We managed to go on the off peak moment before a rush - we've waited for a seat before, today was no rush, no wait, for a seat. The waitress was friendly enough, but the time between getting or drinks and menus, to the time we were ready to order seemed to be a long time - compared to when the order was taken and the food came, we waited longer for the initial orders to be taken. We definitely got our orders, and had our fill, but it seemed like we did have minimal time with her, when she came around. Not really a complaint, just an observation, if she hadn't left the extra carafe of coffee, she would have been sought; go, the food is edible, the company is what You make it, but don't expect to see the waitress if You do have a need/concern, if we didn't like the food, I'm still not sure she'd have stuck around to hear that answer either. She was pleasant, but didn't expect the long wait for the second time, and the fly by check in, she lingered longer for the check than for any other time. Food was good, will come back, just caught me off guard for how absent the staff was during a lull. I still can't get over the small bug I swatted away while eating, and that kind of bothers me, but I know flies are insidious and sneak in on others, given it was small, and I saw one, I figured that it must have traveled in on someone - but I took the rest of my food 'to go'. For $30, and two meals, I'll come back, but not too soon.
Atmosphere: 4
Food: 5
Service: 4
Philippe D'Ambroise
It was ok
Atmosphere: 3
Food: 3
Service: 3
Luna O'Hall
Very nice. Mostly empty tho.. food was good !
Atmosphere: 5
Food: 3
Service: 4
Sylvan Vixen
Says they’re open till 9 Anytime I show up around 7-8 they’re closed. Shitty business practice
Atmosphere: 1
Food: 1
Service: 1
Jessie Kalap
I love IHOP and this is my favorite restaurant in the Rochester area. The food is always good and hot and the service is always friendly and the prices are great
Atmosphere: 5
Food: 5
Service: 5
Willow Nick
Shae Janvrin always has a very bad attitude we're really confused
Atmosphere: 1
Food: 1
Service: 1
Kristy B
Was not thrilled with my experience here. Didn't like the open concept of the dining room. There are so wall barriers between the booths so it feels like you're sitting right next to the table beside you. The table behind us had a small child and he was able to just lean into our booth with ease and it was awkward and uncomfortable. The table on the other side of us could hear our conversation.
The food I was most disappointed with. I tried the smokehouse meal and the "sausage" that comes with the meal is literally just hot dogs cut in half and grilled. (Pictured in my photo) And finally there was no real maple syrup. I've never been to an ihop and not had the option to get real maple syrup.
Overall just not impressed.
Atmosphere: 2
Food: 2
Service: 3
Jean Coigley
Everytime we try to go here they never have enough staff. We stood waiting to be seated for over 5 minutes without even being acknowledged by anyone. We had a line forming behind us. One waitress came out delivery food and never even looked over. Place had 6 groups of customers. We walked out!
Atmosphere: 4
Food: 4
Service: 1
Robert Wyman
Great food, and our waitress was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Tarsha Larose
I have only dined at this location once. I usually opt for takeout as it is quite challenging to secure a table, despite the lack of customers. The staff takes an excessive amount of time to attend to you, often engaging in idle chatter. Unfortunately, when I order delivery, my order is consistently incorrect. I use DoorDash at least twice a week and always order the same thing, yet there is always an item missing or an error in my order. It appears that it may be time to find an alternative dining option.
We managed to go on the off peak moment before a rush - we've waited for a seat before, today was no rush, no wait, for a seat. The waitress was friendly enough, but the time between getting or drinks and menus, to the time we were ready to order seemed to be a long time - compared to when the order was taken and the food came, we waited longer for the initial orders to be taken. We definitely got our orders, and had our fill, but it seemed like we did have minimal time with her, when she came around. Not really a complaint, just an observation, if she hadn't left the extra carafe of coffee, she would have been sought; go, the food is edible, the company is what You make it, but don't expect to see the waitress if You do have a need/concern, if we didn't like the food, I'm still not sure she'd have stuck around to hear that answer either. She was pleasant, but didn't expect the long wait for the second time, and the fly by check in, she lingered longer for the check than for any other time. Food was good, will come back, just caught me off guard for how absent the staff was during a lull. I still can't get over the small bug I swatted away while eating, and that kind of bothers me, but I know flies are insidious and sneak in on others, given it was small, and I saw one, I figured that it must have traveled in on someone - but I took the rest of my food 'to go'. For $30, and two meals, I'll come back, but not too soon.
Atmosphere: 4
Food: 5
Service: 4
It was ok
Atmosphere: 3
Food: 3
Service: 3
Very nice. Mostly empty tho.. food was good !
Atmosphere: 5
Food: 3
Service: 4
Says they’re open till 9
Anytime I show up around 7-8 they’re closed.
Shitty business practice
Atmosphere: 1
Food: 1
Service: 1
I love IHOP and this is my favorite restaurant in the Rochester area. The food is always good and hot and the service is always friendly and the prices are great
Atmosphere: 5
Food: 5
Service: 5
Shae Janvrin always has a very bad attitude we're really confused
Atmosphere: 1
Food: 1
Service: 1
Was not thrilled with my experience here. Didn't like the open concept of the dining room. There are so wall barriers between the booths so it feels like you're sitting right next to the table beside you. The table behind us had a small child and he was able to just lean into our booth with ease and it was awkward and uncomfortable. The table on the other side of us could hear our conversation.
The food I was most disappointed with. I tried the smokehouse meal and the "sausage" that comes with the meal is literally just hot dogs cut in half and grilled. (Pictured in my photo) And finally there was no real maple syrup. I've never been to an ihop and not had the option to get real maple syrup.
Overall just not impressed.
Atmosphere: 2
Food: 2
Service: 3
Everytime we try to go here they never have enough staff. We stood waiting to be seated for over 5 minutes without even being acknowledged by anyone. We had a line forming behind us. One waitress came out delivery food and never even looked over. Place had 6 groups of customers. We walked out!
Atmosphere: 4
Food: 4
Service: 1
Great food, and our waitress was fantastic.
Atmosphere: 5
Food: 5
Service: 5
I have only dined at this location once. I usually opt for takeout as it is quite challenging to secure a table, despite the lack of customers. The staff takes an excessive amount of time to attend to you, often engaging in idle chatter. Unfortunately, when I order delivery, my order is consistently incorrect. I use DoorDash at least twice a week and always order the same thing, yet there is always an item missing or an error in my order. It appears that it may be time to find an alternative dining option.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Always great place to at iHop. Friendly staff and quick service. All 13 orders came correctly! Keep up the great work
Dietary restrictions: Upon request
Kid-friendliness: Is a family restaurant
Wheelchair accessibility: One floor no steps
Recommended dishes: French Toast Combo, Silverware
There’s not any specials. Pricey for what You get.
Atmosphere: 5
Food: 3
Service: 5
Great food. Service was great
Atmosphere: 5
Food: 5
Service: 5
More than enough to eat. Took my granddaughter she gives it 5 stars all the way.
Atmosphere: 5
Food: 5
Service: 5
Good friendly service! Very cheerful, even on the holiday.
Kid-friendliness: Very kid friendly!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Crepes
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