Starbucks

Coffee was terrible!!

The Starbucks in Rochester is a reliable stop for coffee lovers. The staff is consistently friendly and efficient, whether you're walking in or using the drive-thru. The location is clean, well-maintained, and easy to access with plenty of parking.

While it can get busy at times, the service remains solid and drinks are made just right. It's a convenient and dependable option for your daily coffee run.

Atmosphere: 4

Food: 5

Service: 5

I always have a positive experience here. The staff is friendly, the drinks are spot-on, and the atmosphere is cozy. It’s perfect for grabbing a quick coffee or relaxing for a bit. Highly recommend!

Atmosphere: 5

Food: 5

Service: 4

I go to this starbucks almost everyday. Usually I do online orders and I've never had an issue. The baristas have always been pleasant. However, today I had the rudest encounter. I dont know her name but one of your baristas has a nasty attitude. She was all in a huff insinuating I was there way too early. Which would be fair if I came earlier than the designated time. However, I showed up later than the time told me. I didnt appreciate the attitude and it really makes me reconsider spending my money here. I'm never rude to the baristas there, so the sudden rudeness I received to start was uncalled for.

Atmosphere: 4

Food: 4

Service: 2

Always best coffee ☕️

Atmosphere: 5

Food: 5

Service: 5

My first time at this particular Starbucks the coffee was awesome and I got my first pup cup for my little doggie

Atmosphere: 5

Food: 5

Service: 5

The slowest coffee shop I have been to in my life.

Atmosphere: 3

Food: 3

Service: 1

Angel is one of the best workers at Starbucks I have ever met! She is so kind, sweet, and always makes the best drinks! Angel is great at customer service, patient, and fast. She deserves a raise👏👏👏 -Rochester NH Starbucks

Atmosphere: 5

Food: 5

Service: 5

Went here to buy whole bean coffee and have it ground to a fine course coffee but to my disappointment they had no regular whole bean roasts just seasonal. Really disappointed

Atmosphere: 1

Food: 1

Service: 1

Starbucks offers 4 dairy free creamers and this one has zero of them in stock. Manager must not be that great if they are out of 80% the items Starbucks offers for drinks.

Atmosphere: 1

Food: 1

Service: 1

This store is 50/50. In the mornings, it's usually fine and quick. It is often very understaffed and I have waited over 30 minutes for a small order on several occasions when they did not start my order until I asked about it. I try to order ahead in the afternoon, but I've still ended up waiting.

Atmosphere: 3

Food: 5

Service: 2

It's the slowest Starbuck's I have ever visited. Grande black coffee took 15 minutes.

If you're in a hurry, skip this one.

Atmosphere: 3

Food: 5

Service: 2

Hands down the slowest and sloppiest Starbucks I've been to. I travel for work and happily pay premium dollars for my bougie drink because traditionally Starbucks is the fastest and cleanest service. I waited 30 minutes for my shaken espresso drink. I understand they had drive thru and online orders but my drink sat under the espresso machine for 7 minutes waiting for someone to finish making it. The crew of 4 seemed very disorganized. Although they rinsed the inside of blenders in between each order the outsides were filthy. The countertops had an overall theme of disarray with spilt milk stains down the side of the cooler. I expect this service from DD not Starbucks

Five minutes until anyone was ready to take an order at the drive through, after ordering was notified that the espresso machine was down. Not enough room to leave the drive-through and had to wait 15 solid minutes for the person in front of me to receive their order (consisting of a single drink and one food item) before I could leave the drive through myself.

Service: 1

Twice, I had to wait nearly 30 minutes for my coffee, ordered thru the mobile app. The last time was on 01/04 and waited 40 minutes and they were not apologetic, though I asked about my order. From my experience with Starbucks, this one is terrible. Considering the complaints I would think the owner would fix the issues.

Atmosphere: 3

Food: 4

Service: 1