Some how they always mess up something either it's the wrong drink or wrong food or the food we do get is half
Atmosphere: 1
Food: 2
Service: 1
Ky Hanscom
I ordered matcha and I specifically told the (new guy) no Ice he put Ice anyway and by the time I removed all of It I had less than a half a cup of matcha put together In both cups. I wont be coming back to this location.
Atmosphere: 3
Food: 1
Service: 1
Joseph Lemieux
The lady working the front says to everyone to use the drive thru if they wanted service.i said that I couldn't and she said well I don't know how long it will be before I can help you. So I waited about 10 minutes than I left and when I was going out the door she was there helping a lady who had just walked in. I would never waste my time going to that one ever again
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Muffins, Donuts
Jennifer Schelly
Standard Dunkin in a convenience store experience. Bathrooms were mostly clean.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Kelly Mccabe
Wasn't the best dunkins I've been too the 2 employees were pretty rude and it wasn't that clean and there was like nothing to
Atmosphere: 2
Food: 3
Service: 2
Dia Tibbetts
Instead of telling me they were out of the swirl I ordered they just skipped it and had me waiting for 15 minutes. Finally someone asked what I was waiting for, went to ask about it and then was told about the out of stock order. At this point they offered something different, which honestly I didn't trust them to make after they'd already wasted so much of my time. So that suggested I go to another of their franchisee's locations, all of which were extremely out of my way. So no refund, and support is closed so I guess I get no coffee today. Great job guys! Support local instead and just go to Bean Me Up or make it at home, because this location is horrible and I would suggest not supporting their other locations owned by the same person.
Atmosphere: 1
Food: 1
Service: 1
Peter Rodgers
Waited in line for 15 minutes and order was wrong and paid for a $6 drink that wasn’t what I
Atmosphere: 1
Food: 1
Service: 1
GrannyO197309
First of all, why does Dunkin Donuts always seem to serve watered down coffee? This restaurant's coffee waa like drinking hot water. The breakfast sandwiches were hot but that's all I can say about them. The place needed a good cleaning. The bathrooms were locked. Not a pleasant stop for us
Adam Anthony
25 min drive through experience with no line…After 10+ min of “hold on” placed order — informed there was no egg available.“Regular ice” looks and tastes like water with some coffee added.
Atmosphere: 1
Food: 1
Service: 1
Matt LHeureux
Worst dunkins I've ever been to. Started using the app to avoid having to wait 20+ minutes everyday and 75% of the time they forget your order, make your order and leave it sitting behind the counter, or make the order incorrectly. The biggest issue is they acknowledge their mistakes every single time yet never take any actions to fix them.
Best Dunkin's around, always well staffed and friendly people! The manager Martina is doing a great job keeping everyone happy and customers coming back. Coffees are made very well and accurately and taste so much better than other locations. Keep up the good work crew!
Tonya & Martina are the best! My order is always correct & they’re fast ♥️
Ron Terpstra
Ordered less ice and have ordered more ice and received less. The lid must have been hard to put on based on how much ice was in the cup.
Atmosphere: 1
Food: 1
Service: 1
Kari-Sue Marcos
You don't get a happy good morning, you get an uuhhh. Sorry for the wait. V after waiting 3 minutes for someone. You order, you say thank you and she says yep. You get to the window, only person in line.... Only one..... And you wait 8 minutes at the window for 2 iced coffees. 4 people running around like mice.... Back and forth.. tripping over each other!;nooooo order. Now we have one car behind us Grumpy face on this girl. Service is getting worse and worse with people who couldnt care less for positive customer service.
Atmosphere: 1
Food: 1
Service: 1
Catherine S. Dragonfly
ALL DD rarely have coffee rolls. You can sit in line for 1/2 hour to find there are none. WHY
Some how they always mess up something either it's the wrong drink or wrong food or the food we do get is half
Atmosphere: 1
Food: 2
Service: 1
I ordered matcha and I specifically told the (new guy) no Ice he put Ice anyway and by the time I removed all of It I had less than a half a cup of matcha put together In both cups. I wont be coming back to this location.
Atmosphere: 3
Food: 1
Service: 1
The lady working the front says to everyone to use the drive thru if they wanted service.i said that I couldn't and she said well I don't know how long it will be before I can help you. So I waited about 10 minutes than I left and when I was going out the door she was there helping a lady who had just walked in. I would never waste my time going to that one ever again
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Muffins, Donuts
Standard Dunkin in a convenience store experience. Bathrooms were mostly clean.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Wasn't the best dunkins I've been too the 2 employees were pretty rude and it wasn't that clean and there was like nothing to
Atmosphere: 2
Food: 3
Service: 2
Instead of telling me they were out of the swirl I ordered they just skipped it and had me waiting for 15 minutes. Finally someone asked what I was waiting for, went to ask about it and then was told about the out of stock order. At this point they offered something different, which honestly I didn't trust them to make after they'd already wasted so much of my time. So that suggested I go to another of their franchisee's locations, all of which were extremely out of my way. So no refund, and support is closed so I guess I get no coffee today. Great job guys! Support local instead and just go to Bean Me Up or make it at home, because this location is horrible and I would suggest not supporting their other locations owned by the same person.
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 15 minutes and order was wrong and paid for a $6 drink that wasn’t what I
Atmosphere: 1
Food: 1
Service: 1
First of all, why does Dunkin Donuts always seem to serve watered down coffee? This restaurant's coffee waa like drinking hot water. The breakfast sandwiches were hot but that's all I can say about them. The place needed a good cleaning. The bathrooms were locked. Not a pleasant stop for us
25 min drive through experience with no line…After 10+ min of “hold on” placed order — informed there was no egg available.“Regular ice” looks and tastes like water with some coffee added.
Atmosphere: 1
Food: 1
Service: 1
Worst dunkins I've ever been to. Started using the app to avoid having to wait 20+ minutes everyday and 75% of the time they forget your order, make your order and leave it sitting behind the counter, or make the order incorrectly. The biggest issue is they acknowledge their mistakes every single time yet never take any actions to fix them.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Best Dunkin's around, always well staffed and friendly people! The manager Martina is doing a great job keeping everyone happy and customers coming back. Coffees are made very well and accurately and taste so much better than other locations. Keep up the good work crew!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Caramel Iced Macchiato, Bagels
Tonya & Martina are the best! My order is always correct & they’re fast ♥️
Ordered less ice and have ordered more ice and received less. The lid must have been hard to put on based on how much ice was in the cup.
Atmosphere: 1
Food: 1
Service: 1
You don't get a happy good morning, you get an uuhhh. Sorry for the wait. V after waiting 3 minutes for someone. You order, you say thank you and she says yep. You get to the window, only person in line.... Only one..... And you wait 8 minutes at the window for 2 iced coffees. 4 people running around like mice.... Back and forth.. tripping over each other!;nooooo order. Now we have one car behind us Grumpy face on this girl. Service is getting worse and worse with people who couldnt care less for positive customer service.
Atmosphere: 1
Food: 1
Service: 1
ALL DD rarely have coffee rolls. You can sit in line for 1/2 hour to find there are none. WHY