Dunkin'
Shell Station, 95 Farmington Rd, Rochester
(603) 330-5160
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Timeliness and order accuracy were perfect! My only complaint was that my box of donuts was packaged upside down𤣠no complaints on the food itself!
Atmosphere: 5
Food: 5
Service: 5
Sat in like for 15 minutes as the only one in the drive through. Eventually just left since I was never served.
Atmosphere: 1
Food: 1
Service: 1
Terrible
Atmosphere: 1
Food: 2
Service: 1
I ordered a medium frozen hot chocolate and it tasted absolutely disgusting like the machine hasn't been cleaned in a year so I brought it back, they gave me another one.And that one also tasted like complete crap.I would not recommend this dunkin's.To my worst enemy, there is definitely a health hazard going on.In that place, the donuts were completely stale.Absolutely disgusting. So I brought my drink to the dunkin' donuts in milton, and they refunded me a new drink and it was absolutely amazing
Atmosphere: 1
Food: 1
Service: 1
Just sat in the drive thru with no one in front of us. The guy at the window had his headset on and was cussing about a mess in there. We yelled multiple times ā can we place and orderā after 10 minutes of no response and the guy still cussing into the mic at the ordering station we drove up to the window. There was SIX guys in there working they all looked at us in the window and no one came over. There was no one at the counter. We then yelled hey can we place an order and they again all looked and no one came over. What an absolute disaster. 6 of you and you canāt take an order? Waited at the window for another 5 minutes before just driving away. Absolutely pathetic.
For one they have a women working for the company and she likes to drink with minors on the clock and think she is management and isn't. She also has the worst attitude problem and likes to give customers dirty looks. And her name is Rebecca.
Atmosphere: 1
Food: 1
Service: 1
I waited 10 minutes just to order bacon and then they handed me uncooked cold bacon 10 seconds after I ordered it lol. They were acting like they were super busy but there was like 2 cars and 2 people in the lobby....
Food: 1
Service: 1
Nice people
Atmosphere: 2
Food: 3
Service: 3
This is by far the most despicable location I've seen. Employees smoking outside, ignoring you, to come on to not wash their hands to serve you. Talking, i assume to their boyfriend? But I'm trying to place an order? My chocolate frosted was plain chocolate, my black ice coffee came out regular. Nothing was right. When i brought it up, she got confrontational. Sorry not worth the $20. I'll go across the street to Walmart next time.
Atmosphere: 1
Food: 1
Service: 1
Busy
Parking: Busy
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Restaurantji Recommends
This is now by far the worst Dunkinās in the area. Iāve waited over 20 minutes on multiple occasions for a medium hot regular when there are no other customers. They got my wifeās order wrong (bacon when asked for veg)- the first order took 15 minutes, after waiting for the corrected item they argued the item hadnāt been paid for yet. I canāt understand how this place can be this bad. I wouldnāt keep stopping here except itās in a convenient location.
Oh yea, and they made me a Macha Latte⦠but used coffee instead of milk. WTH? Blah.
Food: 3
Ordered food. It was burnt. Service was rude.
Atmosphere: 2
Food: 3
Service: 2
Probably the worst dunks I have been to. Very rude staff and whenever I order a sandwich, it is almost always frozen in the middle.
I come here for my boss with 3 different drinks. I say them clear and loud and the lady was rude first off and messed up all the drinks. One of them was a frozen hot chocolate and she gave me a frozen coffee. Open up your ears and hear a little, the whole staff is extremely rude and all of the orders are messed up. Absolutely unacceptable
Atmosphere: 1
Food: 1
Service: 1
I waited in line this morning for 25 minutes. There was only three cars in front of me. I understand this may be due to understaffing however we received our food right as we got up to the window and it took them at least five minutes to bring coffee (Three black coffees) when we did get the food the coffee was great how ever the bagels had like one sccop of cream cheese were dry and nearly toasted.
Atmosphere: 1
Food: 3
Service: 1
Loading...