Chicken , mashed potato and biscuit tasted like it was made at least 4-5 hours ago. I ate there at 4pm . I order original recipe and they were out of it? At 4pm. Had to get the extra crispy. Which made the fact that it had been sitting even worse. Just moved to the neighborhood. Won't be going back.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Cole Slaw
Gary Hodgdon
Ordered online wasn't ready, had to substitute extra crispy for original, got 7 pieces instead of 8
Food: 2
Service: 2
Janet D'Eon
Take out- EXCELLENT service and utmost courtesy displayed! We called with our order 5 min b4 we got off the Spaulding, expecting to wait because it was short notice on our part. Amazingly, they got our food out to us in 4 min and politely apologized for keeping us waiting. My goodness, not a problem whatsoever! Great job, young man!!!
Food: 5
Service: 5
Norman Davis
Everything terrible....1st time I gave it a try they messed up the entire meal so I gave them a 2nd chance today and wanted a spicy chicken sandwich not a chicken tender sandwich....huge difference place sucks
Atmosphere: 1
Food: 1
Service: 1
Walter Borowski
Went on a Sunday night and was told at the drive up window that the online menu was different from what was available. Thought that's strange but ordered what they had. Got home and found the worse chicken I've ever had. Much worse than grocery store fried chicken and even worse than gas station chicken. Ordered extra crispy, got regular that was greasy and small pieces. The "wing" portion was the size of a golf ball and inedible.
Atmosphere: 1
Food: 1
Service: 1
Jon Graham
It’s a hit and mostly miss. The service has always been confused we received a wrong order once the chicken tastes like yesterdays same with the fries
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 5 Dollar Fill Up, French Fries, Cole Slaw, Chicken Tender, Fill Up Box, Mashed Potatoes & Gravy
Frank Reynolds NH
I have better luck here than the sommersworth one .
virginia fogg
food was good. all tables were filthy. this was at 10:45 am
Atmosphere: 1
Food: 4
Service: 4
Jerry Summers
The manager at this store verbally assaulted my girlfriend after she had been waiting for over 30 minutes for a doordash order and made a very polite and courteous complaint about the ridiculous amount of time it was taking. Then the manager on duty at 1730 on 13 Oct 2024 proceeded to tell her to come back there to make the food herself. I objected to the way he was talking to her and he kicked us out of the store and refused to give me his name or store number. I will be making a complaint to corporate as well. The manager that was working was extremely rude and does not need to be in a position where he deals with people at all. The lack of professionalism in this store and the inordinate amount of time it takes them to do a very simple job needs to be addressed by a district manager ASAP or this store just needs to be shut down. I don't know about the rest of you out there, but I will not be giving my money to a store that fails on every level of the food service industry standards. Yeah, it's KFC not some fancy restaurant. That doesn't mean they get to treat their customers poorly when the customer has been waiting for far longer than what is a reasonable amount of time to wait for a simple KFC order.
Atmosphere: 1
Food: 1
Service: 1
Chad Fillion
Friendly staff despite our of a few things and looking severely understaffed. No large drinks, out of cole slaw, out of a few sauces, and 15-20 min for a drive thru order. Nothing terrible about the staff, but management may want to review scheduling, and par levels for prep and inventory.
Guy in Management in the afternoon beyond unprofessional got staff standing around not working annd shooting the shit and have people standing around in the lobby waiting 15-30 mins just for someone to take their order or help them out! then blames because they are short staffed. When they got the employees they are just goofing off! Will never go there again no questions asked
Kristin Goodell
HORRIBLE!!! My husband just went through the drivethru and the manager of this store was absolutely MISERABLE!! Extremely rude. Never going there again.
Service: 1
D
They suck so bad ?????
Atmosphere: 1
Food: 1
Service: 1
J Summers
The manager at this store verbally assaulted my girlfriend after she had been waiting for over 30 minutes for a doordash order and made a very polite and courteous complaint about the ridiculous amount of time it was taking. Then the manager on duty at 1730 on 13 Oct 2024 proceeded to tell her to come back there to make the food herself. I objected to the way he was talking to her and he kicked us out of the store and refused to give me his name or store number. I will be making a complaint to corporate as well. The manager that was working was extremely rude and does not need to be in a position where he deals with people at all. The lack of professionalism in this store and the inordinate amount of time it takes them to do a very simple job needs to be addressed by a district manager ASAP or this store just needs to be shut down. I don't know about the rest of you out there, but I will not be giving my money to a store that fails on every level of the food service industry standards. Yeah, it's KFC not some fancy restaurant. That doesn't mean they get to treat their customers poorly when the customer has been waiting for far longer than what is a reasonable amount of time to wait for a simple KFC order.
