McDonald's

291 N Main St, Rochester
(603) 332-6829

Recent Reviews

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Gianna C

Food was how every other McDonald's taste. Every trash can was overfilled, place was not taken care of. Waited over 15 minutes for someone to ask me about my order and a total of 35 minutes for all the food to come out, and still be messed up. Drive through and walk in was backed up horribly. Staff was not pleasant to any customer. Would recommend going to the tacobell across the street, as many who entered this McDonald's asked about the service and left to go there.

Atmosphere: 1

Food: 2

Service: 1

Paul Carrier

This is by far the worst McDonald’s location if you’re expecting your food in a timely or reasonable manner. I placed an order on the app, then waited in a drive-thru line of only four cars for over 45 minutes. When I finally reached the window, the staff offered no apology. I asked if something unusual was going on, since such a long wait at a fast-food restaurant seemed unreasonable. Instead of addressing the concern, the employee made excuses and called over the manager.

The manager was dismissive, accused me of exaggerating, and even called me a liar. Rather than apologizing, she became defensive and told me, “If you are not satisfied, then don’t come back!”

I absolutely would not recommend this location. It’s worth driving across the street to Taco Bell or Burger King, or, if you must have McDonald’s, making the trip across town

Atmosphere: 1

Food: 2

Service: 1

Jennifer Huke

Place was terribly food upside down and 🍟 cold

Atmosphere: 5

Food: 5

Service: 5

Linda Norris

EXCELLENT DRIVE THRU STAFF. SUPER POLITE, NICE, SUPER UNDERPAID, EFFICIENT WITH THE COLD FOOD ORDERS!

FOOD = HORRIBLE. COLD FRENCH FIES & COLD BURGERS!

ENOUGH SAID ABOUT THE AWFUL FOOD. THERE WERE VERY FEW CUSTOMERS IN DRIVE - THRU (2) LINES @ 6:09 PM (EST) !! yeah!! FOOD IS NOT WORTH THE WAIT, ANYMORE!!

ELECTRONIC MENU BOARDS JUMP IN & OUT. MENU BOARDS ARE COMPLICATED ENOUGH (JUST LIKE @ KFC)!!! TOO MANY COMBOS, TOO MANY SIZES TO FIGURE OUT, TOOOOOOOO MANY USELESS SOFT DRINKS TO FIGURE OUT - MENU IS SOOO COMPLICATED, NOW & WITH MENU (2 - OF THEM!!) BOARDS FADING OUT - JUMPING IN & OUT BOTH MENU BOARDS!!!
IT' S IMPOSSIBLE TO READ THE MENUS. THEN DRIVE THRU CUSTOMERS ARE BOMBARDED WITH SUPER STUPID QUESTIONS? QUESTIONS? QUESTIONS?
APPLE PAY? (WHAT IS THAT? ) WHAT ARE YOU ORDERING? DO YOU WANT A RECEIPT TOO? WHAT ABOUT DRINKS?????

I HAD NOT EVEN ORDERED YET - BECAUSE THE (2) DAMN MENU SCREENS HAVE PARKINSON'S DISEASE!! CAN ELECTRONIC BOARDS GET PARKINSON'S DISEASE? OR PERHAPS BOTH BOARDS HAVE ST. VITUS DANCE?????
YES!!! THAT IS A REAL DISEASE!

FIX THE DAMN ELECTRONIC MENU SCREENS, PLEASE!!! BEFORE THESE THINGS TRiGGER SOMEONE'S EPILEPSY!!!

Atmosphere: 2

Food: 1

Service: 5

Даниил Шапарь

I waited 25 minutes for pancakes and lemonade in an empty restaurant. Never come here if you value your time.

Adam Wint

Driving home from a bike race on a bright afternoon, I found myself craving something cool and refreshing, a familiar comfort to cap my busy weekend. The illuminated golden arches of a nearby McDonald's called out from the highway. Deciding to give myself a brief pause, I pulled in and ordered a large Diet Coke at the drive-thru, eager for a taste of something simple.

Moments later, I took my first sip—cold, bubbly, with that signature fountain blend that only McDonald's seems to perfect. The carbonation was just right, and the mix had that crisp, satisfying bite that instantly invigorated me. For a moment, time seemed to slow down as I enjoyed the small but excellent pleasure, my busy day feeling a touch lighter with every taste.

As I drove off, Diet Coke in hand, I felt surprisingly recharged. That quick detour, hardly more than a few minutes, proved just how much small comforts can brighten even the most demanding day. Sometimes, excellence hides in the simplest moments—a lesson I tucked away to share with my children someday.

Food: 5

Service: 5

Tamara Mccoole

Dark atmosphere and takes FOREVER to get food (even just fries ordered 10 mins ahead of time) 👎

Atmosphere: 1

Food: 1

Service: 1

R Barter

Don’t go on a Sunday during the week early mornings seem to be super clean and quick hot food but Sunday absolutely disgusting all tables are dirty have to ask to clean one god forbid have to ask for everything because nothing is stocked ,cold food just horrible service I’d skip this McDonald’s on a Sunday and support mom and pop

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Egg Mcmuffin

Richard Avila

They were saying some inappropriate stuff for a store. It was to each other but I kids with me. Do better

Atmosphere: 1

Food: 1

Service: 1

Jaime G

Ordered my food on the McDonald's app. Waited in drive thru lane for almost 30 minutes with only a few cars ahead of me. No explanation given and when I pulled up to get my food the employees were laughing not apologizing

Atmosphere: 2

Food: 3

Service: 1

Nancy Kolios

I hope they are going to try to bring back the chicken wraps and the chickens salads. They are healthier for us all! I live their french fries and burgers too!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Carissa M.

This McDonald’s probably is one of the worst I’ve ever been to. Every time you attempt to go there, their line is all the way to the entrance that you pulled in from. When you wait in that line, expect to be there for close to a half an hour. For the cost that McDonald’s is now and for it being classified as fast food, this place does not live up to any expectations. They just messily throw the meat and condiments on the bread and call it a day. Not worth the time you wait or money you pay. By the time you actually reached the window to get your food, it is cold. This McDonald’s needs to get its stuff together. It’s not that they are understaffed. They are fully staffed. I try to avoid this place like the plague.

Atmosphere: 2

Food: 1

Service: 1

Samantha Lay

You go to order the new mincraft happy meal the dumb female forgot the toy, the fries, if you work at fast food listen to what the customer wants

Atmosphere: 1

Food: 1

Service: 1

gaige thibeau

Over 20 minutes for 3 nuggets happy meals, no extras no changes. Absolutely ridiculous for a normal menu item.

Atmosphere: 1

Food: 1

Service: 1

Terri D'Ambroise

Very clean

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Big Mac

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