bathroom as I’m walking back our talking a lot of smack about me and my order horrible customer service
Atmosphere: 2
Food: 1
Service: 1
Pretty lame to be out of the donut I ordered through the mobile app, with practically no donuts to choose from as a replacement on the shelf and then refuse to give me a "specialty" donut because it's not included in the "classic" lineup. Not a big deal, just poor customer service and policy.
Restaurantji Recommends
I’ve tried this location sooooo many times due to convenience of its location. I’ve rarely had my order accurate, and the drive through line is always 20 plus minutes in late morning. I’ve attempted to pickup inside, but between being ignored by staff, and even longer lines, there is no good option. Management is careless and preoccupied while the staff seems to be undertrained. You could blame staffing, busy peaks etc… but if the location is consistently subpar, something else is wrong.
Atmosphere: 2
Food: 2
Service: 2
Thank you for our perfectly made iced coffees! We can always count on you to make them just the way we order.
Atmosphere: 5
Food: 5
Service: 5
The staff are exceptionally friendly and personable, but a few are disorganized and the rest do a great job working around that. They always seem understaffed, but well managed otherwise. The donuts are over processed, but that's happening everywhere, and the coffee is great.
Parking: Decent parking, but over crowded drive through.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Doughnut
Joe was awesome to us
Atmosphere: 5
Food: 4
Service: 5
Coffee always tastes burnt
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