Atmosphere: 1
Food: 1
Service: 1
Amanda Kane
If I could give zero stars i would. I've given this place chance after chance and the service SUCKS and the food is just as bad EVERY TIME. My order has not ever been correct. Not once. Hire some people who actually wanna br they are RUNNING YOUR STORE TO THE
Chicken , mashed potato and biscuit tasted like it was made at least 4-5 hours ago. I ate there at 4pm . I order original recipe and they were out of it? At 4pm. Had to get the extra crispy.
Which made the fact that it had been sitting even worse. Just moved to the neighborhood.
Won't be going back.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Cole Slaw
Ordered online wasn't ready, had to substitute extra crispy for original, got 7 pieces instead of 8
Food: 2
Service: 2
Take out- EXCELLENT service and utmost courtesy displayed!
We called with our order 5 min b4 we got off the Spaulding, expecting to wait because it was short notice on our part.
Amazingly, they got our food out to us in 4 min and politely apologized for keeping us waiting.
My goodness, not a problem whatsoever! Great job, young man!!!
Food: 5
Service: 5
Everything terrible....1st time I gave it a try they messed up the entire meal so I gave them a 2nd chance today and wanted a spicy chicken sandwich not a chicken tender sandwich....huge difference place sucks
Atmosphere: 1
Food: 1
Service: 1
Went on a Sunday night and was told at the drive up window that the online menu was different from what was available. Thought that's strange but ordered what they had. Got home and found the worse chicken I've ever had. Much worse than grocery store fried chicken and even worse than gas station chicken. Ordered extra crispy, got regular that was greasy and small pieces. The "wing" portion was the size of a golf ball and inedible.
Atmosphere: 1
Food: 1
Service: 1
It’s a hit and mostly miss. The service has always been confused we received a wrong order once the chicken tastes like yesterdays same with the fries
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 5 Dollar Fill Up, French Fries, Cole Slaw, Chicken Tender, Fill Up Box, Mashed Potatoes & Gravy
I have better luck here than the sommersworth one .
food was good. all tables were filthy. this was at 10:45 am
Atmosphere: 1
Food: 4
Service: 4
The manager at this store verbally assaulted my girlfriend after she had been waiting for over 30 minutes for a doordash order and made a very polite and courteous complaint about the ridiculous amount of time it was taking. Then the manager on duty at 1730 on 13 Oct 2024 proceeded to tell her to come back there to make the food herself. I objected to the way he was talking to her and he kicked us out of the store and refused to give me his name or store number. I will be making a complaint to corporate as well. The manager that was working was extremely rude and does not need to be in a position where he deals with people at all. The lack of professionalism in this store and the inordinate amount of time it takes them to do a very simple job needs to be addressed by a district manager ASAP or this store just needs to be shut down. I don't know about the rest of you out there, but I will not be giving my money to a store that fails on every level of the food service industry standards. Yeah, it's KFC not some fancy restaurant. That doesn't mean they get to treat their customers poorly when the customer has been waiting for far longer than what is a reasonable amount of time to wait for a simple KFC order.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff despite our of a few things and looking severely understaffed. No large drinks, out of cole slaw, out of a few sauces, and 15-20 min for a drive thru order. Nothing terrible about the staff, but management may want to review scheduling, and par levels for prep and inventory.
Atmosphere: 3
Food: 3
Service: 5
Restaurantji Recommends
Guy in Management in the afternoon beyond unprofessional got staff standing around not working annd shooting the shit and have people standing around in the lobby waiting 15-30 mins just for someone to take their order or help them out! then blames because they are short staffed. When they got the employees they are just goofing off! Will never go there again no questions asked
HORRIBLE!!! My husband just went through the drivethru and the manager of this store was absolutely MISERABLE!! Extremely rude. Never going there again.
Service: 1
They suck so bad ?????
Atmosphere: 1
Food: 1
Service: 1
The manager at this store verbally assaulted my girlfriend after she had been waiting for over 30 minutes for a doordash order and made a very polite and courteous complaint about the ridiculous amount of time it was taking. Then the manager on duty at 1730 on 13 Oct 2024 proceeded to tell her to come back there to make the food herself. I objected to the way he was talking to her and he kicked us out of the store and refused to give me his name or store number. I will be making a complaint to corporate as well. The manager that was working was extremely rude and does not need to be in a position where he deals with people at all. The lack of professionalism in this store and the inordinate amount of time it takes them to do a very simple job needs to be addressed by a district manager ASAP or this store just needs to be shut down. I don't know about the rest of you out there, but I will not be giving my money to a store that fails on every level of the food service industry standards. Yeah, it's KFC not some fancy restaurant. That doesn't mean they get to treat their customers poorly when the customer has been waiting for far longer than what is a reasonable amount of time to wait for a simple KFC order.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars i would. I've given this place chance after chance and the service SUCKS and the food is just as bad EVERY TIME. My order has not ever been correct. Not once. Hire some people who actually wanna br they are RUNNING YOUR STORE TO THE
Atmosphere: 1
Food: 1
Service: 1
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